Children's Home run by TJY Care Ltd in Birmingham

Inspection report for children's home: 2618445 1 Registered provider: TJY Care Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

The home registered with Ofsted in March 2021 and is owned by a private provider. It offers care for up to 3 children who may experience complex social and emotional difficulties.

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Information about this children's home

Two children were living at the home at the time of the inspection and they both contributed to the inspection.

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Information about this children's home

The manager registered with Ofsted in August 2025 and is suitably qualified.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: 2 December 2025

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2618445 2

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Inspection date Inspection type Inspection judgement

02/12/2025 Full Good 12/11/2024 Full Good 27/06/2023 Full Good 29/11/2022 Full Good Inspection report for children's home: 2618445 3

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Summary of findings

The children are making progress from their starting points in a home where staff build positive relationships, encourage their interests and support their education, routines and confidence.

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Summary of findings

Children's health, emotional and developmental needs are well understood by the staff. The leadership of the manager is a key strength, providing clear oversight, support for staff and promoting a positive culture. The manager is ambitious for the children and the staff team. Monitoring undertaken by the manager is exceptional.

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Overall experiences and progress of children and young people: good

Children live in a home that is welcoming, clean and furnished to a good standard. The children have personalised their bedrooms, including putting pictures of their favourite football teams on their walls. Children's artwork is also displayed around the living room. This supports the children to have a sense of belonging and pride in their home.

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Overall experiences and progress of children and young people: good

Children said that they feel safe and cared for and spoke of staff being nice. One child was asked where he saw himself when he leaves the home and said, 'In a good place because [member of staff] is here.' Children have been able to build trusting relationships with staff.

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Overall experiences and progress of children and young people: good

Children are also helped to build positive relationships with each other. The manager has devised a plan to help promote this, which includes staff having conversations with children when any issues arise. Some of the language used in the plan is not child friendly.

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Overall experiences and progress of children and young people: good

The children enjoy a wide range of different activities, such as spending time at water parks, football, parks and attending local youth clubs. This provides children with experiences that help to build positive memories of their childhood.

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Overall experiences and progress of children and young people: good

Children are supported with their health needs. One child's diagnosis went unaddressed for years until their recent move to the home. The manager persisted to gather information from health professionals. This enabled conversations to take place with the child, providing them with an understanding of their lifelong health condition.

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Overall experiences and progress of children and young people: good

Children are making progress at school. When issues arise, staff work closely with teachers to help children overcome the challenges and barriers to their learning. This support is essential to help children develop aspirations for their future.

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Overall experiences and progress of children and young people: good

Children's cultural needs are promoted. A teacher who has known a child for years said, 'Their cultural needs are now being met; they enjoy talking about their hair and Inspection report for children's home: 2618445 4 having different hair styles. This is something they could not do before.' Supporting children's cultural practices strengthens their links to their heritage and their sense of self.

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How well children and young people are helped and protected: good

Staff are clear in their understanding of children's main needs and risks. Staff have clear plans that support them to keep children safe, which are regularly updated. This good recording helps to ensure that staff are aware of the key elements of risk for individual children. This supports staff to confidently manage safeguarding issues, helping children feel safe and secure.

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How well children and young people are helped and protected: good

When children leave the home without permission, the staff follow the missing-from- home protocol. Staff also have meaningful discussions with children to help them understand how their actions may be harmful to themselves. This approach helps to promote children's safety.

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How well children and young people are helped and protected: good

There has been no use of physical intervention since the last inspection. For one child, this was a significant improvement. Staff use creative ways to help children learn healthier ways to manage their emotions. A staff member used the metaphor of steps going higher to help a child picture their emotions escalating. A visual aid was then created with the child to further support their understanding.

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How well children and young people are helped and protected: good

Staff use individual positive behaviour plans to support children. There is a reward system that promotes and encourages positive behaviour. On occasions where consequences are used, these are restorative and natural. Children are involved in the decisions of the consequence. This increases children's understanding of the impact of their choices.

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How well children and young people are helped and protected: good

Leaders and staff are confident in advocating for children's safety and welfare with external agencies. They challenge other professionals effectively and raise formal complaints when external decisions do not reflect the best interests of the children. This helps children to feel supported, valued and heard.

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The effectiveness of leaders and managers: outstanding

The manager is a strong, confident and inspirational leader. He is focused on securing the best possible outcomes for every child. He has developed strong and trusting relationships with the children. This has enabled him to gain a deep understanding of their lived experiences. He is a passionate and highly effective advocate, ensuring that children's voices are central to his decision-making.

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The effectiveness of leaders and managers: outstanding

The manager is creating a culture of high aspirations for the children and for the staff. The staff team is highly qualified. Two members of staff are undertaking their level 5 qualification, and the manager is undertaking his level 7 qualification. The manager has also sought anonymous feedback from his staff team to enable self-reflection and Inspection report for children's home: 2618445 5 growth. This means that children are cared for by staff who are committed to continue to develop, with a clear sense of purpose and direction.

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The effectiveness of leaders and managers: outstanding

The staff spoke of feeling supported and listened to. One member of staff said, 'The manager is very supportive. Anything I am not sure of regarding the children he will help me with; he is like a dictionary. He is also like a father figure; he makes it feel more homely.'

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The effectiveness of leaders and managers: outstanding

Team meetings are comprehensive and used to discuss children and their needs. The use of theory is a consistent theme to support staff to develop their knowledge and practice. This enables the staff team to work cohesively to ensure positive outcomes for children.

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The effectiveness of leaders and managers: outstanding

Staff benefit from receiving high-quality training that enables them to provide effective care for children. Staff also receive regular practice-related supervision in which they are encouraged to reflect on their performance. Clear action plans support continual improvement in practice. When shortfalls are identified, the manager is proactive in ensuring that these are addressed.

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The effectiveness of leaders and managers: outstanding

The manager has good oversight of the home and has a number of monitoring systems to improve the care provided to children. The manager has recently introduced a monthly auditing tool that enables him to review, monitor and analyse developments regarding children's progress in depth. This enables a reactive rather than responsive approach to concerns as they arise. For one child, this has enabled them to develop their independence and be able to reintegrate back into the community gradually. Concerns are addressed as they arise and proportionate responses are applied.

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The effectiveness of leaders and managers: outstanding

The registered manager has established very effective and positive relationships with professionals and family members. Feedback from professionals and parents is consistently positive. One teacher said, 'The staff are constantly showing us they are strong advocates, meeting [child's name's] needs, including cultural needs, and challenging other professionals when needed.' A social worker said, 'They are very good at communication, standing for the child's rights and doing what is best for them. I have no concerns at all.' These partnerships contribute significantly to the progress that children make in all areas of their lives. Inspection report for children's home: 2618445 6

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Recommendation

 The registered person should ensure that staff are familiar with the home's policies on record-keeping and understand the importance of careful, objective and clear recording. Information about the child must always be recorded in a way that will be helpful to the child. This includes ensuring that terminology and language used in records is child friendly and not institutionalised, for example, avoiding the use of terminology such as a 'separation plan'. ('Guide to the Children's Homes Regulations, including the quality standards', page 62, paragraph 14.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2618445 7

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Children's home details

Registered provider address: Friendship Hall, Sutton New Road, Erdington, Birmingham B23 6QR

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Children's home details

Responsible individual: Benjamin Whillock

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Inspector

Emma Hutton, Social Care Inspector Inspection report for children's home: 2618445 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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