Children's home run by New Moon Residential Limited

Inspection report for children’s home: 2786088 1 Registered provider: New Moon Residential Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is run by a private organisation. It provides care for one child who may experience social and emotional difficulties and/or have a learning disability.

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Information about this children’s home

At the time of this inspection, one child was living in the home. The child was spoken to during this inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 27 November 2024

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2786088 2

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Inspection date Inspection type Inspection judgement

27/11/2024 Full Good Inspection report for children’s home: 2786088 3

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Overall experiences and progress of children and young people: good

Since the last inspection, one child has moved out of the home in accordance with their care plan. During their time at the home, the child made significant progress in all areas of their life. Staff supported the child to move to live with a member of their kinship network.

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Overall experiences and progress of children and young people: good

The child and their kinship carer maintain contact with staff, reflecting the strength of relationships that were made during the child’s time at the home.

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Overall experiences and progress of children and young people: good

One child has recently moved into the home. The child was given written information about the home before moving in. The manager visited the child in their previous home, and the child had the opportunity to visit the home and meet the staff before they moved in. This well-planned transition ensured that the child had a positive move into the home.

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Overall experiences and progress of children and young people: good

The registered manager worked with the child’s placing local authority to arrange one-to- one tuition with an external tutor, ready for when the child moved in. The child has been out of education for over two years and is now beginning to engage in the creative and individualised plan of education in place. Staff offer additional support with education, and this helps to strengthen their relationships with the child.

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Overall experiences and progress of children and young people: good

Staff support the child to maintain relationships with their family. The child spends time with their family taking part in activities in the community. Family members visit the home to bring the child their favourite family meals and enjoy time together. The child’s grandparent said, ‘I couldn’t be happier with how well [name of child] is doing. As a family we all feel welcomed into the home.’

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Overall experiences and progress of children and young people: good

Staff thought carefully about the child’s communication needs before they moved into the home. The child has a range of non-verbal tools to show how they feel when they are feeling upset or anxious. Staff are skilled at recognising when the child is anxious or upset and respond in a nurturing manner, which helps the child feel calm.

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How well children and young people are helped and protected: good

The child is cared for by staff who have a detailed understanding of the child’s needs. There are thorough written assessments and plans and regular sharing of information through team meetings. These provide staff with the knowledge they need to provide the child with individualised care.

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How well children and young people are helped and protected: good

Staff from the commissioned clinical psychology-led service meet regularly with the staff team to share advice about how best to support the child, providing strategies to inform the child’s care. Inspection report for children’s home: 2786088 4 On the one occasion the child went missing, staff followed the child’s missing-from-home plans to ensure a swift and safe return to the home. Following the incident, the registered manager provided staff with an opportunity to reflect on the incident and identified learning to help prevent it from happening again.

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How well children and young people are helped and protected: good

Staff support the child to take part in a range of activities consistent with their age and their social and emotional needs. Through risk-assessed and well-managed oversight of online activity, the child is able to spend time gaming with peers and maintain safe online peer relationships.

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How well children and young people are helped and protected: good

When safeguarding concerns arise, the manager has timely oversight of these incidents. The ongoing implementation of a new electronic system of recording means that the manager’s evaluation of these events is not always immediately evident or easily accessible in the child’s records. While this does not impact on safeguarding practice, it does not provide a transparent and accountable record of management oversight and evaluation.

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How well children and young people are helped and protected: good

The manager shares information about safeguarding concerns with all relevant parties in a timely manner. This means that all services working with the child understand incidents where the child may have been at risk. They are able to contribute to plans that reduce these risks.

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The effectiveness of leaders and managers: outstanding

Children and staff benefit from the highly skilled and committed leadership and management of the home. The manager promotes a culture of continuous improvement in practice, and she has high aspirations for the child.

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The effectiveness of leaders and managers: outstanding

The manager models consistently child-focused and nurturing leadership throughout her practice. She uses her in-depth understanding of the impact of neurodivergence to inform and guide staff in their responses to the child. This helps to reduce incidents of distress and provide care that meets the child’s sensory needs.

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The effectiveness of leaders and managers: outstanding

The staff team are dedicated and skilled. Without exception, staff say the registered manager guides their practice, provides them with a positive environment in which to work and helps them, in turn, to provide a high quality of care to the child.

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The effectiveness of leaders and managers: outstanding

Regular team meetings provide staff with opportunities to reflect on the experiences and progress of the child. The meetings are informed by clinical input from the commissioned therapeutic team. When significant incidents arise, meetings take place with the staff team to reflect on practice and identify learning. Inspection report for children’s home: 2786088 5 The manager uses her detailed knowledge of the home to carry out evaluations of the quality of care provided for children. The views of children and professionals who work with the home are sought through day-to-day practice; however, these are not included in the quality of care reports. Therefore, it is not clear how these views impact on the care delivered and inform future planning.

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The effectiveness of leaders and managers: outstanding

Through detailed and comprehensive evaluation of the needs of individual children, the registered manager ensures that children only come to live at the home if their needs can be met to a high standard. This meticulous planning means that children make good progress and have positive experiences while living at the home. Inspection report for children’s home: 2786088 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1 )(2)(b) (5)) 31 December 2025

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Recommendation

 The registered person should ensure that the system for recording management oversight of safeguarding concerns is clear and easily accessible in children’s care records. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2786088 7

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Children’s home details

Registered provider: New Moon Residential Limited

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Children’s home details

Registered provider address: 67 Chorley Old Road, Bolton BL1 3AJ

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Inspector

Dawn Parton, Social Care Regulatory Inspector Inspection report for children’s home: 2786088 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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