Children's Home run by All in one care Limited in Croydon

Inspection report for children’s home: 2547511 1 Registered provider: Allinonecare Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This privately owned home cares for up to three children who have learning disabilities.

p.1

Information about this children’s home

The home and the manager registered with Ofsted on 21 February 2020. The manager is suitably qualified.

p.1

Information about this children’s home

There were three children living in the home at the time of this inspection.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report for children’s home: 2547511 2

p.1

Inspection date Inspection type Inspection judgement

31/05/2023 Full Good 28/02/2023 Full Requires improvement to be good 06/10/2021 Full Good 24/05/2021 Full Inadequate Inspection report for children’s home: 2547511 3

p.2

Overall experiences and progress of children and young people: good

Children form close and trusting relationships with staff. Professionals praised staff for the good quality of care provided to the children. One professional commented, ‘staff are caring and supportive.’

p.3

Overall experiences and progress of children and young people: good

The home has a warm and welcoming feeling. Children’s artwork is displayed throughout the home. Children personalise their bedrooms. Being able to make choices and personalising the home builds on the children’s sense of identity.

p.3

Overall experiences and progress of children and young people: good

Staff understand each individual child’s needs. They recognise when they may be having difficulties and address them in key-work sessions. This is where children have the opportunity to express their views. Children know how to make a complaint, and action is taken to resolve them. Subsequently, children feel listened to.

p.3

Overall experiences and progress of children and young people: good

The home’s reward system effectively motivates children and encourages positive behaviour. It is tailored to each child’s needs to ensure that improvements are made and provides focused support for children. Children enjoy activities which are varied and fun. One child has an interest in playing the piano and staff purchased a keyboard to support the children to learn how to play.

p.3

Overall experiences and progress of children and young people: good

Leaders, managers and staff strive to help children to achieve academic success. Children who are not in school are supported to access tuition. Staff advocate for children and if there are barriers preventing children from accessing education, leaders and managers consult with the professional network promptly. This ensures that children have every opportunity to access and engage in education.

p.3

How well children and young people are helped and protected: good

Risks to children are identified and understood well by staff. Children’s placement plans are individual to each child. They give clear guidance to staff about how to keep children safe.

p.3

How well children and young people are helped and protected: good

Managers and staff understand children’s needs and triggers for their behaviour. They are proactive and think about new ways to support children to manage their feelings. This helps children to improve their behaviour and positively impacts on their well-being.

p.3

How well children and young people are helped and protected: good

If children go missing from the home, staff follow missing protocols. When children return, staff complete keywork sessions and explore the reasons why children go missing This enables staff to understand children’s behaviour and support them. There have been fewer missing from home episodes since the last inspection. Inspection report for children’s home: 2547511 4 Staff undertake training that meets the specific needs of individual children. In addition to mandatory, training staff complete training about attention deficit hyperactivity disorder, autism spectrum disorder and learning difficulties.

p.3

How well children and young people are helped and protected: good

Staff have a good understanding of safeguarding procedures. Including managing and reporting allegations against staff and the home’s whistle-blowing policy.

p.4

The effectiveness of leaders and managers: good

The leadership team is robust. The responsible individual knows the home well and the registered manager is experienced. There are also two deputy managers who support staff and children. Leaders and managers are committed to improving children’s lives, experiences, and progress.

p.4

The effectiveness of leaders and managers: good

Leaders and managers have a good understanding of the home’s strengths and areas for improvement. All of the requirements made at the previous inspection have been met.

p.4

The effectiveness of leaders and managers: good

Recruitment of permanent staff has improved and is more consistent. However, not all staff had provided a proof of address at the time of employment.

p.4

The effectiveness of leaders and managers: good

Staff say that they are well supported and that they feel valued. They find leaders and managers to be genuine and supportive. Staff say that they feel listened to and their ideas and suggestions are acted upon by leaders and managers. There is more structure and better staff communication. Since the last report, the team has been consistent and there has only been one member of staff that has left.

p.4

The effectiveness of leaders and managers: good

Leaders and managers have not consistently completed staff probation, supervision and appraisal. This prevents leaders and managers from having good oversight of staff practice and their development. Furthermore, some staff have not obtained the necessary qualification within the required timescales. Inspection report for children’s home: 2547511 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

p.5

Requirement Due date

the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or

p.5

Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

p.5

Requirement Due date

in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home. (Regulation 32 (4)(a)(b) (5)(a))

p.5

Requirement Due date

In particular, leaders and managers must ensure that all staff obtain the relevant level 3 qualification within timescale. 20 August 2024

p.5

Recommendation

 The registered person should ensure that there is a robust and consistent approach to the recruitment, supervision, and performance management of staff. This includes obtaining proof of address from staff, providing a thorough induction, clear probation procedure, regular supervision and annual appraisal. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.1)

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2547511 6

p.5

Children’s home details

Registered provider: Allinonecare Limited

p.6

Children’s home details

Registered provider address: 26 Thorney Lane South, Iver, Buckinghamshire SL0 9AE

p.6

Children’s home details

Registered manager: Shehnaz Hamid-Mahmood

p.6

Inspectors

Amanda Burrows, Social Care Inspector Jo Tarbie, Social Care Inspector Inspection report for children’s home: 2547511 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7