Children's home run by New Moon Residential Limited

Inspection report for children's home: 2786088 1 Registered provider: New Moon Residential Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private organisation. It provides care for one child who may experience social, emotional or learning difficulties.

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Information about this children’s home

At the time of the inspection, one child was living in the home. They spoke to the inspector about their experiences of living there.

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Information about this children’s home

The home and manager registered with Ofsted in June 2024. This was the home’s first inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2786088 2

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Overall experiences and progress of children and young people: good

One child has moved into the home since it was registered in June 2024. Staff spent time getting to know the child, and the child visited the home before they moved in. The child has settled in well and says that they love living in the home. The child enjoys spending time with staff inside and outside of the home. The child described the home as ‘brilliant’ and the best home they have lived in.

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Overall experiences and progress of children and young people: good

Relationships between staff and the child are overwhelmingly positive. The child receives consistent, loving and nurturing care. The child said that they are happy and feel valued. They have many opportunities to share their views and wishes and do so with ease. The child knows how to make a complaint, and they feel listened to by staff.

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Overall experiences and progress of children and young people: good

Staff support the child with their education. They have advocated tirelessly to secure appropriate educational provision for the child. The child is now attending school regularly and has clear aspirations for the future.

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Overall experiences and progress of children and young people: good

The child enjoys good health. Staff encourage and support the child to attend health appointments as required. Staff motivate and educate the child to lead a healthy lifestyle. A therapist supports staff to ensure the child’s emotional needs are met.

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Overall experiences and progress of children and young people: good

Staff encourage the child to take part in a wide range of activities. A staff member introduced the child to open water swimming and walks in nature, which the child thoroughly enjoys and said help them feel content and calm.

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Overall experiences and progress of children and young people: good

Staff go above and beyond to help the child maintain contact with a family member who is important to them. Staff advocated on the child’s behalf to have increased time with family, in line with the child’s wishes and feelings. The family member described the home as ‘brilliant’ and the child as the happiest they have been since living at the home.

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Overall experiences and progress of children and young people: good

Staff provide the child with a warm and nurturing home environment. Communal areas are homely and comfortable. The child’s bedroom is well furnished and personalised. Staff support the child to feel secure and to have a sense of belonging.

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How well children and young people are helped and protected: good

The child is kept safe, and they feel safe. Their risks and vulnerabilities are known and understood. The child’s individual risk management plan is detailed and individualised. The child is involved in the completion of their plans.

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How well children and young people are helped and protected: good

Clear advice and guidance are provided for staff so they know how to respond should a risk arise. However, on one occasion, staff missed opportunities to reduce the risk of harm to the child, and on another, to act on an allegation made by the child. The Inspection report for children's home: 2786088 3 manager acted swiftly to ensure this does not happen again. However, they did not fully consider or record the learning outcomes.

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How well children and young people are helped and protected: good

Positive behaviour is consistently promoted in the home. The child is clear about the boundaries and expectations in place. They receive help and support to understand and manage their feelings and behaviour safely. Consequently, the child does not go missing from the home, and staff do not need to hold them to keep them safe.

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How well children and young people are helped and protected: good

Staff are trained in a therapeutic model that is used in their everyday practice to the benefit of the child. Staff are enthusiastic about using therapeutic parenting techniques, and they engage well with the regular support provided by an external therapist.

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How well children and young people are helped and protected: good

Direct work is carried out with the child to address any identified needs; however, the records of discussions are not always meaningful or capture the views of the child.

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How well children and young people are helped and protected: good

Safer recruitment practices are in place to ensure that only adults who are safe to work with children are employed in the home.

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The effectiveness of leaders and managers: good

The manager is professional, knowledgeable and caring. She promotes a positive and open culture in the home and is highly regarded by the staff team. Staff say that they love working in the home and feel well supported by the manager and the senior management team. The manager knows the child exceptionally well and is a strong advocate for them.

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The effectiveness of leaders and managers: good

The manager works proactively and effectively with other agencies and professionals. A professional from children’s social care said that the manager and the home are ‘absolutely wonderful’.

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The effectiveness of leaders and managers: good

New staff members experience a thorough induction programme. Staff continue to benefit from regular training opportunities to keep their knowledge and skills up to date. This equips staff to meet the needs of the child in their care.

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The effectiveness of leaders and managers: good

Staff benefit from regular supervision and team meetings, which provide them with the opportunity to seek support and reflect on their practice. Appraisals take place annually by a suitably qualified person; however, they do not consider the views of the child or other workers.

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The effectiveness of leaders and managers: good

The manager regularly monitors the quality of care provided to the child. She is highly organised and has systems in place to help track patterns and progress. This enables her to understand the home’s strengths and areas for development. Her comprehensive oversight of the home ensures that ongoing improvements are made. Inspection report for children's home: 2786088 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12 (1) (2)(a)(i)) 28 February 2025

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Recommendations

 The registered person should ensure that children are listened to and enabled to report any allegations at the earliest opportunity. Staff should report any allegation of abuse immediately to a senior manager in the home. Any allegation of harm or abuse must be addressed in line with the home’s child protection policy. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 44, paragraph 9.17)  The registered person should ensure that there is consistent oversight of records to identify any shortfalls in practice and that any learning from incidents is recorded. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)  The registered person should ensure that appraisals of staff practice consider, where reasonable and practical, the views of other professionals who have worked with the staff member over the year and children in the home’s care. (‘Guide to the Children’s

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Recommendations

Homes Regulations, including the quality standards’, page 61, paragraph 13.5)  The registered person should ensure that the recordings of key-work sessions are purposeful, meaningful and evaluative, so that they are helpful to the child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4) Inspection report for children's home: 2786088 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2786088 6

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Children’s home details

Registered provider: New Moon Residential Limited

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Children’s home details

Registered provider address: 67 Chorley Old Road, Bolton BL1 3AJ

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Inspector

Zillah Brooks, Social Care Inspector Inspection report for children's home: 2786088 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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