Children's Home run by TJY Care Ltd in Birmingham

Inspection report for children’s home: 2618445 1 Registered provider: TJY Care Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private company owns this home. It provides care for up to three children who have experienced childhood trauma. At the time of inspection, three children were living in the home. All children were spoken with during the inspection.

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Information about this children’s home

The registered manager left their post in October 2024. A new manager has been appointed who has applied for registration with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2618445 2

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Inspection date Inspection type Inspection judgement

27/06/2023 Full Good 29/11/2022 Full Good 01/03/2022 Full Good Inspection report for children’s home: 2618445 3

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Overall experiences and progress of children and young people: good

The home is tidy, warm and welcoming. Children’s bedrooms are personalised to their individual tastes. One child has decorated his room with photos of his favourite football players. Another child has LED lights, which they use to let staff know how they are feeling. A well-maintained and child-friendly environment means that children are proud of their home.

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Overall experiences and progress of children and young people: good

Children do a range of activities that they enjoy, and staff support them to have memorable experiences. Children go on holidays abroad, see their favourite football teams and go to music festivals to see their favourite artists. These experiences enrich children’s lives.

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Overall experiences and progress of children and young people: good

Staff work in partnership with children’s schools. They maintain excellent communication with educational professionals, which contributes to the progress children make. For one child, this resulted in their attendance improving from 9% to 70%. When children experience barriers to learning, leaders and managers advocate for them in the way a good parent would. When one child was excluded from college, leaders and managers successfully challenged the exclusion, minimising the impact on that child’s education.

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Overall experiences and progress of children and young people: good

Staff help children to develop the skills they will need to live independently when they are older. This enhances children’s lives and contributes to positive outcomes for them when leaving the home. Since the last inspection, one young person moved on from the home to their own flat. After their move, staff continued to visit the young person to check on their well-being and ensure they were well supported by professionals, family and friends. That young person remains in touch with staff and has expressed gratitude for the support she was given.

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Overall experiences and progress of children and young people: good

When children have health needs, leaders and managers think creatively to overcome barriers to those needs being met. For one child who was not using her inhaler as prescribed, the manager sought advice from a specialist charity. That advice led to a change in the type of inhaler used by the child, and they now use this more frequently.

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How well children and young people are helped and protected: good

Children feel safe because of the quality of relationships that they have with staff. As a result, they can share any concerns or worries they may have. Highly effective and robust planning identifies potential risks and ensures staff manage them well. As a result of this, there are very few safeguarding incidents.

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How well children and young people are helped and protected: good

Where appropriate, staff and managers involve children’s families in plans to keep children safe. This increases the children’s network of adults who can help safeguard them and contributes to children feeling settled in the home. Inspection report for children’s home: 2618445 4 Children rarely go missing from home. Since the last inspection, one child has gone missing on three occasions. On each occasion, staff have followed the child’s plans and worked in partnership with safeguarding authorities to bring the child home safely.

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How well children and young people are helped and protected: good

There have been occasions when one child has caused harm to themselves. Strategies have been put in place to ensure the child is kept safe. Staff work alongside health professionals and mental health services to ensure the child receives appropriate support. This helps the child feel cared for.

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How well children and young people are helped and protected: good

When children in the home go missing or hurt themselves, staff work with them to better understand risks and improve children’s ability to keep themselves safe in the future.

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How well children and young people are helped and protected: good

Staff are skilled at effectively responding to and de-escalating incidents quickly and appropriately. This means that children are rarely restrained. There has only been one incident of a child being held since the last inspection.

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How well children and young people are helped and protected: good

Since the last inspection, there has been one incident of a child hurting another child in the home. In response, staff acted quickly to keep both children safe and are working sensitively with all children to try and improve relationships.

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The effectiveness of leaders and managers: outstanding

Leaders and managers are inspirational, confident, ambitious and child-focused. They have high aspirations for children and are strong advocates for them. Because of this, children are very fond of them. One child said, ‘I love the manager. He is very polite; he has a lot of patience; he is really good.’

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The effectiveness of leaders and managers: outstanding

The advocacy of leaders and managers leads to improved outcomes for children and enhances their lives. For one child, leaders and managers amended the home’s statement of purpose to allow them to remain in the home after the age of eighteen until a move on to independence was possible. For another, the manager’s advocacy has resulted in improved use of prescribed medication.

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The effectiveness of leaders and managers: outstanding

Leaders and managers work closely with each other and maintain a strong presence in the home. Oversight of the home is constant and ongoing. Various monitoring systems are used, allowing managers and staff to review the quality-of-care children receive effectively. This contributes to a strong culture of learning in the home, which in turn helps children feel safe and supports them to make progress.

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The effectiveness of leaders and managers: outstanding

Managers provide staff with high-quality training on topics relevant to the children they care for. The training is based on research and bespoke to the home and the children within it. Supervision sessions are regular and of a high quality. They help staff reflect on their practice and focus heavily on children’s experiences and progress. As a result, children receive care from highly skilled and knowledgeable staff. Inspection report for children’s home: 2618445 5 Leaders and managers have created a positive culture in the home. They talk passionately about the importance of valuing and supporting staff so that they can provide the best care for children. One member of staff said that leaders and managers have ‘created an environment where staff have the confidence to flourish, make safe decisions and learn at a comfortable pace’. This positive culture leads to high staff morale and a staff team that enjoys coming to work.

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The effectiveness of leaders and managers: outstanding

Leaders and managers are integral to planning children’s care. They have developed excellent relationships with families and other agencies. Feedback received was exceptionally positive and highlighted the progress that children make, including one child becoming more resilient and assertive. One parent said, ‘If I’m honest, I can’t speak highly enough of them; I think they do a great job.’ A professional said, ‘They have the child’s best interests in everything they do. It is nice to have someone that fights for what the child wants and needs.’

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The effectiveness of leaders and managers: outstanding

No requirements or recommendations were made at this inspection. Inspection report for children’s home: 2618445 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2618445 7

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Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

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Inspector

John Tomlinson, Social Care Inspector Inspection report for children’s home: 2618445 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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