Children's Home run by TJY Care Ltd in Birmingham

Inspection report for children’s home: 2618445 1 Registered provider: TJY Care Ltd Full inspection

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

A private company owns this home. It provides care for up to 3 children who have experienced childhood trauma.

p.1

Information about this children’s home

The manager registered with Ofsted in August 2025 and is suitably qualified.

p.1

Information about this children’s home

Two children were living at the home at the time of the inspection. Both children spoke with the inspector.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers outstanding

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 13 November 2025

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report for children’s home: 2618445 2

p.1

Inspection date Inspection type Inspection judgement

13/11/2024 Full Good 27/06/2023 Full Good 29/11/2022 Full Good 01/03/2022 Full Good Inspection report for children’s home: 2618445 3

p.2

Overall experiences and progress of children and young people: good

Since the last inspection, 2 children have moved into the home and 3 children have moved on. Despite there being limited time available prior to children moving in, staff used this well to help children feel supported and welcomed.

p.3

Overall experiences and progress of children and young people: good

When children move from the home, moves are child centred and well planned. Staff make a significant effort to celebrate the child’s progress and support them to move on positively. Social workers said that their children’s achievements are recognised and that children are prepared and supported throughout their move. Effective care planning has meant that children have successfully moved into foster care, to live with a family member or to semi ‑ supported accommodation. Children who have left the home have chosen to remain in contact with staff, reflecting the strength of staff’s ongoing commitment to positive relationships and providing children with support.

p.3

Overall experiences and progress of children and young people: good

The registered manager and staff create a nurturing environment where children are valued, respected and encouraged to achieve. They work hard to get to know the children and to build positive trusting relationships with them. One child’s social worker said their child said they felt ‘loved and supported’ by staff. The child also said they loved living at the home. They gave the home 10 out of 10 and said there was nothing they would change. Positive relationships provide children with a secure foundation from which they can flourish.

p.3

Overall experiences and progress of children and young people: good

Children’s voices are heard and they feel listened to. Regular children’s meetings take place to ensure children are consulted and contribute to planning. This inclusive approach directly supports children to feel valued and respected. One child’s social worker said their child felt listened to and understood, and as a result he respected the staff.

p.3

Overall experiences and progress of children and young people: good

Children make progress with their learning. Managers and staff advocate for children’s education and recognise how this can increase children’s opportunities and life chances. As a result, children in education have made strong progress. For example, one child moved on from the home having achieved a qualification that will support them to secure future employment. When children are not in education, the registered manager is not afraid to challenge others when he feels decisions are not being made in the child’s best interests. In the absence of formal education, children have access to a range of learning opportunities to support their educational progress until a suitable education provision is secured.

p.3

Overall experiences and progress of children and young people: good

The registered manager and staff prioritise supporting children to develop and maintain relationships with those people who are important to them. Children are supported to spend time with people who are significant to them in environments where they feel safe and comfortable. This proactive practice has supported positive outcomes for children. For example, one child was helped to move to the care of a Inspection report for children’s home: 2618445 4 family member when they reached adulthood, while another was supported to move to foster care with their sibling. Keeping children connected ensures they maintain an understanding of their personal histories and cultural identity and lasting bonds with family members.

p.3

Overall experiences and progress of children and young people: good

Children live in a warm and welcoming environment which mirrors a family home. Children participate in decisions about the decor of the home. They have decorated their bedrooms to reflect their personalities, including choosing the artwork displayed. As a result of their involvement, children quickly develop a sense of belonging.

p.4

How well children and young people are helped and protected: good

When children feel upset or worried, staff use personalised strategies that help them to feel better. Staff understand children’s individual risks and vulnerabilities. They are attuned to subtle changes in children’s behaviour, enabling them to respond promptly and effectively to de-escalate situations. As a result, children have developed greater emotional resilience, contributing to a reduction in incidents.

p.4

How well children and young people are helped and protected: good

Children benefit from committed, nurturing and hard ‑ working staff who ensure clear and consistent expectations and boundaries. Close work between staff and external therapists helps children to safely process and respond to their feelings. As a result, children know what is expected of them and this helps them to feel safe and supported.

