Children's home run by New Beginnings Young People’s Care and Support Services Limited

Inspection report for children’s home: 2554036 1 Registered provider: New Beginnings Young People’s Care and Support Services Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and run by a private organisation. It is registered to provide care for up to two children who may experience social and emotional difficulties and/or learning disabilities.

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Information about this children’s home

At the time of this inspection, two children were living at the home.

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Information about this children’s home

The manager registered with Ofsted in April 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 10 December 2024

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good

Overall judgement at last inspection: outstanding

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2554036 2

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Inspection date Inspection type Inspection judgement

10/12/2024 Full Outstanding 03/10/2023 Full Good 13/09/2022 Full Requires improvement to be good 09/12/2021 Full Good Inspection report for children’s home: 2554036 3

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Overall experiences and progress of children and young people: good

Staff build meaningful relationships with children. Children are provided with individualised care from staff who know them well. They speak positively about living at the home. One professional said that the staff provide a ‘sense of stability and belonging’ for children.

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Overall experiences and progress of children and young people: good

Children make progress in education, when considering their starting points. One child enjoys attending college, and another child has been supported to re-engage with education after a significant period out of school.

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Overall experiences and progress of children and young people: good

Children’s health needs are met. Staff encourage and prioritise children’s attendance at health appointments. There has been a significant improvement in one child’s engagement with health services since moving into the home, showing the positive impact of staff support.

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Overall experiences and progress of children and young people: good

When children move into the home, the manager gathers information from a range of sources to determine whether staff can meet their needs. Staff quickly establish positive relationships with children, which helps them settle into the home. However, the potential risks of certain children living together are not always fully considered as a contributory factor, leading to one child having to leave the home after a short time.

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Overall experiences and progress of children and young people: good

Staff support children to develop their independence skills and to prepare for successful transitions into adulthood. Staff helped one child to move into supported accommodation in a well-planned and empowering way. They ensured that the child knew how and where to access further support in their new surroundings.

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Overall experiences and progress of children and young people: good

Staff understand the importance of children’s relationships with their family. They support the involvement of family members in their child’s care planning when appropriate. One child now has a more positive relationship with a family member due to support from staff.

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Overall experiences and progress of children and young people: good

Staff advocate for children to receive support from specialist services to meet their individual needs. They have a good understanding of local services and use this knowledge to ensure children receive more-effective support. For example, staff advocated for one child to have a specialist exploitation worker due to their disengagement with other services. The child is now engaging with the worker, who is educating them about the risks of exploitation and substance misuse.

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Overall experiences and progress of children and young people: good

Children are supported by staff to pursue their hobbies and to enjoy new experiences. For example, staff regularly attend one child’s football matches and take them to watch their chosen team play. Children also enjoy going on holidays with staff. Inspection report for children’s home: 2554036 4 The home is welcoming and is personalised to the children’s needs. There are photos of the children on the walls, and the bedrooms are decorated to their individual tastes. However, staff do not consistently ensure that the children’s bedrooms are maintained to a good standard.

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How well children and young people are helped and protected: good

Staff work effectively with a range of professionals to safeguard children. There is good multi-agency working, and staff are proactive in seeking advice and support from other professionals when required.

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How well children and young people are helped and protected: good

Allegations are shared with the appropriate agencies and are handled fairly, quickly and in accordance with statutory guidance. There is independent oversight of concerns to ensure the safety and well-being of the child. Managers challenge professionals appropriately to ensure that allegations are taken seriously and escalate any concerns.

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How well children and young people are helped and protected: good

Staff take prompt and effective action to safeguard children when they are under the influence of substances. They seek medical attention and complete welfare checks to ensure children are safe. Room searches are carried out to maintain safety and to protect children from potential harm. Staff talk to children about the risks of substance misuse so that they can make more-informed and safer choices.

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How well children and young people are helped and protected: good

Staff provide support to children about risk through one-to-one sessions. However, staff do not always explore risks specific to the child’s individual needs, for example, conversations with children about healthy relationships could be more effective despite this being identified as a risk.

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How well children and young people are helped and protected: good

Children who go missing from the home experience well-coordinated responses that ensure they return home safely. Staff actively search for children and work closely with professionals and family members to locate the child. However, records do not always reflect the decision-making and rationale for staff’s actions. This makes it unclear as to why decisions were made, which can reduce accountability and lead to inconsistent practice.

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How well children and young people are helped and protected: good

The manager does not always notify Ofsted of serious events as required by regulation. This reduces the regulator’s oversight of practice at the home.

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The effectiveness of leaders and managers: good

The manager demonstrates a strong commitment to the care children receive at the home. She has a good understanding of the children’s needs and is a positive role model for staff. There are effective monitoring and review systems in place that evidence the children’s progress.

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The effectiveness of leaders and managers: good

There is a stable staff team in place, whose members provide consistent care to children. Staff speak highly of leaders and managers and say that they enjoy working in Inspection report for children’s home: 2554036 5 the home. They feel well supported through regular and reflective supervision. One member of staff said that the support they receive from their colleagues and managers has enabled them to ‘grow in confidence’ in their role.

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The effectiveness of leaders and managers: good

Staff have established and effective relationships with external professionals. This helps to ensure children receive timely and appropriate support. The manager is a strong advocate for the children and challenges decisions appropriately to ensure that they are in children’s best interests.

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The effectiveness of leaders and managers: good

The manager is committed to the continued development of staff practice. Staff have opportunities to reflect on their practice and to carry out research to develop their understanding of children’s individual needs. Staff use the PACE (Playfulness, Acceptance, Curiosity and Empathy) approach to engage with children and to provide therapeutic support. Inspection report for children’s home: 2554036 6

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Recommendations

 The registered person should ensure that all risks to children are thoroughly considered prior to children moving into the home. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 56, paragraph 11.4)  The registered person should ensure that staff keep detailed records of their actions and correspondence with other professionals when children are missing from the home. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.31)  The registered person should ensure that staff have discussions with children about all identified risks. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 43, paragraph 9.9)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2554036 7

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Children’s home details

Registered provider: New Beginnings Young People’s Care and Support Services Limited

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Inspector

Hayley Smith, Social Care Regulatory Inspector Inspection report for children’s home: 2554036 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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