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Social care · Children's home inspection (SCCIF)

Children's Home run by HAVEN CARE GROUP LIMITED in Derby

Inspected 7 Aug 2026 · published 22 Sept 2026 · URN 2818859

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Summary

What we read, and from where

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  • Group verified

    HAVEN CARE GROUP LIMITED

  • Inspection date verified

    7 Aug 2026

  • Inspectors verified

    Simon Hunter

  • Helped and protected verified

    Good

  • Leadership and management verified

    Good

  • Overall effectiveness verified

    Good

  • Name on report verified

    2818859

  • URN verified

    2818859

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

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Grade profile

Hollow rings show the previous inspection, 2025.

  • OverallGood
  • Helped and protectedGood
  • Leadership and managementGood

70% of comparable inspections in the last three years were graded Good (12,716 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+87Very positivemore positive than 96% of reports of this type graded Good
OutstandingGoodRIInadequate

Reads more warmly than most reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praisestrongeffectivepositiveresilientnurturingstrong relationshipssafewell planned
Criticismlimited

How the report reads, start to finish

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FindingsAbout the inspection positive critical

Strengths

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Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
1,211
about usual (typical 1319)
Reading level
Fairly hard
Flesch 54, typical 51
Average sentence
14 words
Next steps
2
typical 4
Hedged sentences
2%
“some”, “not always”, “most”…

Where the words go

Findings 78%About the inspection 22%

Full report text

Inspection report for children's home: 2818859 1 Registered provider: HAVEN CARE GROUP LIMITED

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children's home

The home provides care for up to 3 children with learning disabilities.

p.1

Information about this children's home

The manager registered with Ofsted in April 2025.

p.1

Information about this children's home

No children were living at the home at the time of this inspection.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children's home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report for children's home: 2818859 2

p.1

Inspection date Inspection type Inspection judgement

05/08/2025 Full Good Inspection report for children's home: 2818859 3

p.2

Summary of findings

Since the last full inspection, 2 children have left the home. At this inspection there were no children accommodated. The home has plans to accommodate further children shortly. The leadership and management of this home are established. There have been minimal changes with the staff team, which has provided stability.

p.3

Summary of findings

The staff have been through a challenging time while providing care for the most recent child. However, staff remain resilient and aspirational for children in their care. This has meant that the most recent child had made progress in several areas of their lives prior to moving on.

p.3

Summary of findings

The home is completing a scheme of improvement while no children are accommodated.

p.3

Overall experiences and progress of children and young people: good

The staff are dedicated and knowledgeable childcare practitioners. The staff are resilient and they nurture children. They are positive adult role models who support children to learn a wide range of skills to help with their independence. As a result of this nurturing and resilient approach, children have made progress and achieved positive outcomes.

p.3

Overall experiences and progress of children and young people: good

Strong relationships with parents and carers are central to ensuring that children have a positive time at this home. This effective communication has reassured parents and carers and has meant that they have stayed pivotal to the children's lives. Additionally, staff have encouraged the child to retain their cultural identity. This reinforces the children's sense of identity and belonging.

p.3

Overall experiences and progress of children and young people: good

When a child did not have a school place, the manager appropriately challenged the placing local authority. In the interim, the staff tried to engage a home tutor. They also provided informal learning in line with the child's age and stage of development.

p.3

Overall experiences and progress of children and young people: good

Children's moves out of the home are a real strength of practice in the home. When children leave, they know that they have been fully supported by staff as they move to their next home. The relationships between children and staff are strong. This helps to ensure that the children are fully settled into their new home and services are coordinated to meet the children's needs.

p.3

Overall experiences and progress of children and young people: good

When a child needed a significant amount of help because of behaviour that may challenge, staff remained highly resilient in difficult circumstances. Strong support from the manager, coupled with targeted training, meant that this child was helped to regulate their own behaviour, lessening the need for staff intervention.

p.3

Overall experiences and progress of children and young people: good

Staff have an extensive knowledge of children's individual communication needs and always have various tools to support effective communication. Staff know how to use Inspection report for children's home: 2818859 4 picture exchange and social stories, with the aim of using these in addition to other forms of communication. Therefore, children have several ways to communicate their needs, which promote their voice being heard.

