Children's home run by Back on Track Children’s Services SE LTD

Inspection report for children’s home: 2509473 1 Registered provider: Back on Track Childrens Services SE LTD

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is privately owned and is registered to provide care for up to 4 children who experience social and/or emotional difficulties. There were 2 children living in the home at the time of the inspection.

p.1

Information about this children’s home

The home and the manager have been registered with Ofsted since February 2019.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers good

p.1

outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

p.1

outstanding

Overall judgement at last inspection: outstanding

p.1

outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2509473 2

p.1

Inspection date Inspection type Inspection judgement

11/03/2025 Full Outstanding 04/10/2023 Full Outstanding 07/02/2023 Full Good 01/12/2021 Full Good Inspection report for children’s home: 2509473 3

p.2

outstanding

Children receive exceptionally good care and make excellent progress as a result. Staff are highly committed to meeting children’s needs and understand the importance of providing individualised care. Staff ensure that children feel loved and not just looked after. All children said they like living at the home and that staff support them well.

p.3

outstanding

Children live at this home for long periods and, therefore, experience stability. When children are ready to leave the home, staff ensure that their next home is the most suitable for them, whether this is in a fostering household, returning to their family or moving on to independent living. All children are well prepared and supported during their moves.

p.3

outstanding

All children are enrolled in an education provision. The staff team’s commitment to supporting children’s education has had a positive impact on their participation and attendance. Staff make extensive effort to help children to achieve their best potential. In one example, a child has achieved bronze and silver Duke of Edinburgh awards and is working towards the gold. Furthermore, staff wholeheartedly support children to develop their talents and celebrate their success.

p.3

outstanding

All children are well supported to develop their independent living skills. Staff are creative at finding suitable ways to engage children in learning and practising how to live more independently. Children are supported to find part-time jobs and volunteering opportunities in the community.

p.3

outstanding

Staff value children’s wishes and feelings, listen to them and respond in a proactive manner. For instance, when children said that they did not like formal children’s meetings, staff found ways of gathering their views according to their preferences. Children are consulted regularly and they are a part of the development of the home. Children’s bedrooms are personalised and reflect on their interests and hobbies.

p.3

outstanding

The importance of family time is understood and promoted by staff. Children enjoy and benefit from spending time with their significant people. Staff promote and advocate for increase in family time, when this is in children’s best interests.

p.3

outstanding

Individual and group activities are captured in children’s memory books that portray fun times and happy moments. This allows children to have memories that they can look back on in future. The children’s holidays abroad were well thought through and an exceptional ending for children, who had lived at the home for many years. Inspection report for children’s home: 2509473 4

p.3

How well children and young people are helped and protected: outstanding

Staff identify, understand and address children’s vulnerabilities extremely well. Children and staff have strong and established relationships. This means that children can have open and honest conversations about how to continue to become increasingly safe.

p.4

How well children and young people are helped and protected: outstanding

There has been a drastic reduction in the frequency of incidents, where children are struggling with their emotions and demonstrating this through their behaviour. There has been no missing from home incidents or physical restraints since the last inspection. Despite this, staff continue to educate children about the risks associated with social media and other risks, for example those associated with accessing the community. Pre-planned and subject focused key-work sessions enable children to follow guidance from staff.

p.4

How well children and young people are helped and protected: outstanding

Staff are not risk averse and allow children to make, and learn from, mistakes. At these times, staff support children in a caring, therapeutic manner. Some children enjoy spending time in the community without staff supervision. This allows children to feel trusted and respected.

p.4

How well children and young people are helped and protected: outstanding

There have been no serious safeguarding concerns, allegations or complaints reported since the last inspection. This demonstrates that stability within the home is being maintained and children are protected from harm.

p.4

How well children and young people are helped and protected: outstanding

Recruitment practice is thorough with regards to the checks carried out to ensure that applicants are safe to work with children. Managers take steps to assure themselves that checks exceed the regulatory requirements. This provides an additional layer of safety and reduces the risk of inappropriate people working at the home.

p.4

How well children and young people are helped and protected: outstanding

The managers and staff tenaciously advocate for children and escalate their concerns, when they feel that decisions made by other professionals are not right for children and made with their best interests in mind.

p.4

The effectiveness of leaders and managers: good

The registered manager is dedicated to ensuring children’s safety and wellbeing and is ambitious about what children can achieve. They have been in the post for several years, and this provides stability for children and staff.

p.4

The effectiveness of leaders and managers: good

Staff retention is exceptionally good, and no staff members have left in recent years. New staff have been carefully selected to ensure that they have the required experience and skills. There are no agency staff working at the home, which means that children experience consistently high-quality care. This contributes to them making excellent progress. Inspection report for children’s home: 2509473 5 All staff receive training deemed mandatory by the organisation. Furthermore, the registered manager and the leaders identify and organise any additional training that is required to meet the specific needs of the children.

p.4

The effectiveness of leaders and managers: good

Staff supervision takes place at regular intervals. Staff are challenged to consider various safeguarding scenarios, and reflective practice is evident in staff supervisions. All staff are appraised annually.

p.5

The effectiveness of leaders and managers: good

The registered manager’s oversight is mostly of a good quality. They ensure that management monitoring tasks are carried out in a timely way. However, there is a missed opportunity to ensure that staff are always using child-friendly language in documents.

p.5

The effectiveness of leaders and managers: good

Some of the staff working at the home are related to, or friends with, each other. While this is being managed appropriately, the complexities of some of these dynamics have not been fully explored or reviewed within conflict of interest risk assessments. Inspection report for children’s home: 2509473 6

p.5

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.6

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(h)) In particular, the registered manager should ensure that staff are supported to use child-friendly language in their report writing. Furthermore, the registered manager should ensure that conflict of interest risk assessments are completed thoroughly and kept under review. 28 March 2026

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2509473 7

p.6

Children’s home details

Registered provider: Back on Track Childrens Services SE LTD

p.7

Children’s home details

Registered provider address: 185 Dover Road, Walmer, Deal CT14 7NB

p.7

Inspectors

Sonata Brisley, Social Care Inspector Sheniz Hudaverdi, Social Care Inspector Inspection report for children’s home: 2509473 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

p.7

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.8

Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8