Children's Home run by Shore Care Services Limited in East Riding of Yorkshire

Inspection report for children’s home: 2666037 1 Registered provider: Shore Care Services Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private provider. It provides care for up to five children who may have emotional and behavioural difficulties.

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Information about this children’s home

At the time of the inspection, five children were living in the home. The inspectors spoke with all five children.

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Information about this children’s home

The registered manager’s post is currently vacant; the appointed manager has submitted their application for registration.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 4 November 2024

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good

Overall judgement at last inspection: outstanding

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2666037 2

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Inspection date Inspection type Inspection judgement

04/11/2024 Full Outstanding 31/10/2023 Full Good 07/03/2023 Full Good Inspection report for children’s home: 2666037 3

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Overall experiences and progress of children and young people: good

Staff have positive relationships with children and talk about them with compassion and care. Children are taken on holidays and participate in activities with staff. Staff keep photo memory books to capture these experiences for children. Two children said that they could talk to any of the staff about their worries and feelings.

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Overall experiences and progress of children and young people: good

When children move into and out of the home, the plans are managed with care. When children move into the home, their needs are assessed as well as the needs of children already living in the home. Thorough planning takes place before children move into the home, and staff encourage visits and introductions. The children’s guide is a child- friendly document that provides good information about the home.

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Overall experiences and progress of children and young people: good

Children are well prepared for independence by staff. One child is living in an annex in the home to promote independent living in preparation for adulthood and beyond. Staff offer a balance of care and support while supporting safe independence. Professionals involved with the child feel that staff have supported them well with independence planning, such as money management and accessing the community.

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Overall experiences and progress of children and young people: good

Staff seek opportunities to complete meaningful key-work sessions with children. They discuss sensitive topics and offer guidance to children. Children respond well to these sessions and their views are captured.

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Overall experiences and progress of children and young people: good

Children are not accessing their full education entitlement. Staff advocate for their education needs and challenge partner agencies where needed. There is a lack of a structured routine in place for children around their limited education timetables. This is impacting children’s ability for routine and structure during the day.

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Overall experiences and progress of children and young people: good

Children speak positively about living in the home. They have good relationships with staff and are making good progress. For one child, his progress is being hindered by issues of bullying in the home, which require further resolution.

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How well children and young people are helped and protected: good

Staff understand positive behaviour management and use de-escalation techniques in line with the model of care. Staff know how risks may present for individual children and how to approach these. Risk assessments are regularly reviewed and reflective of the needs of the children.

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How well children and young people are helped and protected: good

Children are well supported around issues of self-harm. Staff are vigilant to issues around self-harm and respond to these quickly. Children have access to regular sessions with a clinical psychologist in a safe space in the home. Inspection report for children’s home: 2666037 4 Children know how to complain and feel that their views and feelings are heard. Staff respond to complaints quickly and with sensitivity. Children are included in the resolution of complaints and understand the actions taken. One child said that he felt heard and knew that staff were responding to his concerns.

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How well children and young people are helped and protected: good

Staff have a good knowledge of missing procedures and know how to support children when they are missing from home. Children are debriefed upon return and there is management oversight of this. Children’s risk assessments are updated based on concerns identified while missing. One child was not offered the required support after a missing period, and staff were unaware they were missing from the home.

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How well children and young people are helped and protected: good

Children’s access in the home is restricted in some areas by the locking of doors. Children do not have safe and immediate access to an exit route. This was discussed with the manager, who evidenced the exit of children via an alternative route. This does not immediately support children’s safety and welfare in the event of a fire in a timely manner.

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How well children and young people are helped and protected: good

Children have up-to-date health plans in place and there is good multi-agency working with health colleagues. Staff are not proactive about managing health issues associated with smoking and vaping for children.

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The effectiveness of leaders and managers: good

The manager is new to the post and has applied for registration. The manager received positive feedback from staff and professionals, with staff saying that the manager had brought stability to the home. The manager has key priorities for the next year to continue to promote consistency and stability for children and staff.

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The effectiveness of leaders and managers: good

Staff have the qualifications, skills and training to support the children they are caring for. Staff utilise specialist training to ensure that they are equipped to manage risks that are individual to the children they care for. Casual staff at the home are from a small pool of staff and are familiar to the children.

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The effectiveness of leaders and managers: good

Team meetings are well attended by staff and include relevant and appropriate discussions about the children and the home. These are meaningful and address real issues that have been raised by the children. The good attendance at team meetings shows that staff are prioritising these meetings.

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The effectiveness of leaders and managers: good

The manager has appropriate monitoring and audit tools in place to track supervision, training, incidents and management oversight of documents. The manager takes on board recommendations from the independent person's visits and implements them into their own monitoring and quality assurance processes.

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The effectiveness of leaders and managers: good

Supervision is consistently good for staff. The supervision sessions offer the opportunity for reflection on practice and include meaningful discussions about the children they care for. Staff health and well-being are checked as a priority as part of supervision, and feedback is given as part of staff's ongoing learning and development. Staff also have Inspection report for children’s home: 2666037 5 access to well-being sessions and formulation sessions with a clinical psychologist. There are some gaps in supervision for staff, whereby they have not had access to this protected time for reflection and support. Inspection report for children’s home: 2666037 6

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Statutory requirements

This section sets out the actions that the registered person must take to meet The Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child is encouraged to build and maintain positive relationships with others. (Regulation 11 (1)(b)(c) (2)(b)) 4 March 2026

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Recommendations

 The registered person should ensure that the home complies with relevant health and safety legislation, particularly in relation to fire exits. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 15, paragraph 3.9)  The registered person should ensure that while children are not in education they should be supported to sustain or regain their confidence in education and be engaged in suitable, structured activities. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 28, paragraph 5.15)  The registered person should ensure that when children return to the home after being missing or away from the home without permission, the responsible local authority provides an opportunity for the child to have an independent return home interview. Homes should take account of information provided by such interviews when assessing risks and putting arrangements in place to protect each child. (‘Guide

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Recommendations

to the Children’s Homes Regulations, including the quality standards,’ page 45, paragraph 9.30)  The registered person should ensure that children’s homes staff encourage children to take a proactive role in looking after their day-to-day health and well-being. (‘Guide to Inspection report for children’s home: 2666037 7 the Children’s Homes Regulations, including the quality standards,’ page 34, paragraph 7.10)  The registered person should ensure that a record of supervision is kept for staff. The record should provide evidence that supervision is being delivered in line with regulation. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 61, paragraph 13.3)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2666037 8

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Children’s home details

Registered provider: Shore Care Services Limited

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Children’s home details

Registered provider address: F15 The Bloc, 38 Springfield Way, Anlaby, Hull HU10 6RJ

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Inspectors

Mel Turner, Social Care Inspector Lisa Richards, Social Care Inspector Inspection report for children’s home: 2666037 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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