Children's Home run by All in one care Limited in Croydon

Inspection report for children’s home: 2547511 1 Registered provider: All in one care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a private provider to care for up to three children who have learning disabilities.

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Information about this children’s home

The home and the manager registered with Ofsted in February 2020.

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Information about this children’s home

There were two children living in the home at the time of this inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2547511 2

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Inspection date Inspection type Inspection judgement

29/05/2024 Full Good 31/05/2023 Full Good 28/02/2023 Full Requires improvement to be good 06/10/2021 Full Good Inspection report for children’s home: 2547511 3

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Overall experiences and progress of children and young people: good

Children make good progress in their well-being, health and education as staff and managers provide consistent support based on the children’s individual needs. This helps children improve from their starting points and develop skills needed for their futures. One child, initially living in the home for a short period, now lives there long term following the positive progress they have made.

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Overall experiences and progress of children and young people: good

Staff support and manage children’s moves into the home with care, even when these are unplanned or happen in an emergency. This helps children to settle and experience a sense of stability.

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Overall experiences and progress of children and young people: good

Staff work hard to build positive and trusting relationships with children. One child said that staff are ‘good and make me feel safe’. These relationships help children feel secure and develop a sense of belonging.

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Overall experiences and progress of children and young people: good

Staff promote children’s education effectively. Before living at the home, neither children were taking part in any formal learning. They now receive home tuition and are enrolled to start school in September. Staff and managers are working closely with those people important to the children, including their social workers, to plan transitions carefully and in supporting each child’s individual needs. This has helped children to re-engage with learning and make progress from their starting points.

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Overall experiences and progress of children and young people: good

Staff complete training focused on children’s individual learning needs and disabilities. This ensures they understand each child’s strengths and challenges, enabling staff to provide the right support to help children learn and develop. As a result, children receive care that meets their needs and promotes their progress.

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Overall experiences and progress of children and young people: good

Children’s activities focus on their hobbies and interests and help develop their independence skills. Staff support children in this area, with one child enjoying activities such as visits to local restaurants and the cinema. These experiences help children build confidence, learn social skills and become more independent in everyday situations.

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Overall experiences and progress of children and young people: good

Staff support children to spend regular time with people who are important to them, enabling them to maintain meaningful relationships. This helps children feel connected and supported, which promotes their emotional well-being.

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Overall experiences and progress of children and young people: good

The home is well decorated and shared living spaces are well maintained. However, staff do not consistently support children to keep their bedrooms clean and tidy, which limits opportunities for children to develop independence skills in preparation for adulthood. Inspection report for children’s home: 2547511 4

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How well children and young people are helped and protected: good

Risk assessments are detailed and reflect each child’s individual needs and vulnerabilities. They provide staff with clear actions to reduce risks and outline the responsibilities and roles of everyone supporting the children.

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How well children and young people are helped and protected: good

Staff have meaningful conversations with children about their needs and vulnerabilities. Records of these conversations include children’s views, providing an opportunity for their voice to be heard and for them to have input into their care.

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How well children and young people are helped and protected: good

Staff rarely use physical holds with children and only do so when necessary to protect children from immediate harm to themselves or others. Staff are confident in using alternative strategies to de-escalate situations and manage behaviour safely without the need for restraint.

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How well children and young people are helped and protected: good

Staff use a token system to recognise and celebrate children’s achievements. They also implement strategies to support boundaries, such as reducing time spent on gaming consoles.

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How well children and young people are helped and protected: good

The registered manager responds to allegations and complaints and ensures that outcomes are shared with children and staff. Learning from these events informs staff group supervisions, promoting continued development and strengthening safeguarding practice. However, Ofsted is not consistently notified of these events, which limits external oversight.

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How well children and young people are helped and protected: good

When children go missing from the home, staff follow the missing-from-home protocol and warmly welcome them back, checking in to ensure they feel safe and supported. However, staff do not routinely check children’s bedrooms when children are missing. This lack of professional curiosity limits the effectiveness of identifying risks and responding appropriately at the time.

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The effectiveness of leaders and managers: requires improvement to be good

The registered manager and responsible individual have a strong understanding of the home and children. The staff team is well established, with temporary staff rarely used, which provides children with continuity of care.

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The effectiveness of leaders and managers: requires improvement to be good

Staff feel well supported by management. Regular supervision sessions provide ongoing support and include reflective discussions covering children’s needs, staff development and overall well-being.

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The effectiveness of leaders and managers: requires improvement to be good

Leaders and managers have acted on previous recommendations, resulting in improved safer recruitment practices.

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The effectiveness of leaders and managers: requires improvement to be good

The previous requirement for staff to complete the necessary qualification within the required timescale has not been met. This delay is due to factors outside of the Inspection report for children’s home: 2547511 5 organisation’s control. Staff are now enrolled and actively completing their diplomas, with leaders and managers maintaining oversight. However, there is not yet a clear system in place to monitor staff progress effectively.

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The effectiveness of leaders and managers: requires improvement to be good

Leaders and managers have inconsistent systems to evaluate care and maintain oversight. This makes it difficult to track children’s progress and access records promptly. Consequently, it hinders the registered manager’s ability to thoroughly assess the quality of care provided to children.

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The effectiveness of leaders and managers: requires improvement to be good

Staff and managers regularly update children’s care plans to reflect children’s day-to-day needs and experiences. However, the registered manager has not requested up-to-date placement plans from children’s placing authorities. This limits the home’s ability to fully align its care and support with each child’s legal care plan and agreed arrangements. Inspection report for children’s home: 2547511 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm.

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi))

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Requirement Due date

In particular, staff should have the skills to identify and act on signs that a child may be at risk of harm, including risks related to exploitation. They should take effective action whenever there are serious concerns about a child’s welfare, such as checking the child’s room when they go missing. 29 August 2025

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

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Requirement Due date

the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or

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Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

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Requirement Due date

The relevant date is— 4 September 2025 Inspection report for children’s home: 2547511 7 in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home. (Regulation 32 (4)(a)(b) (5)(a))

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Requirement Due date

In particular, leaders and managers must ensure that all staff obtain the relevant level 3 qualification within timescale and have oversight of completion dates.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use of monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1) (2)(h))

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Requirement Due date

In particular, managers should have systems in place to routinely review children’s progress and include oversight about the quality of care. 4 September 2025.

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Recommendations

 The registered person should ensure that Ofsted is notified of significant events, including allegations against staff. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 63, paragraph 14.11)  The registered person should ensure that children are provided with a welcoming and homely domestic environment. This specifically relates to children’s bedrooms, and staff should undertake regular checks of these to ensure that children are safe, and staff should support children to clean and tidy their bedrooms. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)

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Information about this inspection

The inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well Inspection report for children’s home: 2547511 8 it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2547511 9

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Children’s home details

Registered provider: All in one care Limited

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Children’s home details

Registered provider address: 26 Thorney Lane South, Iver SL0 9AE

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Children’s home details

Registered manager: Shehnaz Hamid-Mahmood

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Inspector

Richard Wyper, Social Care Inspector Inspection report for children’s home: 2547511 10 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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