Children's Home run by Prime Calibre Care Ltd in Medway

Inspection report for children’s home: 2660433 1 Registered provider: Prime Calibre Care Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private company and was registered in December 2021.

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Information about this children’s home

The home provides care for up to 5 children with learning disabilities.

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Information about this children’s home

The manager has been registered with Ofsted since December 2021.

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Information about this children’s home

There were 2 children and 3 young adults living at the home at the time of this inspection.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people, who need help, protection and care.

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outstanding

Overall judgement at last inspection: Good

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Enforcement action since last inspection: none

Inspection report for children’s home: 2660433 2

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Inspection date Inspection type Inspection judgement

17/06/2025 Full Good 18/03/2025 Full Requires improvement to be good 13/12/2023 Full Good 08/06/2022 Full Good Inspection report for children’s home: 2660433 3

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Summary of findings

Children made exceptional progress, each child’s and young adults’ needs are carefully considered. They have fun and enjoy a wide range of activities. Cultural needs are understood and well fulfilled and staff support children thoughtfully to ensure that they remain connected to their families.

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Summary of findings

Staff know the children well and provide attentive, nurturing care that promotes their sense of safety and wellbeing. Children are supported to learn skills to develop independence through everyday tasks. Independence in everyday tasks is strongly encouraged and positive choices are rewarded.

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Summary of findings

The home is led by an inspirational manager, who raises the bar for children in her care, she invests in her staff team and there are regular opportunities for reflection and learning. She works extremely effectively in partnership with the professional network and parents and is a strong advocate for children and young adults.

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Overall experiences and progress of children and young people: outstanding

Children and young adults make exceptional progress relative to their needs. Staff support children to build relevant and useful independent life skills, which enable children to be included in everyday home chores.

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Overall experiences and progress of children and young people: outstanding

Children have fun, they engage in a wide range of activities inside and outside of the home, including trampolining, swimming, nature walks and caravan holidays. Staff ensure special interests are explored and catered for. Children told the inspector that they are happy.

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Overall experiences and progress of children and young people: outstanding

Staff have built positive and meaningful relationships with children, they encourage them to communicate and understand their specific communication needs. Because of this communication has improved for children. A parent and a social worker said there has been an excellent improvement in vocabulary and expression. In addition, all young people have improved their emotional wellbeing and developed coping skills to manage difficult feelings.

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Overall experiences and progress of children and young people: outstanding

Diversity is celebrated and all are welcome and accepted in the home. The young people are supported by a diverse staff team, who have a comprehensive understanding of children’s differing cultural needs. For one young person, staff have learned key phrases in their native tongue and cook comforting traditional dishes to reflect their cultural origins.

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Overall experiences and progress of children and young people: outstanding

All children are engaged with education that meets their needs and best supports them, staff are actively involved in supporting young people with their education and progression. One child who is not able to communicate verbally, has been supported to Inspection report for children’s home: 2660433 4 learn to write and compose music while another child is engaged in practical woodworking skills at a local provider.

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Overall experiences and progress of children and young people: outstanding

Time with family is promoted and encouraged. This supports children to maintain meaningful relationships with those important to them. Staff also enjoy being around children, the home resembles a loving family home, young people who previously could not manage group living have been on family holidays and respect each other’s personal space. A parent said, ‘They could not wish for a better environment for their child to be, they feel blessed.’

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How well children and young people are helped and protected: outstanding

Staff understand the risks associated with children’s additional needs, but they do not allow this to act as a barrier to experiences. A social worker stated that 2 young people are able to move into supported living because of the progress they have made while living in the home.

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How well children and young people are helped and protected: outstanding

Staff are highly skilled and receive regular high-quality training, which supports them in their roles. Emerging concerns for children are quickly identified and acted upon. Staff prioritise deescalation techniques and because of this significant incidents and the use of physical restraints have reduced and they are rarely used in the home.

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How well children and young people are helped and protected: outstanding

Children’s complex medical needs are well managed. Children are supported to understand their own needs. Where needed, concerns are appropriately escalated to ensure the best support for the child. Because of the dedication of staff, one child has seen improved sleep after staff advocated to change a medication.

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How well children and young people are helped and protected: outstanding

Children have a high level of consistent staffing, who are responsive to needs and subtle changes in children’s behaviours. Staff understand how to overcome barriers to communication and are able to communicate effectively with each child to involve them in decisions about their care. Positive behaviour support plans are well embedded within the day-to-day routines in the home, children are regularly praised and rewarded for positive choices.

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How well children and young people are helped and protected: outstanding

Proactive and responsive planning contributes to keeping children safe. Plans are reviewed regularly and children access any additional support or resources promptly. External professionals and parents are consulted when new risks emerge. Children are supported to stay safe online.

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How well children and young people are helped and protected: outstanding

Staff promote the building of independence skills for children in their personal care routines. Children have autonomy over their routines, reducing the need for adult support. This promotes safety for children. Inspection report for children’s home: 2660433 5

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The effectiveness of leaders and managers: outstanding

The registered manager is an exceptional leader, mentor and advocate for staff, children and young adults. She is dedicated to ensuring the highest levels of care are provided within the home and that staff have the means available to them to maintain high standards.

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The effectiveness of leaders and managers: outstanding

Leaders and managers are supported by a highly skilled and passionate deputy manager. They are all present in the home and hands on in relation to working with children and alongside staff. Managers invest in the development of the staff team through daily reflective practice, team meetings, supervision, tailored training and development programmes. Staff are equipped with relevant skills and have regular opportunities to learn. A member of staff stated that they felt valued and supported.

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The effectiveness of leaders and managers: outstanding

Leaders and managers have strong oversight of the home and have worked tirelessly to build strong relationships with social workers, local authorities and parents. The registered manager has been able to strongly advocate for children and young adults within the professional network to influence care planning. Because of this, 2 young adults, who have an incredible bond, will be making their next step living together when they move on from the home.

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The effectiveness of leaders and managers: outstanding

Leaders and managers understand the home’s strengths and weaknesses, they inspire a culture of reflective practice and learning, which contributes an open and transparent learning environment.

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The effectiveness of leaders and managers: outstanding

Children’s views wishes and feelings are central to the running of the home. Staff work tirelessly to ensure children have a voice. Advocates provide additional support to children in expressing their views wishes and feelings. Because of this children and young adults are actively involved in decisions about their care.

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The effectiveness of leaders and managers: outstanding

Staff enjoy coming to work, feedback to the inspector was overwhelmingly positive. Staff stated that work brought them joy and purpose. Staff are proud to be part of the home.

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The effectiveness of leaders and managers: outstanding

No requirements or recommendations were identified during the inspection. Inspection report for children’s home: 2660433 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2660433 7

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Children’s home details

Registered provider: Prime Calibre Care Ltd

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Children’s home details

Registered provider address: Suite 158, 176 South Street, Romford RM1 1BW

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Children’s home details

Registered manager: Moneat Grant-Williams

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Inspector

Emma Blake, Social Care Inspector Inspection report for children’s home: 2660433 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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