Children's Home run by All in one care Limited in Croydon

Inspection report for children’s home: 2547511 1 Registered provider: Allinonecare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home provides care for up to three children with learning disabilities.

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Information about this children’s home

The home and manager registered with Ofsted on 21 February 2020.

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Information about this children’s home

There were two children living in the home at the time of this inspection. The inspector spoke to both children.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Overall judgement at last inspection: good

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requires improvement to be good

Enforcement action since last inspection: none Inspection report for children’s home: 2547511 2

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Inspection date Inspection type Inspection judgement

06/10/2021 Full Good 24/05/2021 Full Inadequate Inspection report for children’s home: 2547511 3

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improvement to be good

Staff know the children well and are proud of the progress that they make. Children are supported to form close and trusting relationships with staff. However, poor placement matching and pre-admission risk assessment have resulted in staff not being able to meet each child’s needs and keep them safe. Consequently, some children’s placements ended abruptly, and this had a negative impact on children’s experiences and stability.

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improvement to be good

Staff and managers strive to overcome barriers to children’s education, for example when children have spent a significant time out of school. Staff take action to ensure that all children are swiftly registered at a school or alternative provision when they move to the home. While children are waiting for school placements, staff facilitate home tuition and provide opportunities for learning at home.

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improvement to be good

The manager and staff work hard and swiftly to help children resolve any relationship difficulties that emerge between them.

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improvement to be good

Staff understand that it is important for children to maintain relationships with the people who are special to them. Parents and friends are warmly welcomed into the home, and staff support and arrange for children to spend quality time with their family when it is safe for them to do so.

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improvement to be good

Children are supported to live healthy lifestyles. Staff ensure that children attend health appointments and take their medication as prescribed. When additional support is needed to promote children’s health, staff ensure that there is a good multi-agency approach and make referrals to relevant services, such as child and adolescent mental health services.

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improvement to be good

Children are provided with opportunities to participate in a range of activities in the home and the community. Staff capture these moments through taking photos and recording them in the children’s memory books, which are kept as a record of the children’s life story.

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improvement to be good

Safeguarding practice needs to be strengthened. Children’s risk assessments do not include all known risks or provide staff with clear and effective strategies for managing risk. Furthermore, measures that have been agreed are not consistently carried out and there are no timescales when they will be reviewed. This compromises staff’s ability to safeguard children and weakens their ability to provide a consistent approach to managing risk Inspection report for children’s home: 2547511 4 Staff do not consider all potential risks in the home. For example, they did not ensure that two friends of a child living at the home left at the end of the day. Their overnight stay was not risk assessed or authorised.

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improvement to be good

When children go missing from home, staff try to maintain contact with them and work with other agencies and families to establish if the children are safe. However, missing-from-home records do not demonstrate that debriefs with children take place and that return home interviews are requested. Furthermore, the records could be improved by including effective management oversight to identify any gaps in staff’s knowledge, skills and reflection on what worked well to reduce the risks to children.

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improvement to be good

Safer recruitment practices are not consistently robust. Discrepancies in employment histories and references, and gaps in employment are not always explored.

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improvement to be good

The system of recording room searches is unclear and lacks management oversight. Records do not include the child’s views or management oversight.

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improvement to be good

Staff have a good understanding of the procedures for managing and reporting allegations against staff and the home’s whistle-blowing policy.

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good

The home is managed by an experienced and qualified registered manager who is supported by the responsible individual and senior staff members. Recruitment is ongoing for the deputy manager.

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good

Management oversight has failed to identify and address shortfalls in the home’s records. This includes children’s care plans, which do not comprehensively identify their needs and targets. Furthermore, management oversight of significant incidents is not always evident.

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good

Staff say that they feel supported by the manager. Staff benefit from induction, regular supervision and training relevant to the needs of the children in their care. Staff feel valued and are offered opportunities to progress to more senior roles in the home.

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good

Leaders and managers work in partnership with other agencies and families to meet the needs of the children. Feedback from external professionals on the leadership of the home is positive. However, some professionals said that they would like more detailed communication from the staff team. Inspection report for children’s home: 2547511 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(ii)(v)(vi)(vii)(b))

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Requirement Due date

In particular, risk assessments and behaviour management plans should demonstrate that staff identify, review and explore risks and their impact on the child. Furthermore, risk assessments and behaviour management plans should provide staff with clear strategies to manage risk, such as when children’s friends refuse to leave the home. 31 March 2023 Inspection report for children’s home: 2547511 6 The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h))

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Requirement Due date

In particular, this refers to the registered person’s monitoring and auditing of records. 28 April 2023

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(a)(b) (2)(a))

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Requirement Due date

In particular, the registered person should ensure that they thoroughly assess if staff can meet children’s needs before they move into the home. These assessments should also consider the needs of the children already living there. 28 April 2023

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or 28 April 2023 Inspection report for children’s home: 2547511 7 if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a) (3)(d))

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2547511 8

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Children’s home details

Registered provider: Allinonecare Limited

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Children’s home details

Registered provider address: 26 Thorney Lane South, Iver, Buckinghamshire SL0 9AE

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Children’s home details

Registered manager: Shehnaz Hamid-Mahmood

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Inspectors

Aneta Wasilewska, Social Care Inspector Amanda Burrows, Social Care Inspector Inspection report for children’s home: 2547511 9 inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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