Children's Home run by Shore Care Services Limited in East Riding of Yorkshire

Inspection report for children’s home: 2666037 1 Registered provider: Shore Care Services Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is run by a private provider. It offers care for up to 5 children who may experience social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in February 2026.

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Information about this children’s home

At the time of the inspection, 4 children were living in the home. Three children have moved out since the last inspection. The inspector spoke with all the children currently living at the home and one child who has moved out.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected good

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 2 December 2025

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2666037 2

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Inspection date Inspection type Inspection judgement

02/12/2025 Full Good 04/11/2024 Full Outstanding 31/10/2023 Full Good 07/03/2023 Full Good Inspection report for children’s home: 2666037 3

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Summary of findings

Staff ensure that the home is warm and welcoming. Children describe the staff and their peers as ‘family’. Staff describe the home as their ‘second family’ and speak about all the children with love and pride. Staff enjoy working at the home and, as a result, staff retention is good. This provides children with consistency and enables them to build positive, trusting relationships with staff.

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Summary of findings

Managers arrange an annual activity day to which all staff, children and families are invited, including children who no longer live in the home. Children look forward to this day and talk about it with excitement. All children have an annual holiday of their choice. One child has requested that all staff and children go on a family holiday abroad, which staff are arranging. Staff also organise regular relationship days, providing opportunities for staff and children to participate in fun activities together.

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Summary of findings

All children are making considerable progress from their starting points, and their achievements are celebrated. Staff help children to feel loved and valued by celebrating their birthdays as well as the anniversary of the day they moved into the home.

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Summary of findings

While children’s plans are updated regularly, they are not sufficiently robust to ensure that staff have clear guidance on how to safely support children.

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Overall experiences and progress of children and young people: outstanding

Children make exceptional progress from their starting points. All children, no matter how long they have lived in the home, make progress in all areas. One professional commented that the progress one child has made has exceeded expectations. One child who recently moved into the home described how they ‘love it’. One parent said their child is lucky they have 19 extra family members and commented, ‘I wish I could live there.’

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Overall experiences and progress of children and young people: outstanding

Children are supported to maintain relationships with people who are important to them. Staff have positive relationships with all children’s families and ensure that they are kept up to date with information about their child. Staff will transport children to see family members, including travelling long distances if necessary.

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Overall experiences and progress of children and young people: outstanding

Moves into and out of the home are well planned. Staff ensure that children have positive endings, even in difficult circumstances. Staff spend time with children helping them to understand the reasons for their move. Managers and staff are reflective and will learn from decisions made when children need to move out of the home. The manager gives careful consideration to the compatibility of new children moving into the home, reducing the likelihood of conflict and promoting positive peer relationships. Inspection report for children’s home: 2666037 4 Managers and staff remain in contact with children who no longer live in the home and continue to offer support. One child visited the home during the inspection to see staff and peers that they view as their family. This provides children with a strong sense of belonging and stability.

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Overall experiences and progress of children and young people: outstanding

Children’s views, wishes and feelings are central to the running of the home. Staff include children in decisions about their care. Staff want to work with children based on trust and a shared agreement. When a child’s views or preferred approach cannot be accommodated safely, staff will talk to children and explain the reasons.

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Overall experiences and progress of children and young people: outstanding

Staff prepare children for independence. They help them to carry out tasks around the home, and children have an independence programme to follow. There is an annex at the home, which has been used to successfully support one child to prepare for their move on to independence. The leaving care worker said that staff ensured a positive ending for children leaving the home with a party and celebration. Staff continued to offer emotional and practical support, which included help with moving and building furniture. Once the child had moved on from the home, staff continued to provide support by visiting them and delivering meals.

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Overall experiences and progress of children and young people: outstanding

Staff and children receive weekly support from a clinical psychologist who works from the home. This enables staff and children to be comfortable talking with them if needed. Some children have regular weekly clinical support sessions, and staff have access to clinical supervision. The clinical psychologist also attends monthly team meetings.

