Children's home run by TJY Care Ltd

Inspection report for children’s home: 2721136 1 Registered provider: TJY Care Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home was registered with Ofsted on 21 April 2023 to provide care for up to 3 children who may experience emotional and social difficulties.

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Information about this children’s home

The manager is suitably qualified and has been in post since January 2026, although they are not yet registered.

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Information about this children’s home

At the time of the inspection, 3 children were living in the home. Two of the children were seen and spoken to during the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 14 January 2025

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2721136 2

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Inspection date Inspection type Inspection judgement

14/01/2025 Full Good 31/10/2023 Full Good Inspection report for children’s home: 2721136 3

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Overall experiences and progress of children and young people: good

Children live in a home that is welcoming and decorated to a good standard. The home has plenty of social spaces for children to enjoy. The children’s bedrooms are decorated to their own tastes and reflect their personalities and interests.

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Overall experiences and progress of children and young people: good

Staff value children’s views on the care they receive. Staff are creative as to how they can try and ascertain children’s experiences of living in the home, including using communication aids. Staff celebrate activities that children have taken part in and capture these memories in photos for the children to keep. Children are asked about the activities that they enjoy and what they would like to do, as well as where they would like to go on holiday. One child has enjoyed their first holiday abroad, something they really valued. Children are supported by staff to attend professional meetings so they can contribute to the plans put in place around their care. This ensures that children’s needs are understood.

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Overall experiences and progress of children and young people: good

Children are supported to understand the importance of having positive physical and mental health. Children are encouraged to attend health appointments and staff talk to children about why this is important. This means that children’s health needs are met. Staff are experienced in the therapeutic model used within the home and are skilled in talking to children to help them manage their emotions. Children say that they feel safe and can speak to staff when they have any worries or are struggling to manage difficult feelings.

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Overall experiences and progress of children and young people: good

While staff attempt to support children to engage in meaningful educational activity, this has not consistently offered a good enough or effective learning opportunity for 2 of the children living in the home. Two children have had unstructured days in the home, with little incentive to re-engage in education. This has led to the children missing out on important learning and routine.

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Overall experiences and progress of children and young people: good

Staff support children to maintain positive relationships with the people who are important to them, even when there are external restrictions in place. However, one child does not know why their younger sibling cannot visit them at the home when this is something they have been asking to happen for some time.

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How well children and young people are helped and protected: good

The staff team is stable, and some staff members have worked at the home for a long period of time, enabling children to build trusting and supportive relationships with the adults who care for them. This enables staff to be confident in supporting children who may self-harm and know how to talk to them about this to help them manage their emotions safely. Staff talk to children about the risks of being online, out in the community and the consequences of behaviours that may place them at risk. Inspection report for children’s home: 2721136 4 When children go missing, staff understand their safeguarding responsibilities and take prompt and effective action to ensure that they safely return to the home. The manager has effective oversight of such incidents, although this is not a concern for the 3 children currently living in the home. Staff worked collaboratively with external agencies to support a move for one child at significant risk of recurring episodes of going missing to

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How well children and young people are helped and protected: good

Staff are trained to safely manage physical restraints in relation to escalating behaviours when children may put themselves or others at risk of harm and are confident in using this training effectively. There have been no incidents of physical restraint in relation to the children living in the home currently. Staff are confident in talking to children about developing safe and respectful relationships with peers, so they learn to understand consent and how to keep themselves safe.

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How well children and young people are helped and protected: good

Managers ensure that restorative practices are in place so that staff and children can improve relationships. These help to develop children’s sense of responsibility. Consequences are proportionate and consistent, ensuring children can positively learn from these experiences.

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How well children and young people are helped and protected: good

Safer recruitment processes are in place. This means that children are cared for by suitable adults. Staff know how to keep children safe and can recognise risk for children.

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How well children and young people are helped and protected: good

Staff are trained to manage medicines safely. Records are clearly maintained to ensure that all staff understand children’s medication needs. Staff take time to explain to children why they need to take medicine and what the consequences of not taking it may be. Staff have been creative as to how they support children to understand the risks of certain behaviours, such as fire-setting, and have worked with the fire brigade to support one child to better understand this. The child really enjoyed this opportunity. However, while staff discourage children from vaping in their bedrooms, this has not been effective in preventing children from doing so. Children are not helped to understand the risks to their health or of causing a fire, and the risk that vaping therefore presents to everyone in the home.

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The effectiveness of leaders and managers: good

The manager is appropriately qualified and has submitted their application for registration. All staff are progressing their required qualifications within timescales. The staff team is relatively stable, with some staff members having worked with children throughout their time of living in the home. This provides children with stability and consistency.

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The effectiveness of leaders and managers: good

Senior leaders and the manager have robust systems and processes in place to ensure their oversight of the home. Staff say that they find leaders and managers supportive and that they feel valued in the work that they do with children. Professionals say that communication with managers and staff is timely and helpful. They appreciate the positive impact of this on the children living in the home. Inspection report for children’s home: 2721136 5 Staff receive regular, good-quality supervision. Team meetings are used to enable reflective discussion and support staff to build on the skills learned in training. Staff receive a good-quality induction and are supported to develop their skills and knowledge to be able to care for children who have experienced trauma.

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The effectiveness of leaders and managers: good

Staff are provided with a comprehensive training programme, which includes mandatory and additional bespoke modules to meet the children’s needs. Staff were given additional training to help them understand and meet the needs of a child moving into the home. However, this was not shared with the bank staff who will also be regularly caring for the child to ensure that all staff fully understand the plans in place for the child. Inspection report for children’s home: 2721136 6

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Recommendations

 The registered person should ensure that where a child’s preferences are unreasonable or cannot be met for safeguarding reasons, such as vaping in their bedroom, staff should discuss this with the child to help them understand why. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 17, paragraph 3.21)  Where children placed in a home are not participating in education, the registered person and staff must work closely with the placing authority so that the child is supported and enabled to resume full-time education as soon as possible. In particular, the registered person should ensure that the child is supported to sustain or regain their confidence in education and be engaged in suitable structured activities. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.15)  The registered person should ensure that there are enough suitably trained staff,

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Recommendations

including bank staff, on duty to meet the assessed needs of all children living in the home. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 51, paragraph 10.1)  The registered person should ensure that appropriate forms of contact are promoted and facilitated for each child, including where appropriate, visits to the child in the home. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 58, paragraph 11.8)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2721136 7

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Children’s home details

Registered provider address: Friendship Hall, Sutton New Road, Erdington, Birmingham B23 6QR

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Inspector

Helen Dickens, Social Care Inspector Inspection report for children’s home: 2721136 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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