p.4

How well children and young people are helped and protected: good

Consequences are proportionate and aim to promote positive behaviours. Since the last inspection, there has been little use of physical intervention. The children living at the home at the time of the inspection had only lived there a short time, however, previous challenging behaviours have not been repeated as they have a sense of safety and security.

p.4

How well children and young people are helped and protected: good

Managers and staff are suitably trained and understand their safeguarding responsibilities. Staff demonstrate professional curiosity about the reasons for children’s behaviours, which supports insight and understanding about what is happening in children’s lives.

p.4

How well children and young people are helped and protected: good

When safeguarding concerns arise, the registered manager and staff respond with care and professionalism. Reflective discussions involve children and support a preventative approach to safeguarding. This helps children to feel heard, strengthens their trust in those who care for them and supports staff to confidently manage safeguarding issues.

p.4

The effectiveness of leaders and managers: outstanding

The registered manager is a dedicated and inspirational leader, who leads a motivated and committed team. He has high expectations of staff to provide excellent care for children and models practice that inspires confidence. As a result, Inspection report for children’s home: 2618445 5 the staff work exceptionally well together to ensure that children have the care and support that they need. They continually reflect on practice, with the aim of improving children’s experiences .

p.4

The effectiveness of leaders and managers: outstanding

The home benefits from a stable and consistent team of staff who provide continuity of care for children. Staff speak highly of the manager and say they enjoy working at the home. All members of the team share a strong sense of being valued. The registered manager prioritises staff wellbeing and ensures that new staff feel welcomed and supported. This contributes to the positive environment experienced by children. One staff member said, ‘The manager, he is just the best. He supports you with anything that you need support with.’ Another member of staff said, ‘If I ever have any concerns or worries, I know I can approach my manager and be listened to. I feel safe at work, and I know that my wellbeing is taken seriously.’

p.5

The effectiveness of leaders and managers: outstanding

The registered manager has a clear vision for the home and has created an environment where staff are continually supported to learn and develop. The training provided is focused on the needs of children and is regularly reviewed to ensure that it meets children’s individual needs. Reflective practice is embedded in the culture of the home. Staff supervision is reflective in nature and underpinned by relational-based theory. The managers are committed to continually improving staff practice, which is increasingly influenced by research in practice. For example, managers consistently support staff members to strengthen their knowledge of attachment theory, to inform their understanding of the children’s experiences and behaviours.

p.5

The effectiveness of leaders and managers: outstanding

The registered manager is a strong advocate for children and is committed to ensuring children receive the care they need. He is actively involved in children’s lives and his work in encouraging a child-centred approach is exceptional. For example, collaborating with a therapist, the registered manager led therapy sessions to support a child to engage with therapy. This demonstrated the registered manager’s commitment to delivering care that meets children’s individual needs.

p.5

The effectiveness of leaders and managers: outstanding

Managers use a wide range of quality assurance tools and monitoring systems to effectively understand the operation of the home and the progress children are making. Robust oversight enables the registered manager to identify changes in risk and the dynamics between children, and he works collaboratively with others to mitigate potential and emerging concerns. This proactive approach ensures that children consistently receive care that helps them to make progress.

p.5

The effectiveness of leaders and managers: outstanding

Partnerships with external professionals and family members are strong. Feedback was overwhelmingly positive, with stakeholders consistently describing solid working relationships with managers and staff. The team was described as child focused, nurturing and dedicated. Professionals and family members spoke highly of the quality of care and support provided, noting that children have made progress in a short space of time as a result of the nurturing environment and consistent, child- centred practice delivered by managers and staff.

p.5

The effectiveness of leaders and managers: outstanding

No requirements or recommendations have been made. Inspection report for children’s home: 2618445 6

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2618445 7

p.6

Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

p.7

Children’s home details

Responsible individual: Benjamin Whillock

p.7

Inspector

Sharon Douglas, Social Care Inspector Inspection report for children’s home: 2618445 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8