Children's home run by TJY Care Ltd

Inspection report for children's home: 2721136 1 Registered provider: TJY Care Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private organisation and provides care for up to three children who may experience social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in April 2023 and holds a suitable qualification.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 31 October 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2721136 2

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Inspection date Inspection type Inspection judgement

31/10/2023 Full Good Inspection report for children's home: 2721136 3

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Overall experiences and progress of children and young people: good

At the time of the inspection, three children were living in the home. Since the last inspection, two children had moved out and two had moved in. Children have benefited from thoughtfully planned introductions to the home. One child moved in at short notice, but staff worked hard to gather information about the child. This supported them to settle in and has helped the child to make progress.

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Overall experiences and progress of children and young people: good

The home is welcoming and maintained to a good standard. There are areas for children to do homework and relax. One room has a full-size table tennis table where children enjoy playing with staff and each other. Children’s bedrooms are personalised, and their individuality is encouraged by staff.

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Overall experiences and progress of children and young people: good

Children’s plans clearly outline their needs. Staff have a good understanding of the targets that children are working towards. Children enjoy strong relationships with staff and like being in their company. Children’s achievements are celebrated by staff. For example, staff created a certificate to acknowledge a child when they learned how to make bread.

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Overall experiences and progress of children and young people: good

Children’s views are sought regularly through a variety of means. Staff listen to children and encourage them to be involved in decisions about the home, such as menu choices and activities. Staff support the children in creative ways. This includes putting together a monthly newspaper that highlights children’s achievements and enjoyable experiences that they have had.

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Overall experiences and progress of children and young people: good

Staff passionately advocate for children. This has particularly been the case when supporting children to access education. One child has been out of education for a significant period. Staff have worked closely with professionals and been instrumental in identifying a new school placement, which the child is now looking forward to starting.

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Overall experiences and progress of children and young people: good

Children are supported to maintain contact with people who are important to them. Staff help children do this using a variety of methods, such as writing letters and video calls. This supports their developing identity and sense of belonging.

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How well children and young people are helped and protected: good

There have been some incidents of children making allegations, and these have been managed well. Leaders ensure the child is kept at the centre of the process. Relevant professionals are consulted with, and appropriate actions are taken. Leaders undertake a critical analysis, which is used to identify and follow up on any learning. Children are provided with effective support to ensure that they understand the process. As a result, children feel safe and listened to, knowing that managers act appropriately when they raise concerns. Inspection report for children's home: 2721136 4 The manager and staff understand the children’s needs, risks, strengths and vulnerabilities. Risk assessments are clear. Staff use regular key-work sessions as an effective way of speaking with the children about risks. Staff plan these sessions well, and they help children have a better understanding of risks and help them to stay safe.

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How well children and young people are helped and protected: good

Physical intervention practices in the home are safe and in line with the training staff are provided. Staff use their relationships with children to try and de-escalate incidents, and as a result, incidents are rare and physical interventions only used as a last resort. When physical interventions do occur, appropriate work is carried out afterwards to restore the relationship between staff and children.

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How well children and young people are helped and protected: good

Children rarely go missing from home. However, when this has happened, staff follow procedures and protocols to help locate children. Staff work with other agencies, including the police, to help children return safely, and records are detailed and accurate.

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The effectiveness of leaders and managers: outstanding

The manager has high expectations of staff and consistently high aspirations for all the children. Leaders and managers are ambitious, enthusiastic and experienced, and they ensure that the home is managed efficiently and effectively. The manager leads staff by example and ensures that they have a clear sense of purpose and direction.

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The effectiveness of leaders and managers: outstanding

The staff team has regular team meetings, which include detailed discussions about children and staff dynamics. This promotes consistency of practice and enables the staff team to work cohesively to ensure positive outcomes for children. The manager also has separate meetings each month with the deputy manager and senior practitioners in the home to ensure that this consistency is embedded in practice.

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The effectiveness of leaders and managers: outstanding

Staff like working at the home and feel well supported by the manager. They receive regular, good-quality supervision that values their well-being and encourages reflection on how they care for the children. Targeted supervision also takes place to address any practice issues and also to celebrate good practice. This demonstrates the manager’s continuous drive to improve the quality of care that children receive.

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The effectiveness of leaders and managers: outstanding

Staff benefit from receiving high-quality training that enables them to meet children’s needs. All training is facilitated face to face. Training reflects the specific needs of children and risks they face, and it is tailored to help staff consistently meet these needs. If staff want to progress in the company, managers plan for how this can be achieved. As a result, staff feel valued and are motivated to continue to develop in their roles.

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The effectiveness of leaders and managers: outstanding

There is a stable and consistent staff team, and this means that children know the staff who are caring for them extremely well. Staff have developed nurturing and trusting relationships with children, and children know who will be there for them at all times. The stable staffing arrangements provide a predictable environment and help children feel safe and secure. Inspection report for children's home: 2721136 5 Leaders and managers have excellent working relationships with partner agencies, schools and family members. This helps to provide a consistent approach to children’s care across different settings. One family member said that they are very happy with the care given to their child and that their child is looked after very well. They said that if there is ever a problem, the manager ‘sorts it’ and praised the manager highly for the effective communication that they have with them.

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The effectiveness of leaders and managers: outstanding

The registered manager demonstrates exceptional practice in advocating for children. They consistently challenge professionals to ensure the children’s rights are upheld and that children receive the services to which they are entitled.

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The effectiveness of leaders and managers: outstanding

The quality of care provided to children is effectively scrutinised. The manager consults with the families of children, social workers and other professionals to review how they feel the needs of children are being met. The manager makes effective use of the home’s internal and external monitoring activities to understand the strengths and weaknesses of the home. This ensures that the manager is able to drive ongoing improvement for children.

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The effectiveness of leaders and managers: outstanding

There are no requirements or recommendations.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2721136 6

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Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

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Inspectors

Kate Savage, Social Care Inspector Becky Rutter, Social Care Inspector Inspection report for children's home: 2721136 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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