Children's Home run by Resilience Residential Services Limited in Manchester

Inspection report for children’s home: 2729120 1 Registered provider: Resilience Residential Services Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private provider. It offers care for one child who may experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, one child was living in the home. The inspector spoke with the child.

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Information about this children’s home

The manager registered with Ofsted on 19 March 2026 and is suitably experienced.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2729120 2

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Inspection date Inspection type Inspection judgement

13/08/2025 Full Good 06/11/2024 Full Outstanding 07/02/2024 Full Good Inspection report for children’s home: 2729120 3

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Summary of findings

Staff build positive and trusting relationships with the child. As a result, the child feels happy and settled in the home.

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Summary of findings

The child is making good progress and is currently sitting their GCSEs. They have strong connections to their hometown, and staff support them to maintain these important links.

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Overall experiences and progress of children and young people: good

The child receives individualised, well-planned care that meets their specific needs. Staff act as strong advocates for the child, encouraging them to achieve their full potential. As a result, the child is making good progress from their starting point.

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Overall experiences and progress of children and young people: good

Care plans are clear and co-produced with the child. The child’s voice is consistently sought and meaningfully reflected, including their views, wishes and aspirations for the future. Local authority documentation is received promptly, and the home’s plans align closely with these, ensuring consistency and clear direction in care delivery.

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Overall experiences and progress of children and young people: good

Education is prioritised and actively promoted in the home. The child has excellent school attendance and is sitting their GCSEs. In addition, they have successfully achieved a music award, which contributes to their grades. Staff celebrate the child’s successes and achievements, with certificates and photos proudly displayed in the home.

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Overall experiences and progress of children and young people: good

Staff sensitively support the child to manage changes and potential setbacks. When the child experienced disappointment regarding a potential college place, the team explored options with them. The manager has advocated on the child’s behalf to identify alternative support and opportunities. A social worker said, ‘Staff know [name of child] really well and want the best for him.’ Another professional said, ‘They are supporting him to have the best future.’ As a result, the child feels confident and involved in decisions about their future.

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Overall experiences and progress of children and young people: good

The child enjoys a range of activities with staff at the home, as well as with friends. This has included attending a rap concert, go-karting, playing pool, visiting theme parks and going on holiday. Staff support and encourage the child to explore their background and identity. This is done in a sensitive way and comes naturally as part of everyday life.

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Overall experiences and progress of children and young people: good

The child is well supported to maintain relationships with the people who matter to them. Staff and the manager have worked proactively with one friend’s family and the social worker to agree a safe plan, which includes sleepovers. Inspection report for children’s home: 2729120 4

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How well children and young people are helped and protected: good

Risks to children are well understood. Staff benefit from clear, up-to-date plans that guide their practice and support safe and proportionate responses to risk. These plans are strengthened by effective partnership working. Furthermore, the child is supported to understand and actively contribute to their safety plans.

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How well children and young people are helped and protected: good

The child’s risks have reduced since their move into the home. When incidents occur, staff respond promptly to safeguard the child by following their individual plans. Staff and managers are proactive in responding to incidents and near misses, with a focus on learning. This approach helps to reduce the likelihood of future incidents.

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How well children and young people are helped and protected: good

Staff engage the child in open and purposeful conversations, supporting them to reflect on their decisions, behaviours and future goals. Records of discussions are written to the child and shared with them, enabling them to read and reflect further. This highlights the positive and trusting relationships between the child and staff. However, on some occasions, the language used in records is not in keeping with the nurturing ethos of the home’s statement of purpose, and a requirement has been raised to address this.

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How well children and young people are helped and protected: good

Positive behaviour is promoted. Staff implement clear boundaries and consequences that are proportionate and related to incidents. Incentive plans and rewards promote positive choices and progress. This means that the child is helped to reflect and learn.

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The effectiveness of leaders and managers: good

The manager is ambitious for both the child and the staff team, setting clear expectations and promoting a culture of high aspiration. He demonstrates effective advocacy for the child, ensuring that their needs are consistently understood and met. The manager ensures that the child receives timely support that promotes their wellbeing and progress.

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The effectiveness of leaders and managers: good

The manager and staff communicate effectively and maintain strong, professional relationships with external partners. A social worker described communication as ‘excellent’. This is reflected in regular conversations, weekly updates, and a monthly newsletter that celebrates the child’s progress and achievements. The child is meaningfully involved in producing aspects of these newsletters, further promoting their sense of ownership.

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The effectiveness of leaders and managers: good

Management oversight is generally reflective and balanced, promoting a culture of learning and support. However, oversight and evaluation of consequences and reports are not consistently robust. This has led to missed opportunities to identify shortfalls in recording and practice, limiting the ability to fully strengthen the quality of care provided.

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The effectiveness of leaders and managers: good

The manager ensures that staff benefit from regular supervision and team meetings. These forums are used effectively to consider the child’s needs and reflect on staff practice, ensuring clarity around expectations. Staff work cohesively as a small, Inspection report for children’s home: 2729120 5 consistent team, which has a positive impact on the child’s sense of safety, stability and belonging.

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The effectiveness of leaders and managers: good

Staff access a range of online and face-to-face training. They speak positively about its quality and report that it helps them to carry out their roles effectively. Staff value the opportunities to develop and progress. As a result, staff morale is high, which contributes to a very low staff turnover and provides the child with a stable team. A member of staff said, ‘I love coming to the home to work.’ Inspection report for children’s home: 2729120 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose and

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Requirement Due date

ensures that staff have the experience, qualifications and skills to meet the needs of each child.

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(c)(h))

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Requirement Due date

In particular, leaders and managers must ensure they have effective oversight of all care provided to children, including the use of consequences, one-to-one consultations and the recording of incidents. They should evaluate practice regularly to identify any shortfalls in staff performance and take prompt action to address them.

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Requirement Due date

Furthermore, leaders and managers must ensure that the home maintains a nurturing environment. The language used to describe conversations and consequences should reflect the ethos of the home and avoid any negative implications. 29 July 2026 Inspection report for children’s home: 2729120 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2729120 8

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Children’s home details

Registered provider: Resilience Residential Services Limited

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Children’s home details

Registered provider address: 11 Gatley Road, Cheadle SK8 1LY

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Inspector

Julia Edwards, Social Care Inspector Inspection report for children’s home: 2729120 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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