Children's Home run by TJY Care Ltd in Birmingham

Inspection report for children's home: 2618445 1 Registered provider: TJY Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children’s home provides care for up to three children who may have social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in August 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 29 November 2022

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2618445 2

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Inspection date Inspection type Inspection judgement

29/11/2022 Full Good 01/03/2022 Full Good Inspection report for children's home: 2618445 3

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Overall experiences and progress of children and young people: good

There are three children living in the home, two of whom have lived there for over 18 months. A third child is relatively new to the home but has settled in well due to the support provided by staff.

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Overall experiences and progress of children and young people: good

Since the last inspection, one child has moved out, as staff were unable to meet their needs. Appropriate plans were put in place to support the child’s move out of the home.

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Overall experiences and progress of children and young people: good

Children have positive relationships with staff and each other. One professional said, ‘[Name of child] has developed meaningful relationships with staff and house mates. This has contributed positively to [name of the child] settling in

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Overall experiences and progress of children and young people: good

Staff promote children’s education and encourage them to attend school when they may be reluctant. One child’s parent said, ‘Staff are getting her to school, so we’re all talking to her about how important education is. This is helping.’ One child is receiving support to improve their progress at school and they have also secured a work placement.

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Overall experiences and progress of children and young people: good

Staff work together with children’s families to ensure that children stay connected. As a result, children enjoy valuable time with their family and friends.

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Overall experiences and progress of children and young people: good

Children are given lots of opportunities to share their views and wishes and as a result feel that they are listened to by staff. Children know how to raise concerns and, when needed, have used the home’s complaints process. Managers take complaints seriously and take appropriate action to resolve any concerns.

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Overall experiences and progress of children and young people: good

Children are excited and looking forward to going on a holiday abroad. Children enjoy a variety of activities in the home and in the community. Staff have successfully supported one child to increase the time they spend in the community and because of this her confidence is improving.

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Overall experiences and progress of children and young people: good

The home is warm and welcoming. Photos of the children are displayed in communal areas and children’s bedrooms are personalised to reflect their individual interests.

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How well children and young people are helped and protected: good

Children are helped and protected to stay safe. When incidents happen, staff take appropriate action to ensure that children are protected from harm. A child told the inspector, ‘I like [name of home] and I feel safe here.’

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How well children and young people are helped and protected: good

Effective behaviour management strategies reduce the need to use physical intervention. Staff offer children praise and rewards to acknowledge their Inspection report for children's home: 2618445 4 achievements. For example, staff treated a child to a trip to a football match and a meal out in recognition of his behaviour and helpfulness. The child showed his appreciation and said, ‘Thank you for my treat, I appreciate it.’

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How well children and young people are helped and protected: good

Occasionally, children go missing from care. Good-quality record-keeping shows that staff take effective action and follow children’s individual protocols to return them home safely. A child’s parent said, ‘[Name of child] is really safe. If she is gone for 20 minutes, staff will phone me, and they won’t leave her. [Name of home] have saved her. They’re really good.’

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How well children and young people are helped and protected: good

Staff take appropriate action if they suspect children are using drugs. On one occasion, a child was found to be using an illegal substance in her bedroom. Staff acted swiftly to remove this and put in place appropriate measures to reduce the likelihood of this happening again.

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How well children and young people are helped and protected: good

Incidents of self-harm are rare and have reduced. When incidents do occur, staff are sensitive in their approach to help the child. This way of working by staff keeps children safe from harm and reduces their anxieties.

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How well children and young people are helped and protected: good

Allegations against staff are taken seriously. The manager ensures that referrals are made to the appropriate agencies. Children are notified of the outcome in writing. This helps to keep children informed and safe.

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How well children and young people are helped and protected: good

Arrangements are in place to safely receive, administer and dispose of medication. However, the manager does not check the temperature of the medication cabinet to ensure medication is kept at the correct temperature. This means medication may not be stored safely.

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The effectiveness of leaders and managers: good

There is a registered manager at the home who is suitably qualified. The manager acknowledges there have been significant staffing changes at the home. Some staff transferred to another of the provider’s homes and new staff have recently been recruited to fill the vacant posts. The manager has plans in place to stabilise the staff team, to ensure continuity of care is maintained.

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The effectiveness of leaders and managers: good

Staff are recruited safely. They are given a thorough induction and training programme which equips them with the skills they need to support the children. A staff member told the inspector that when children’s needs changed, the manager ‘put training in place straight away’, to allow staff to understand the risks better.

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The effectiveness of leaders and managers: good

The manager demonstrates inspiring leadership qualities. Staff receive regular reflective supervision. The manager is aware of staff development needs and works with individual staff to improve their knowledge and understanding of key practice areas. Children, staff and other people linked to the children give positive feedback about the manager and the quality of their leadership. Inspection report for children's home: 2618445 5 The manager’s oversight and monitoring of the children’s welfare are good. The manager regularly monitors and reviews the quality of the service to ensure continuous improvements are made. They act as an effective advocate for children to ensure their views and wishes are heard by external professionals. Staff are advocating for one child to obtain the support they are eligible for when they leave the service to live independently.

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The effectiveness of leaders and managers: good

Staff have developed strong working relationships with the professionals who support the children. Inspection report for children's home: 2618445 6

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Recommendation

 The registered person should ensure that they make suitable arrangements to manage medication, in particular, storing medication at the required temperature. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 35, paragraph 7.15)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2618445 7

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Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

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Inspectors

Michelle Spruce, Social Care Inspector Virginia Vickers, Social Care Inspector Inspection report for children's home: 2618445 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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