Children's home run by Tulip Care Two Limited in Redbridge

Inspection report children's home: SC411832 1 SC411832 Registered provider: Tulip Care Two Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This privately owned children’s home provides care and accommodation for up to four children of the same gender who experience social and emotional difficulties. There is an independent special day school on the same site. The inspector only inspected the social care provision on this site.

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Information about this children's home

At the time of the inspection, three children were living at the home.

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Information about this children's home

The home reopened in October 2022, having not been operational since November 2021. The current manager registered with Ofsted in November 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: Good

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Enforcement action since last inspection: none

Inspection report children's home: SC411832 2

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Inspection date Inspection type Inspection judgement

20/08/2024 Full Good 07/09/2023 Full Good 03/12/2019 Full Good 12/03/2019 Interim Not judged Inspection report children's home: SC411832 3

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Overall experiences and progress of children and young people: good

Children are supported to be involved in different aspects of their lives and staff frequently advocate for them. For example, children contribute to their individual care plans, including their plans when they move on from the home. These are mostly detailed and clear. Children voices are also heard through key work session and children's meetings. When actions are agreed with children staff share the outcomes of these with children. These approaches show children that staff value their participation in decisions about their lives and the home.

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Overall experiences and progress of children and young people: good

Staff support children to develop their independence skills, such as in budgeting and cooking, and all children have detailed independence plans. This enables children to develop their self-care skills ready for living independently.

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Overall experiences and progress of children and young people: good

Children are registered with universal health services. Staff encourage children to talk about their health and how their lifestyle choices can impact on this. For example, key- work sessions are used by staff to discuss areas such as mental health and the risks around substance misuse. This is helping children to understand the importance of good health.

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Overall experiences and progress of children and young people: good

Children attend one to one session with the in-house therapist. These session help children to understand and manage their emotional wellbeing.

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Overall experiences and progress of children and young people: good

Some areas of the home have a poor standard of cleanliness. For example, some children’s bedrooms are poorly maintained, with large amounts of rubbish and clothes covering the furniture and the floor. Staff do not take proactive or creative approaches to help children value their personal space, nor do they intervene effectively when the condition of a room poses potential health risks.

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How well children and young people are helped and protected: good

When children go missing from the home, staff coordinate a good multi-agency response to manage this. Staff actions are clearly recorded and plans to manage these episodes are detailed and include essential information. When children return home staff spend time talking to children and checking their welfare. Staff also request return home interviews so children have an independent space to talk to an adult and to help staff identify any other risks so these can be mitigated.

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How well children and young people are helped and protected: good

Staf have a wide range of training to help them support children's needs. Staff are trained to support children using therapeutic approaches which are evident in practice. Staff develop meaningful and trusting relationships with children and are working to deepen these so they are better able to help children through periods of emotional crisis. Inspection report children's home: SC411832 4 Staff understand risks to children and the complexity of children's lived experience that impacts on their ability to keep themselves safe. Leaders ensure that there are detailed risk assessments and plans that are shared with other agencies to help staff keep children safe.

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How well children and young people are helped and protected: good

For some children there are agreed restrictions in place. These are not clearly noted in all children’s plans. As a result, these are not consistently used by staff. For example, at the start of the inspection all doors in the home were locked and it was not clear why. These measures are also not sufficiently reviewed by leaders to ensure that children do not experience unnecessary restrictions in their day to day lives.

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How well children and young people are helped and protected: good

When serious incidents occur in the home staff complete detailed reports. The process after incidents includes opportunities for children and staff to reflect on what happened. This supports understanding for staff and children and helps staff to identify how to approach incidents supportively in the future.

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The effectiveness of leaders and managers: requires improvement to be good

Leaders and the registered manager do not have effective systems in place to provide them with a clear holistic view of the home and children’s progress. The lack of effective oversight means that leaders are not aware of all strengths and areas for development in the home. In addition, leaders and the registered manager have not completed the required review of the quality of care in the home. This hinders the development of the home and means that the regulator is less informed about what is happening there.

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The effectiveness of leaders and managers: requires improvement to be good

Despite the lack of systemic overview, the registered manager does mostly understand children’s needs and pays attention to their lived experience. Leaders and the registered manager care deeply about the children and are ambitious for them. The registered manager works with other professionals to influence and develop plans for children that have the potential to support children to make progress.

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The effectiveness of leaders and managers: requires improvement to be good

The registered manager and leaders are strong advocates for children. This has included them supporting children to see their families, access appropriate educational opportunities, and, for some children, gain support from specialist services.

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The effectiveness of leaders and managers: requires improvement to be good

Staff have good support from leaders and the registered manager. The registered manager ensures that team meetings and supervision sessions with staff are regular and meaningful. Staff also have access to clinical supervision. This has helped them to be able to think about the care they provide and work creatively at times with children’s complex needs. Inspection report children's home: SC411832 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child's health. (Regulation 12 (1)(2)(d))

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Requirement Due date

In particular the registered manager must ensure that children's bedrooms are maintained to an acceptable standard. 4 March 2026

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Requirement Due date

The registered person must ensure that— children can access all appropriate areas of the children's home's premises; and any limitation placed on a child's privacy or access to any area of the home's premises— is necessary and proportionate. is kept under review and, if necessary, revised; and allows children as much freedom as is possible when balanced against the need to protect them and keep them safe. (Regulation 21(b) (c)(ii)(iii)(iv))

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Requirement Due date

In particular the registered manager must ensure that the home's doors are only locked when necessary. 4 March 2026

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

promotes their welfare. 4 March 2026 Inspection report children's home: SC411832 6 In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

In particular the registered manager must ensure that they have robust systems in place to monitor and review the effectiveness of care provided to children, so they have a holistic view of the home, care and practice. The registered manager should use this information to improve practice and the environment as needed.

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months. In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”).

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and

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Requirement Due date

make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home. 4 March 2026 Inspection report children's home: SC411832 7 The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff.

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Requirement Due date

(Regulation 45 (1)(2)(a)(b)(c)(3)(4)(a)(b)(5))

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Requirement Due date

In particular the manager must ensure that they complete the review of the quality of care and supply HMCI with a copy of the review.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the 'Social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. Inspection report children's home: SC411832 8

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Children's home details

Registered provider: Tulip Care Two Limited

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Children's home details

Registered provider address: 19 - 20 Bourne Court, Southend Road, Woodford Green, Essex IG8 8HD

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Inspector

Helen Daniel, social care inspector Inspection report children's home: SC411832 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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