Children's home run by SWAAY Child & Adolescent Services Ltd in Sutton

Inspection report for children’s home: SC431799 1 SC431799 Registered provider: SWAAY Child & Adolescent Services Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and operated by a private organisation that provides assessments and care for boys who require specialised support and therapeutic intervention. The organisation provides a specialised integrated therapeutic and education provision.

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Information about this children’s home

At the time of this inspection, 2 children were living at the home.

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Information about this children’s home

The manager registered with Ofsted in September 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC431799 2

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Inspection date Inspection type Inspection judgement

05/03/2025 Full Good 06/03/2024 Full Good 03/08/2022 Full Good 27/04/2021 Full Outstanding Inspection report for children’s home: SC431799 3

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Overall experiences and progress of children and young people: good

Since the last inspection, 2 children from the organisation have moved into the home. Children’s key workers moved with them, ensuring continuity of care.

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Overall experiences and progress of children and young people: good

Children experience a sense of belonging. They participate in fun activities that are arranged by the wider organisation. For example, children and staff across different homes took part in a Christmas tree decorating competition. This helped children feel connected with other children in different homes and provided them with an opportunity to celebrate and socialise together.

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Overall experiences and progress of children and young people: good

Staff encourage children to develop their independence skills. Children help prepare meals, carry out chores, self-administer medication and manage money. For one child, this level of independence means they can now manage money and cook their own meals. Another child travels independently to college and arranges their own medical appointments. The support provided helps children prepare for their future.

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Overall experiences and progress of children and young people: good

All children engage in education. One child has completed a motor vehicle course and is now enrolled in a joinery course. For another child, whose college attendance has recently reduced, staff work alongside education professionals to explore strategies for increasing the child’s attendance. Staff are invested in children’s interests and encourage them to consider their educational aspirations.

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Overall experiences and progress of children and young people: good

Children enjoy a range of activities, including trips to amusement parks, going swimming and playing golf. Staff thoughtfully capture children’s experiences in photos and record them in memory books. Children share experiences with others and enjoy life.

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Overall experiences and progress of children and young people: good

Children’s views, wishes and feelings are prioritised. They are encouraged to attend their planning meetings, which has boosted their self-confidence and helped them make meaningful contributions. Staff seek children’s views in a natural manner over communal meals and take action to implement the changes in response to children’s wishes. Both children have been referred to independent advocacy services. When there was a delay in one child being allocated an advocate, the issue was promptly addressed by the deputy manager.

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Overall experiences and progress of children and young people: good

Staff support children in maintaining relationships with the people who are important to them. Managers and staff advocate on behalf of children so they can spend meaningful time with their families. This has helped children feel secure and connected to their loved ones.

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How well children and young people are helped and protected: good

Staff know the children well and understand the risks that affect them. Children have trusting relationships with staff, and, as a result, there have been no incidents, and Inspection report for children’s home: SC431799 4 children rarely go missing from care. On the one occasion that a child was missing, they received a well-coordinated response from adults. Following this incident, there was effective learning to consider how to support the child in reducing the risks they face.

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How well children and young people are helped and protected: good

Staff are diligent in helping children stay safe online. Staff speak to the children sensitively when there are concerns about their device use. The children learn from their experiences, and risks have reduced.

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How well children and young people are helped and protected: good

Staff encourage the children to attend health and dental appointments independently. Staff ensure that the children have the information and guidance needed to make healthy choices. This approach has had a positive impact on the children’s wellbeing.

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How well children and young people are helped and protected: good

Children benefit from access to therapeutic practitioners, who help them develop coping mechanisms to improve their emotional resilience. The practitioners contribute to children’s risk management plans, and the children are involved in identifying strategies that help them. The plans are comprehensive and child centred.

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The effectiveness of leaders and managers: good

A qualified and experienced manager oversees the home. The manager works closely with the deputy manager. Managers encourage staff to adopt a kind and nurturing approach towards children. This has created a culture where children are treated with care and compassion.

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The effectiveness of leaders and managers: good

Staff say that managers are approachable and supportive. Staff morale is good. As a result, children benefit from a consistent staff team, which provides a sense of security and stability. This consistency has helped children improve their learning, confidence and independence.

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The effectiveness of leaders and managers: good

Leaders and managers have begun to embed a therapeutic model of support. All staff are qualified for their role and are suitably experienced. Staff have access to a range of training opportunities and have completed the service’s mandatory training. This training helps to equip staff with the skills they need to confidently support children with complex needs.

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The effectiveness of leaders and managers: good

Managers review children’s progress effectively, and there is a culture of continuous learning. This helps staff provide consistently good-quality care to children.

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The effectiveness of leaders and managers: good

Professionals and parents speak positively about the manager and staff. A professional said, ‘The manager and staff are child focused and really understand the needs of [name of child].’ This reflects the effective communication staff have built with external agencies and parents. Inspection report for children’s home: SC431799 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC431799 6

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Children’s home details

Registered provider: SWAAY Child & Adolescent Services Ltd

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Children’s home details

Registered provider address: 591 London Road, Cheam, Sutton, Surrey SM3 9AG

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Children’s home details

Registered manager: Sasha Austria-Stevens

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Inspector

Stephanie McDonald, Social Care Inspector Inspection report for children’s home: SC431799 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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