Children's home run by New Beginnings Young People’s Care and Support Services Limited

Inspection report for children’s home: 2554036 1 Registered provider: New Beginnings Young People’s Care and Support Services Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and operated by a private organisation. It is registered to provide care for up to two children who experience social and emotional difficulties, or learning disabilities.

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Information about this children’s home

There were two children living in the home at the time of the inspection.

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Information about this children’s home

The manager registered with Ofsted in April 2023.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2554036 2

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Inspection date Inspection type Inspection judgement

03/10/2023 Full Good 13/09/2022 Full Requires improvement to be good 09/12/2021 Full Good Inspection report for children’s home: 2554036 3

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Overall experiences and progress of children and young people: outstanding

The registered manager and staff provide exceptional care for children. They support children to build positive and strong relationships. Children talked extremely positively about the relationships they have developed with the staff team and are exceptionally complimentary about the care that they receive. Children said, ‘This is the best place I have ever lived’ and ‘They [Staff] really care about us and help us achieve the best we can.’

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Overall experiences and progress of children and young people: outstanding

Children have made substantial progress from their starting points. The manager and staff hold high expectations for children’s education. As a result, one child attends full- time education and has sustained remarkable attendance. Another child has gained a qualification in bricklaying. This supports children’s learning and prepares them for their futures.

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Overall experiences and progress of children and young people: outstanding

Staff consistently deliver exceptionally personalised care plans and intervention programmes that encourage children to flourish in all areas of their development. Staff are extremely motivated and have high aspirations for children. Promoting positive outcomes is central to the work and ethos of the home.

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Overall experiences and progress of children and young people: outstanding

Staff are trained in a therapeutic model of care that is embedded into their day-to-day practice. This is supporting children’s progress. Staff are consistent in their approach and implement clear and consistent boundaries, which children respond exceptionally well to. The management and staff team have a strong focus on understanding and supporting children in all areas of their lives. The manager and staff work with a psychologist to understand the children’s individual needs. They use the strategies given to support children’s overall development, including reinforcing positive behaviours.

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Overall experiences and progress of children and young people: outstanding

Staff encourage children to try new hobbies and provide an extensive range of fun and exciting opportunities. One child attended a fishing holiday with a family member, which was organised and facilitated by the manager and staff. Another child attends football training regularly and has experienced a holiday abroad with staff. Staff also support children to capture their positive memories in individualised memory books.

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Overall experiences and progress of children and young people: outstanding

Staff offer genuine warmth and acceptance to children they care for and ensure that children’s health needs are met. Staff encourage children, using incentives and rewards, to attend health appointments. Staff seek out specialist support services to meet children’s needs, such as sexual health and mental health services. This ensures that children can access the services they require in a timely way.

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Overall experiences and progress of children and young people: outstanding

Children are supported to take age-appropriate risks and develop their independence skills. Staff use these opportunities to help children manage their feelings, learn new skills and develop their understanding of keeping safe and making better choices. This prepares children for their futures and has significantly reduced the risks for all children. Inspection report for children’s home: 2554036 4 Professionals and family members were overwhelmingly positive about the care and support that children receive. A police officer said, ‘It can be hard to engage and keep the children happy, but the staff do this well. They have positive relationships with [name of child] and they are far and above the best care home I have been in contact with.’

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How well children and young people are helped and protected: outstanding

The staff team has an excellent understanding of children’s individual risks and vulnerabilities. Risk management plans are clear and concise, so that the staff know the strategies to follow to keep children safe.

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How well children and young people are helped and protected: outstanding

The manager and staff respond quickly to safeguarding concerns, and appropriate referrals are made to ensure that relevant safeguarding agencies are fully informed. This helps to ensure that safeguarding matters are managed through a multi-agency approach. Children are kept updated throughout. This supports children to understand the importance of safeguarding. A child was supported to access support from a crime prevention agency. This work led to the child making sustained progress, with a noticeable reduction in the risks they previously faced.