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How well children and young people are helped and protected: good

Safe recruitment of adults who work at the home is embedded. This prevents unsuitable people from being employed to work with the children who live in the home.

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How well children and young people are helped and protected: good

Staff implement consistent boundaries and expectations in the home. They promote mutual respect and encourage children to be mindful of one another’s personal space. Staff will talk to children and encourage them to reflect on the impact of their behaviour on themselves and other people. Children understand that staff will check their rooms if they are worried that they have items that could compromise their safety. Staff discourage unhealthy life choices and dispose of vapes or other items that may pose a risk to the children. Children know that staff do this because they care about them and want them to be safe.

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How well children and young people are helped and protected: good

Children receive a high level of supervision. Staff are skilled in de-escalating situations. They are attuned to each child’s needs, and the use of physical restraint is rare. However, casual staff have not received the required physical intervention training, which is a vulnerability should they be needed to restrain a child to keep them safe. . The manager is aware of this shortfall and is taking steps to secure training for all casual staff. Following incidents, staff speak to children about what has happened, and they reflect and learn from any incidents to enable better responses. Inspection report for children’s home: 2666037 5 Staff are attuned to children’s presentation and quickly identify any changes in behaviour or possible risks. Staff will request additional support and make appropriate referrals when there are safeguarding concerns, including exploitation.. There are plans in place for when children go missing from home, which staff understand and follow. Children

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How well children and young people are helped and protected: good

have left the home through a window during the night without staff’s knowledge at the time. Managers have since reviewed and updated the security and monitoring at the home. They have also spoken with the children to understand more about what happened, involved them in safety planning moving forward. Staff request return home interviews for children when they go missing.

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How well children and young people are helped and protected: good

Staff understand children’s individual risks and vulnerabilities. Children’s care plans and risk assessments are reviewed and updated when needed.

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The effectiveness of leaders and managers: outstanding

The home is managed by a permanent and committed manager. The manager receives strong support from the responsible individual. Staff receive regular supervision, including the option of supervision from the clinical psychologist. Staff attend team meetings that support reflection and development. Managers use scenarios to improve safeguarding responses.

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The effectiveness of leaders and managers: outstanding

Managers and leaders care about children and are invested in providing them with the best possible care. The manager’s vision is for a home full of love, laughter and care, where children are the centre of everything. The manager creates an open and honest environment where staff feel confident to challenge. Staff said the care and compassion offered to children extends to them as a staff team.

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The effectiveness of leaders and managers: outstanding

The manager is a strong advocate for children. Managers and staff work with other professionals to ensure that children have access to the support and care they need. When necessary, the manager advocates for children and raises complaints if they are not receiving sufficient support or care from other professionals.

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The effectiveness of leaders and managers: outstanding

The manager has developed strong partnerships with external professionals who know the children, and she provides them with weekly detailed progress reports. Professionals consistently report timely and effective communication from managers. Staff have strong relationships with families and ensure that they are involved and kept up to date with information. These strong relationships ensure that children’s needs remain central to all decision-making.

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The effectiveness of leaders and managers: outstanding

Staffing at the home is supported by an established team of casual staff. However, casual staff do not receive the same level of training as permanent staff, which does not support their development. Inspection report for children’s home: 2666037 6

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Recommendation

 The registered person should ensure that staff can access appropriate facilities and resources to support their training needs and should understand the key role they play in the training and development of staff in the home. In particular, casual staff employed to work at the home. (‘Guide to the Children’s Home Regulations, including the quality standards,’ page 53, paragraph 10.11)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2666037 7

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Children’s home details

Registered provider: Shore Care Services Limited

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Children’s home details

Registered provider address: F15 The Bloc, 38 Springfield Way, Anlaby, Hull HU10 6RJ

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Inspector

Gemma Sheader, Social Care Inspector Inspection report for children’s home: 2666037 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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