p.3

Overall experiences and progress of children and young people: good

Staff have regular and detailed discussions with children to share information and gather their views. Upskilling sessions and direct work sessions are an integral and enjoyable part of day-to-day life for children. Staff's skills in communicating with children help them to promote opportunities for children to share their wishes and feelings.

p.4

Overall experiences and progress of children and young people: good

The home is warm and welcoming. There is a current scheme of improvement. Staff have worked hard to make the home a nurturing and homely environment. There are lots of toys and activities for children to play with. Staff clearly take pride in the home and help children to maintain a lovely environment for them to live in.

p.4

How well children and young people are helped and protected: good

Safeguarding children both in and outside of the home has been carefully planned. This planning has reduced risk and kept children safe. Risk assessments are continually reviewed to accurately reflect levels of risk. This means that, wherever possible, children can experience new challenges and develop new skills while remaining safe.

p.4

How well children and young people are helped and protected: good

Safeguarding practice continues to be strong. There have been no instances of children going missing from the home. Risks to children are well understood by staff. Clear plans are put in place, with strategies to minimise potential risk. Managers and staff understand safeguarding risks. This means that they are vigilant and have professional curiosity.

p.4

How well children and young people are helped and protected: good

Complaints and allegations are escalated and investigated appropriately. Managers ensure that they promptly inform the local authority designated officer following any allegation. Safeguarding protocols are consistently followed.

p.4

How well children and young people are helped and protected: good

The children have had incidents in the home. When these occur, staff are responsive and ensure that children are kept safe. Staff and children receive a debrief and extra time is taken with the children to provide their debrief and learning as a social story. This allows children to explore their behaviour and help them to understand its impact and for staff to provide support and guidance.

p.4

How well children and young people are helped and protected: good

When incidents occur in the home, staff are proactive in their response. Staff can usually de-escalate situations without the need to physically intervene. After every incident, staff engage with the children to explore their feelings about what happened. The manager oversees all incidents, setting actions or identifying learning opportunities. They have an effective mechanism for tracking incidents.

p.4

How well children and young people are helped and protected: good

Staff have access to regular and good-quality training in the safeguarding of disabled children. This has meant that staff know what they must do if they are worried about the care of a child. Inspection report for children's home: 2818859 5

p.4

The effectiveness of leaders and managers: good

A committed registered manager leads the home. Staff feel supported by the manager and enjoy working with the children. There is a strong ethos of teamwork and supporting each other to meet the needs of the child. Staff morale at the home is high, and there is a positive and energetic approach from staff.

p.5

The effectiveness of leaders and managers: good

There is good management monitoring through a variety of quality assurance systems. This helps the manager to ensure that timescales are met for a range of activities that relate to the running of the home. Independent scrutiny is built into the quality assurance systems.

p.5

The effectiveness of leaders and managers: good

The staff receive regular professional supervision. This is enhanced through group training opportunities that equip staff to meet the needs of the children. Staff are qualified or working towards the required qualification. In addition, staff complete mandatory training and an array of additional online training.

p.5

The effectiveness of leaders and managers: good

Learning and development opportunities are continuously provided to staff. In between formal training courses, the manager has ensured that staff continue to learn new skills and gain confidence through mentoring and guidance. This is highly valued by the staff team.

p.5

The effectiveness of leaders and managers: good

The manager had to make a difficult decision to end a child's placement when their education and healthcare needs were identified to be better met elsewhere. However, the child's move was well planned and successful.

p.5

The effectiveness of leaders and managers: good

The manager works well with partner agencies. There are generally good lines of communication between the manager, staff team and other professionals. When a child is not receiving the services that they are entitled to in terms of health and education, the manager is a strong advocate for them and challenges the relevant authorities.

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to The Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2818859 6

p.5

Children's home details

Registered provider: HAVEN CARE GROUP LIMITED

p.6

Children's home details

Registered provider address: Haven Care Group, Unit 6, Barberry Court, Parkway, Centrum One Hundred, Burton-on-Trent DE14 2UE

p.6

Inspector

Simon Hunter, Social Care Inspector Inspection report for children's home: 2818859 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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