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How well children and young people are helped and protected: outstanding

Highly effective planning has made sustained improvements in children’s lives. Individualised, robust risk assessments are in place for both children. This ensures that there are consistent and effective measures in place to support the staff in safeguarding children.

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How well children and young people are helped and protected: outstanding

The staff have an enhanced understanding of children’s plans. This means that when safeguarding concerns arise, and incidents of missing from home occur, they are managed exceptionally well. Staff respond proactively, going over and above to liaise with external professionals and actively looking for the children to support them to return home safely.

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How well children and young people are helped and protected: outstanding

Staff are trained in behaviour management strategies and de-escalation is used to prevent incidents from escalating. Staff regularly use praise and rewards to recognise achievements. Restorative practices are used to help the children to reflect on their behaviours. This provides the children with opportunities to consider the impact of their actions on themselves and others.

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How well children and young people are helped and protected: outstanding

Children’s risks have significantly reduced. Children are helped to learn about risks through direct-work sessions and online training. This gives children a wider understanding of potential risks and consequences and serves to prevent harm.

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How well children and young people are helped and protected: outstanding

Children respond to a nurturing and consistent approach. Subsequently, the use of consequences has been low. However, measures used do not consistently demonstrate that the measure is fair and effective. Inspection report for children’s home: 2554036 5 Leaders and managers ensure that safer recruitment processes are followed. This ensures that only suitable adults work with children.

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The effectiveness of leaders and managers: outstanding

The registered manager is inspirational and highly motivated. A deputy manager supports the manager in the day-to-day management of the home. They are ambitious and committed to ensuring that staff practice is child focused. This supports children effectively to make exceptional progress from their starting points.

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The effectiveness of leaders and managers: outstanding

Leaders and managers have a clear understanding of children’s progress. They are strong advocates, taking a proactive approach in meetings to ensure that care is well planned and that it meets the individualised needs of children. Well-established relationships with other professionals from education, social care, health and the police mean that children’s progress and any vulnerabilities are communicated well, and appropriate advice is sought.

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The effectiveness of leaders and managers: outstanding

The management team has highly effective and thorough monitoring processes in place. This strengthens staff practice. This ensures that an excellent level of care is delivered.

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The effectiveness of leaders and managers: outstanding

The manager is extremely good at inspiring and supporting staff in their professional development. Learning from research is strongly promoted. Staff are encouraged to complete projects and to present development workshops to the rest of the team. This supports staff’s development and understanding and makes an exceptional difference in children’s lives.

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The effectiveness of leaders and managers: outstanding

Staff say that they love working in the home and are very enthusiastic about the care that they provide to children. Staff were overwhelmingly positive about the support they have from leaders and the manager. Staff receive regular supervision, and records are reflective and of excellent quality. Communication is a key strength, and this has supported the manager to create a strong and stable staff team.

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The effectiveness of leaders and managers: outstanding

Staff receive extensive training to support them in their roles and to enable them to care for children safely. However, not all staff have obtained the required qualifications in the relevant timescales. A recommendation is made to address this shortfall.

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The effectiveness of leaders and managers: outstanding

The manager has excellent relationships with professionals. She is proactive in ensuring that appropriate action is taken with local authorities to gain the required documentation. Placing authorities say that staff are highly skilled in providing a caring, nurturing environment for children to thrive. Parents and professionals are equally complimentary and say that the home exceeds their expectations for the quality of care provided Inspection report for children’s home: 2554036 6

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Recommendations

 The registered person should ensure that all incidents of control are subject to regular scrutiny so that the use is fair and measures are effective. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.36)  The registered person should ensure that all staff working in a children’s home have the qualification in regulation within the relevant timescales listed in regulation, and that effective plans are in place to support those given extended time to complete the qualification. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.12)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ Inspection report for children’s home: 2554036 7

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Children’s home details

Registered provider: New Beginnings Young Peoples Care and Support Services Limited

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Inspectors

Sally Croft, Social Care Inspector Michelle Edge, Senior His Majesty’s Inspector. Inspection report for children’s home: 2554036 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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