Children's Home run by Juventas Services in Suffolk

Inspection report for children’s home: 2831164 1 Registered provider: Juventas Services Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately run and provides care for up to 2 children who experience social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted when the home opened in May 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2831164 2

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Inspection date Inspection type Inspection judgement

27/08/2025 Full Good Inspection report for children’s home: 2831164 3

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Summary of findings

Since the last inspection, children have made progress from their starting points. Children benefit from positive trusting relationships with a dedicated team of staff who demonstrate curiosity and a strong commitment to their individual needs. This helps children to feel valued and listened to. Children enjoy a wide range of activities inside and outside the home. Leaders and managers know the children well and are strong advocates for them. Children experience warm, consistent care at a supportive home. This helps them to feel safe and build emotional resilience.

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Overall experiences and progress of children and young people: good

Since the last inspection, one child has moved into the home, and one child has moved out. These moves were carefully planned and well managed. At the time of the inspection, 2 children were living at the home. They took part in the inspection.

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Overall experiences and progress of children and young people: good

Children’s transitions into the home are well planned, with ongoing discussions taking place between staff and relevant professionals.

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Overall experiences and progress of children and young people: good

Staff have built trusting relationships with children. Staff are warm and nurturing, which helps them to create a positive rapport with children. Children are happy and comfortable in their environment, freely inviting friends into the home and sharing snacks with them. This provides children with a strong and secure foundation that has contributed to their positive progress.

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Overall experiences and progress of children and young people: good

Staff understand the importance of education. Staff are working hard to help one child to engage in education by offering educational activities in the home. Staff have maintained positive routines, supported home tutoring and encouraged learning opportunities during day-to-day activities. Staff have the children’s best interests at the centre of their practice and look for creative solutions when faced with educational challenges. This means that children access education with support tailored to their individual needs.

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Overall experiences and progress of children and young people: good

Staff give lots of thought to opportunities for children based on their hobbies and interests. Children enjoy a wide range of activities, including music and trips out into the community.

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Overall experiences and progress of children and young people: good

Behaviour is managed fairly and consistently through natural and restorative approaches, with consequences clearly linked to actions and positive choices recognised. Professionals provided positive feedback about the care and support that children receive. They highlight strong partnership working and note that children have made progress from their starting points due to the consistent nurturing care provided by the staff. Inspection report for children’s home: 2831164 4

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How well children and young people are helped and protected: good

Staff demonstrate a good understanding of children’s needs, including their strengths and vulnerabilities. Risk assessments are detailed, regularly reviewed and include clear support strategies. These contribute to children’s consistent care.

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How well children and young people are helped and protected: good

Significant incidents are generally well managed. Staff demonstrate a clear understanding of children’s individual needs and take appropriate action to safeguard them when incidents occur. Staff follow children’s plans and respond in a calm and proportionate manner to keep children and others safe. One child has been supported to decrease their use of alcohol, and staff are supporting them to make better choices. Staff are also encouraging them to have safer relationships. Overall, significant incidents appear to be reducing. This shows that staff responses and risk management strategies are helping to keep children safe.

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How well children and young people are helped and protected: good

Agency staff checks have recently improved, ensuring that agency staff have undergone appropriate suitability checks before working at the home. This has strengthened safer recruitment processes.

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How well children and young people are helped and protected: good

When children go missing from home, staff search for them and follow the missing-from- care protocols. Staff often help children to return home by collecting them. When children return home, staff show a nurturing and warm approach. Staff ensure that children are offered the opportunity to discuss the missing-from-home episode with someone independent of the home.

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How well children and young people are helped and protected: good

Generally, children’s plans are thorough and robust; however, one child’s action plan does not address the risks associated with smoking. An investigation into poor staff practice does not clearly address the initial concern, and not all records were available for review. However, overall, the appropriate actions were taken.

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The effectiveness of leaders and managers: good

The manager is suitably qualified and provides confident leadership. The manager knows the children well and has a good understanding of their individual needs. The manager is proactive and wants to support children to achieve positive outcomes. He knows the children well and is a strong advocate for them.

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The effectiveness of leaders and managers: good

Feedback from professionals and staff is consistently positive, highlighting good relationships with the home and a supportive, approachable management team.

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The effectiveness of leaders and managers: good

Staff have access to mandatory training, as well as training that reflects the individual needs of the children . Staff report that training is comprehensive and helps them feel confident and well supported in their roles.

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The effectiveness of leaders and managers: good

Leaders and managers place a strong emphasis on staff development and support staff to achieve relevant qualifications. Staff speak positively about the opportunities for progression in the organisation and express a desire to remain working for the company. Inspection report for children’s home: 2831164 5 This investment in staff development helps to build a skilled and knowledgeable workforce.

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The effectiveness of leaders and managers: good

The manager uses internal and external systems to monitor and record children’s behaviour, progress and overall experiences. Leaders and managers regularly identify areas for continuous development to enhance the quality of care provided to children.

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The effectiveness of leaders and managers: good

Staff receive regular supervision, which they say is beneficial. However, one staff member was required to receive supervision twice monthly as part of an agreed performance plan. Records show that this did not consistently take place. Inspection report for children’s home: 2831164 6

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Recommendations

 The registered person should continually and actively assess the risks to each child and the arrangements in place to protect them. Where there are safeguarding concerns for a child, their placement plan, agreed between the home and their placing authority, must include details of the steps the home will take to manage any assessed risks on a day-to-day basis. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 42, paragraph 9.5)  The registered person should ensure that good employment practice is maintained. They must ensure that supervision and performance management of staff safeguards children and minimises potential risks to them. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.1)  The registered person should ensure that there is a strong safeguarding culture in the home. Any investigations into staff practice should be thorough and address the

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Recommendations

specific areas identified. Records for this should be clear and available for review. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 43, paragraph 9.8)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2831164 7

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Children’s home details

Registered provider address: Haines Watts Chartered Accountants Ltd, Yare House, 62 to 64 Thorpe Road, Norwich NR1 1RY

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Inspector

Tam Musvaire, Social Care Inspector Inspection report for children’s home: 2831164 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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