Children's Home run by All in one care Limited in Croydon

Inspection report for children’s home: 2547511 1 Registered provider: Allinonecare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children’s home cares for up to three children who may have learning disabilities.

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Information about this children’s home

The home and manager registered with Ofsted on 21 February 2020. The manager is suitably qualified.

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Information about this children’s home

There were two children living in the home at the time of this inspection

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 28 February 2023

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2547511 2

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Inspection date Inspection type Inspection judgement

28/02/2023 Full Requires improvement to be good 06/10/2021 Full Good 24/05/2021 Full Inadequate Inspection report for children’s home: 2547511 3

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Overall experiences and progress of children and young people: good

Children live in a welcoming home and say that they feel safe and can speak with staff if they have any worries. The trusted and positive relationships between staff and children are a strength at this home and contribute to the family environment that staff have created. A child who no longer lives at the home, but regularly visits, said, ’Staff genuinely care and help you understand what you can do.’

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Overall experiences and progress of children and young people: good

Children’s views are listened to and respected by staff. Children attend regular house meetings, where they freely share their wishes and views, and make plans with each other and staff. Regular discussions with children are held to celebrate their progress or talk about any worries they may have. Staff provide positive encouragement to the children through rewards and praise.

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Overall experiences and progress of children and young people: good

Children are supported to personalise their bedrooms and learn the necessary skills to care for themselves. Having choices and responsibilities builds on the children’s sense of identity and promotes their independence.

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Overall experiences and progress of children and young people: good

Children are encouraged to access alternative activities when they are not in school. Staff think creatively to provide bespoke activities that reflect children’s individual interests. Children enjoy attending to the herbs and plants in the home’s small greenhouse. These activities provide children with new opportunities to learn informally and pursue new interests.

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Overall experiences and progress of children and young people: good

For children not attending formal education, alternative arrangements such as home tutoring are in place. Staff are committed to supporting children to access formal education, with some good progress seen. One child is returning to school after a year’s gap. Staff are working in partnership with education professionals to support the child to take this important step.

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How well children and young people are helped and protected: good

Children say that they feel safe living at this home.

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How well children and young people are helped and protected: good

Children’s personalised behaviour management plans support staff to understand triggers for certain behaviours, and give them strategies to manage situations and prevent escalation.

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How well children and young people are helped and protected: good

Staff are alert to risks and work hard to address concerns with the children during focused discussions. Incidents are managed well and the use of physical intervention is rare. Children’s written risk assessments could be strengthened by making them more evaluative.

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How well children and young people are helped and protected: good

Staff undertake safeguarding training during their induction, as well as ongoing training that includes child sexual and criminal exploitation, and de-escalation Inspection report for children’s home: 2547511 4 techniques. As a result, a knowledgeable and skilled staff team is increasing children’s safety.

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How well children and young people are helped and protected: good

When children go missing from home, staff are proactive at keeping in touch with them. However, improvements can be made in how staff report information to the police when using the online reporting system. Furthermore, shortfalls in missing from home records make it difficult to determine if return home interviews are being undertaken as required. These interviews are important to helping staff to understand the reasons why children go missing from home.

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How well children and young people are helped and protected: good

While the home is in good general condition, some potential hazards were identified during the inspection. These included broken window restrictors in children’s bedrooms, which resulted in children’s friends entering the home through a bedroom window without staff knowing. Additionally, fire extinguishers are locked in the office, which could hinder staff’s ability to access them quickly if needed.

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The effectiveness of leaders and managers: good

The home is managed by an experienced registered manager. Since the last full inspection, the management of the home has been strengthened by the recruitment of two experienced deputy managers.

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The effectiveness of leaders and managers: good

Leaders and managers know the children well and are committed to improving children’s lives, experiences and progress. They ensure that staff understand their roles and responsibilities to enable them to provide a good standard of care and support to children.

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The effectiveness of leaders and managers: good

Although partnership working with placing authorities is good, the manager has not always been successful in obtaining updated health assessments and education plans from social workers.

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The effectiveness of leaders and managers: good

Staff feel well supported. Regular team meetings and supervision provide staff with opportunities to discuss children’s progress, reflect on their practice and identify training needs. Staff feel listened to and team working is a strength at this home.

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The effectiveness of leaders and managers: good

The managers’ auditing of records is still an area for further improvement. For example, the quality of children’s risk assessments remains inconsistent. The requirement raised at the last inspection to address this shortfall has been repeated. Inspection report for children’s home: 2547511 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirements Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirements Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirements Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirements Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(a)(i)(d))

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Requirements Due date

This specifically relates to ensuring that any potential hazards, such as broken window restrictors, are quickly addressed. 31 July 2023

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Requirements Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirements Due date

helps children aspire to fulfil their potential; and

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Requirements Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirements Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h)) 31 July 2023 Inspection report for children’s home: 2547511 6 This specifically relates to ensuring that all requirements raised at inspections are adequately met in a timely way.

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Requirements Due date

This requirement was raised at the last inspection and has been restated.

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Recommendation

 The registered person should ensure that when a child goes missing from home, return home interviews are consistently arranged by the placing authority. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.30)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2547511 7

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Children’s home details

Registered provider: Allinonecare Limited

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Children’s home details

Registered provider address: 26 Thorney Lane South, Iver, Buckinghamshire SL0 9AE

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Children’s home details

Registered manager: Shehnaz Hamid-Mahmood

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Inspectors

Amanda Burrows, Social Care Inspector Dorothy Thompstone, Social Care Inspector Inspection report for children’s home: 2547511 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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