Children's Home run by HAVEN CARE GROUP LIMITED in Derby

Inspection report for children’s home: 2818859 1 Registered provider: Haven Care Group Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care for up to three children with learning disabilities.

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Information about this children’s home

The manager registered with Ofsted in November 2024.

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Information about this children’s home

One child was living at the home at the time of this inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected Inspection report for children’s home: 2818859 2

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Overall experiences and progress of children and young people: good

Children enjoy good experiences at this home. The staff team is child centred. They are dedicated and knowledgeable childcare practitioners who nurture by positive role modelling. Because of this approach, the child has settled quickly and began to thrive and enjoy positive outcomes.

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Overall experiences and progress of children and young people: good

Staff prioritise the child’s education and they go to school daily. Staff and education colleagues work collaboratively, and they both agree on targets. The child is now using more words and learning how to take turns in conversations. Staff encourage the use of pictorial methods to support communication.

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Overall experiences and progress of children and young people: good

Staff enjoy taking the child out into the community so that they can take part in lots of different activities. Staff are keen to provide the child with as many opportunities to sample life outside of the home as possible. This is because they appreciate how it will enhance the child’s overall development and understanding of the community and world they live in.

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Overall experiences and progress of children and young people: good

The staff team is good at adapting the environment to meet the child’s health and care needs. When the child has needed help with personal care and independence, this is done with respect and dignity.

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Overall experiences and progress of children and young people: good

Relationships with parents and carers are a central feature of care planning. Effective communication reassures parents and carers that their child is safe and is progressing well. Managers ensure that family time is prioritised. They support families to see each other and have quality time together.

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Overall experiences and progress of children and young people: good

Success is celebrated, however small the achievement is. Staff are developing a book to showcase what this child has taken part in, and what they have achieved.

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Overall experiences and progress of children and young people: good

Staff make records about children in a positive and child-centric way. Key-work sessions are detailed and are linked to the child’s goals in the placement plan. This means that staff are working towards goals that have been agreed by the local authority. Key- working records are written to the child, and they are positive and encouraging.

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Overall experiences and progress of children and young people: good

Great effort has been made to ensure the child lives in a house that is welcoming and feels like a family home. The child’s bedroom is individualised and reflects their interests. Staff encourage the child to make decisions about how their home has been decorated. Staff take pride in keeping it presented to a very high standard. The garden is large and well kept, with areas to play, sit and relax. Inspection report for children’s home: 2818859 3

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How well children and young people are helped and protected: good

The child has formed strong relationships with staff within a short time. The bonds between the child and staff reinforce their sense of feeling safe. Staff are nurturing and keen for them to develop within a safe and positive environment.

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How well children and young people are helped and protected: good

The child has not made any complaints about their care. However, they have access to a complaints system that is in pictorial form to help understanding. Staff go through this with in key-work sessions. They also have an independent advocate. The child also has an accessible picture board, where they can show staff how they are feeling and if they need help.

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How well children and young people are helped and protected: good

There have been no instances of children going missing from the home. Risks to the child are well understood. Clear plans are put in place, with strategies to minimise potential risk. Managers and staff understand safeguarding risks. This means that they are vigilant and have professional curiosity. Additionally, the staff team learns what they must do by going through scenarios in regular team meetings.

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How well children and young people are helped and protected: good

There have been no safeguarding incidents at the home. However, the manager ensures that any concerns about the child are effectively shared with the school, social worker and family. Good-quality recording means that any themes and patterns of concern can be identified early. All staff have safeguarding training.

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How well children and young people are helped and protected: good

Medication administration processes are robust and, as a result, reduce the risk of mistakes. Records clearly show when children have medication. All regular staff are trained in the administration of medication. A robust auditing system ensures additional scrutiny and safety.

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How well children and young people are helped and protected: good

Children, staff and visitors are protected and their welfare promoted through the rigorous health and safety arrangements throughout the home. Managers have a robust system of checks and balances. If children need extra support to leave the home in case of an emergency, this is assessed and detailed in an evacuation plan.

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The effectiveness of leaders and managers: good

The manager provides effective leadership of the team. They lead a team who are aspirational for the child. There is an excellent team morale and a sense of shared ownership. This ensures a continued and dynamic improvement across the home.

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The effectiveness of leaders and managers: good

Managers have a detailed understanding of the holistic care needs of the child. They have a commitment to make sure that they reach their individual potential. They provide clear evidence of the progress and plans for the child, and further planning to ensure this progress is maintained.

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The effectiveness of leaders and managers: good

The manager has well-established working relationships with a wide range of professionals and partner agencies. Feedback from professionals is positive and commends their commitment to the child. They continue to develop new networks to Inspection report for children’s home: 2818859 4 share and improve practice. For example, they attend regional managers’ meetings, and they are involved in a local community network.

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The effectiveness of leaders and managers: good

The manager ensures that staff have regular supervision and opportunities for training and further development. Supervision allows for staff’s competence and knowledge of the child to be reviewed. In addition, staff are provided with guidance and support that contributes to their professional development. The child therefore receives individualised care and support to meet their complex needs.

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The effectiveness of leaders and managers: good

The manager is clear about their vision for the home. Internal and external quality assurance systems secure a detailed analysis of the operation of the home. This means that managers have a good understanding of the home’s strengths and weaknesses, with plans to drive continual improvement.

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The effectiveness of leaders and managers: good

The provider has an effective and robust process for the employment of staff. This means that only staff who go through a thorough safer recruitment check get to work with vulnerable children at this home. Inspection report for children’s home: 2818859 5

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Information about this inspection

The inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2818859 6

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Children’s home details

Registered provider: Haven Care Group Limited

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Children’s home details

Registered provider address: Haven Care Group, Unit 6, Barberry Court, Parkway, Centrum One Hundred, Burton-on-Trent DE14 2UE

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Inspector

Simon Hunter, Social Care Inspector Inspection report for children’s home: 2818859 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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