Children's home run by SWAAY Child & Adolescent Services Ltd in Sutton

Inspection report for children’s home: SC431799 1 SC431799 Registered provider: SWAAY Child & Adolescent Services Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and operated by a private organisation that provides the assessment and care for boys who require specialist support and therapeutic intervention. The organisation offers a specialist integrated therapeutic and education provision. At the time of the inspection, there were no children living in the home.

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Information about this children’s home

There has been no registered manager since September 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC431799 2

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Inspection date Inspection type Inspection judgement

06/03/2024 Full Good 03/08/2022 Full Good 27/04/2021 Full Outstanding 14/01/2020 Full Outstanding Inspection report for children’s home: SC431799 3

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Overall experiences and progress of children and young people: good

Children have made good progress. Staff help the children to become significantly more independent and learn new skills, such as budgeting, independent travel and how to prepare their own meals. The children say that they always get the support they need and benefit from the responsibility they are given. As a result, the children develop their confidence.

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Overall experiences and progress of children and young people: good

Children speak fondly of their time in the home and the relationships they have with staff. They have received consistent and reliable support from staff, who understand their needs well. The children say that they can talk to staff about difficult subjects and seek advice when they need it. They know that they will not be judged and can get the help they need as a result.

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Overall experiences and progress of children and young people: good

Staff promote education for all the children. One child completed their college course and has further pursued their career ambitions, enrolling in an apprenticeship. Another child was helped to overcome barriers to their attendance at school and to prepare for their GCSE’s. As a result of their achievements, they have been able to attend the college course of their choice after leaving the home.

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Overall experiences and progress of children and young people: good

Staff work closely with the organisation’s family therapist to help the children to repair their relationships with parents and siblings. Because of this work, one child has been able to spend quality time with their family independently. This means that the children build lasting connections and have a wider network of support as they move out of the home.

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Overall experiences and progress of children and young people: good

Staff help the children to understand and learn about the long-term effect of their previous experiences. Where this has affected the children’s plans for employment opportunities with vulnerable groups, staff explain this to the children sensitively and help them to find alternatives. This has meant that the children are optimistic about their futures.

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Overall experiences and progress of children and young people: good

Children’s moves in and out of the home have been very well planned. Staff support the children in a sensitive, child-focused manner, with the best possible planning and preparation. Staff meaningfully involve the children in decisions about where they live and when they move. The children stay in contact with staff after they move out. This is indicative of the strong relationships that children have with staff.

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How well children and young people are helped and protected: good

Staff consistently promote positive behaviour in ways that are specific to the children’s needs. They use their relationships with the children to help them when they are upset. The children respond well to this. Consequently, there have been no incidents requiring the use of restraint, or the use of any consequences. Inspection report for children’s home: SC431799 4 Because the children feel safe and enjoy living in the home, they do not go missing. There has been a strong emphasis on the children learning to live independently. They are given trust and respect by staff. As a result, the children develop a sense of personal responsibility.

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How well children and young people are helped and protected: good

Staff use effective electronic monitoring systems to help the children stay safe online. Staff speak to the children sensitively when there are concerns. The children learn from their experiences, and risks for children have reduced.

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How well children and young people are helped and protected: good

Staff meet the children’s developing health needs. Staff encourage the children to attend health appointments independently. Staff ensure that the children have the information and guidance needed to make healthy choices. This has had a positive impact on the children’s well-being.

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How well children and young people are helped and protected: good

The environment is well maintained and safe. Processes for managing health and safety matters are strong. Systems for storing and administering medication are well organised and closely monitored. This reduces opportunities for preventable risks to the children.

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The effectiveness of leaders and managers: good

An interim manager was appointed following the departure of the previous registered manager. The interim manager has organised and overseen a child’s move onto supported accommodation. Since January 2025, there have been no children living at the home. Managers have plans in place to recruit a permanent manager before any children move in.

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The effectiveness of leaders and managers: good

Staff speak positively about the support and communication that they have received from managers. Staff receive regular and meaningful supervision that reflects on the progress and needs of each child. Monitoring processes are effective, and managers have good oversight of the quality of care.

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The effectiveness of leaders and managers: good

Managers actively seek the children’s views through ongoing consultation. The children participate in decisions about their care, and they contribute to the development of service in ways that improve their experiences in the home. For example, one child requested a review of their plans to allow them more independence with kitchen equipment. Managers appropriately assessed the childs risks and agreed to the change. Consequently, the children feel listened to and have more positive experiences.

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The effectiveness of leaders and managers: good

Staff have received training that is relevant to their roles and the needs of the children. As a result, the staff are equipped to support the children in all areas of their development.

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The effectiveness of leaders and managers: good

Professionals from external agencies were complimentary about their experiences of joint working. One social worker said, ‘Communication is fantastic.’ Managers keep professionals fully informed about the children’s progress. Managers proactively Inspection report for children’s home: SC431799 5 advocate for the children and challenge decisions made by other professionals when they believe that those decisions are not in the children’s best interests. Inspection report for children’s home: SC431799 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC431799 7

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Children’s home details

Registered provider: SWAAY Child & Adolescent Services Ltd

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Children’s home details

Registered provider address: SWAAY Child & Adolescent Services Ltd, 591 London Road, Cheam, Sutton, Surrey SM3 9AG

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Inspector

Glen Strowbridge, Social Care Regulatory Inspector Inspection report for children’s home: SC431799 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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