Children's Home run by Moonreach LTD in Kent

Inspection report for children's home: 1258463 1 FOR PUBLIC RELEASE

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This privately owned home is registered to provide care for one child who experiences social and/or emotional difficulties. At the time of the inspection, one child was living at the home.

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Information about this children's home

The manager registered with Ofsted in August 2025.

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Information about this children's home

The home refers to the staff as adults. The report reflects the language used in the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: 20 January 2026

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 1258463 2 FOR PUBLIC RELEASE

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Inspection date Inspection type Inspection judgement

20/01/2026 Full Good 11/03/2025 Full Good 07/11/2023 Full Good 13/09/2022 Full Good Inspection report for children's home: 1258463 3 FOR PUBLIC RELEASE

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Summary of findings

Children experience warm, trusting relationships with adults. They make steady progress because the adults know them well and provide consistent routines. Adults keep children safe through strong safeguarding practice, clear risk management and thoughtful sessions that help children to understand their behaviours. Leaders provide a supportive environment where staff feel valued, receive regular supervision and benefit from approachable, visible management. Oversight is generally effective, and leaders promote a culture of learning and improvement. These strengths ensure that children experience stability, feel safe and are supported to make positive progress.

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Overall experiences and progress of children and young people: good

Children are supported to build positive, trusting relationships with adults. Adults know children well. One child said that he can talk to any adult if they have any issues. This helps children to feel safe, listened to and settled in the home. These relationships promote emotional stability and positive day-to-day care.

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Overall experiences and progress of children and young people: good

Leaders use feedback to improve relationships with children's families and keep them regularly updated. They promote family time, ensuring that it is planned in a way that supports children's emotional needs.

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Overall experiences and progress of children and young people: good

Children's interests are encouraged through a range of activities. Adults understand children's passions, including fixing bikes, walking, photography, gaming and golf. They invest time in helping children to pursue these interests. When one child did not want to go on holiday, adults helped the child to plan a golf week, giving them opportunities to visit new courses each day. This flexible child-centred approach ensures that activities are meaningful, enjoyable and tailored to the child.

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Overall experiences and progress of children and young people: good

Children's views are respected and acted on. The manager has recently strengthened systems to ensure that the child's voice is better captured and used in planning. This means that children's wishes and feelings shape decisions about their care.

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Overall experiences and progress of children and young people: good

Professionals praise the progress that children make, due to the consistent support from adults. There have been notable improvements in children's confidence, independence, engagement and education. Children make progress in their education, with adults advocating strongly for children's educational needs to ensure that they receive the right support. Adults also ensure that children's health needs are met in a timely manner.

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Overall experiences and progress of children and young people: good

The quality of children's written records does not always match the good-quality support that they receive. For example, care plans are not consistently updated and sometimes lack clear guidance for staff. In addition, local authority plans are not on file. The relationships that adults have with children, and their knowledge of their needs, reduce the impact of this. However, this shortfall has the potential to affect adults' ability to Inspection report for children's home: 1258463 4 FOR PUBLIC RELEASE

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Overall experiences and progress of children and young people: good

work effectively with other professionals and could limit their understanding of children's goals and needs.

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How well children and young people are helped and protected: good

Adults have a good understanding of the children and their risks. They respond well when concerns arise. Adults know what to do to keep children safe, and work effectively with professionals to manage and reduce risk.

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How well children and young people are helped and protected: good

Children do not go missing from the home. Adults complete work with children that promotes safe independence. This helps children to develop confidence in the community, ensuring that they understand how to keep safe. Adults support children to understand risk and behaviours and consider safer choices.

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How well children and young people are helped and protected: good

There have been no incidents of restraint in the home. Adults manage behaviour through strong relationships, clear boundaries and consistent support. This reflects a calm, predictable environment where adults understand the child well and respond in a trauma-informed way.

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How well children and young people are helped and protected: good

Safer recruitment practice has strengthened. Leaders can now be assured that all core employment checks are completed before staff start working at the home.

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How well children and young people are helped and protected: good

On one isolated occasion, there was a significant incident that was not managed effectively. Specifically, the child was involved in an accident in a car. Initially, staff did not respond appropriately, and managers did not complete a thorough review of the incident. Although the manager has since reflected on this and identified improvements that could have been made, this was not done in a timely way.

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The effectiveness of leaders and managers: good

The registered manager is growing confidently into the role and is ambitious and passionate about what children can achieve. She sets high standards of care, which adults understand and follow.

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The effectiveness of leaders and managers: good

Leaders have a clear understanding of children's progress and use this insight to guide practice across the home. Leaders are able to challenge professionals when services fall short to ensure that children's needs remain central.

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The effectiveness of leaders and managers: good

Adults say that they feel well supported and receive consistent guidance from the manager. They describe leaders as approachable, present and willing to listen, which helps to create a positive culture in the home. Adults are passionate and dedicated. This means that the children benefit from a stable, motivated team of staff who feel confident in their practice.

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The effectiveness of leaders and managers: good

Leaders have an accurate understanding of the home's strengths and weaknesses. This is informed by monthly monitoring systems, which are used to identify shortfalls and drive improvement. There is a strong learning culture, and adults are encouraged to Inspection report for children's home: 1258463 5 FOR PUBLIC RELEASE

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The effectiveness of leaders and managers: good

reflect on and adapt their practice. Leaders work effectively with the professional network, ensuring that children receive the support that they need.

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The effectiveness of leaders and managers: good

Adults say that they receive regular supervision, which gives them protected time to reflect on the children's needs and experiences. Leaders have introduced a new supervision template that promotes a trauma-informed approach, helping staff to think more deeply about children's behaviours and how best to support them. Adults have access to a wide range of training, which supports them to meet the children's needs confidently. Training is tailored to the needs of children in the home.

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The effectiveness of leaders and managers: good

Equality and diversity are actively promoted by adults in the home. Adults' inclusive attitudes create an environment in which children feel valued and understood. Work has been completed to help one child to recognise and make sense of his disability in a way that is safe and empowering. This sensitive support has strengthened his confidence in helping them to develop a more-positive understanding of their identity. Inspection report for children's home: 1258463 6 FOR PUBLIC RELEASE

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

take effective action whenever there is a serious concern about a child's welfare.(Regulation 12 (1) (2)(a)(vi)) 24 September 2026

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children's home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child's relevant plans are followed. (Regulation 14 (1)(a) (2)(c)) 24 September 2026

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 1258463 7 FOR PUBLIC RELEASE

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Children's home details

Registered provider address: 4 Dane John Works, Gordon Road, Canterbury CT1 3PP

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Inspector

Ben Wilson, Social Care Inspector Inspection report for children's home: 1258463 8 FOR PUBLIC RELEASE

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Inspector

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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