Children's Home run by All in one care Limited in Croydon

Inspection report children’s home: 2547511 1 Registered provider: Allinonecare Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This is a privately run children’s home. The home provides care for up to one child with learning disabilities.

p.1

Information about this children’s home

The children’s home registered with Ofsted in February 2020. The registered manager also registered in February 2020.

p.1

Information about this children’s home

Due to COVID-19 (coronavirus), at the request of the Secretary of State, we suspended all routine inspections of social care providers on 17 March 2020.

p.1

Information about this children’s home

We last visited this setting on 22 July 2021 to carry out a monitoring visit. The report is published on the Ofsted website.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: inadequate

p.1

Enforcement action since last inspection:

Inspection report children’s home: 2547511 2 The setting was suspended from operating on 28 May 2021. A cancellation notice was issued on 11 June 2021 to cancel the setting’s registration. At the monitoring visit on 22 July 2021 the suspension and cancellation of the setting was lifted. Inspection report children’s home: 2547511 3

p.2

Inspection date Inspection type Inspection judgement

24/05/2021 Full Inadequate Inspection report children’s home: 2547511 4

p.3

Overall experiences and progress of children and young people: good

The only child living at the home is happy and well supported. Staff have formed close and trusting relationships with him. Professionals spoken to during the inspection consistently praised staff for the stability and good quality of care provided to the child. One professional commented, ‘The home provides a safe, secure and calming environment for the child.’

p.4

Overall experiences and progress of children and young people: good

Staff understand the child’s needs well. They support him to develop independent life skills according to his individual needs. He has been learning how to clean and tidy his bedroom, do laundry and cook his preferred meals.

p.4

Overall experiences and progress of children and young people: good

Staff support the child to make progress in his education. The child has aspirations and goals. He took ownership to register himself on a college course and has made a successful start on this course. Staff help him to achieve his goals and work closely with professionals to progress his education.

p.4

Overall experiences and progress of children and young people: good

The staff team is diverse. This ensures that the child’s identity and cultural needs are met. Black History Month is celebrated in the home.

p.4

Overall experiences and progress of children and young people: good

Staff involve the child in the running of the home. He brings ideas to house meetings and he takes ownership of arranging his routine and activities.

p.4

Overall experiences and progress of children and young people: good

The home’s reward system is used effectively to motivate and encourage the child to improve his behaviour. However, this is not recorded in the behaviour support plan. Leaders and managers acknowledged this shortfall and have a plan in place to improve recording.

p.4

Overall experiences and progress of children and young people: good

Key-work sessions have clear aims, outcomes and actions and they are effective. However, the impact of these sessions is not always recorded in the key-work session records. Leaders and managers accept that the quality of recording is an area for improvement.

p.4

Overall experiences and progress of children and young people: good

Electronic case records evidence the progress achieved by the child. However, case records lack up-to-date documents such as the local authority care plan and looked after children’s review record. Potentially, this could have an impact on staff’s ability to care for the child effectively.

p.4

Overall experiences and progress of children and young people: good

Leaders and managers ensure that they provide a warm and welcoming home environment. The home is clean, comfortable, spacious and bright and is decorated to a good standard. Inspection report children’s home: 2547511 5

p.4

How well children and young people are helped and protected: good

The child lives in a safe home environment, and safeguarding practice at the home is strong. Staff have completed safeguarding training and know how to respond to safeguarding concerns.

p.5

How well children and young people are helped and protected: good

Careful consideration is given to the child’s needs. Leaders and managers ensure that staff immediately complete training in known risk factors such as possible gang affiliation and criminal exploitation. This ensures that staff can confidently support the child.

p.5

How well children and young people are helped and protected: good

The child’s risk management plan captures all of the known risks. Staff identify, manage and reduce risk for the child. Professionals told the inspector that staff take appropriate action and respond effectively to manage and reduce the risk relating to the child going missing from care. Key-work sessions address missing-from-care incidents and involve keep safe work with the child. Room searches are carried out and recorded appropriately. Staff work closely with the police and youth offending services to ensure that the child receives the required support and intervention.

p.5

How well children and young people are helped and protected: good

Safer recruitment and employment practices ensure that staff are suitably vetted. This prevents unsuitable people from working at the home and helps to ensure the safety of the child.

p.5

The effectiveness of leaders and managers: good

The responsible individual and the registered manager are present and readily available to support the child and staff. There is a permanent deputy manager who focuses on induction, training, supervision and the development of staff.

p.5

The effectiveness of leaders and managers: good

There is comprehensive induction and training in place for staff. Staff have undertaken specialist training in relation to attention deficit hyperactivity disorder (ADHD), autism spectrum disorder, learning difficulties, and gang and knife awareness. The staff induction programme includes staff feedback, which helps leaders and managers to reflect and improve.

p.5

The effectiveness of leaders and managers: good

Leaders and managers have a good understanding of the home’s strengths and areas for improvement. They have a comprehensive improvement and action plan in place that demonstrates how they addressed the requirements made at the last inspection. All of the requirements made at the previous inspection have been addressed except one. The requirement relating to the registered manager’s six- monthly quality assurance report is repeated at this inspection.

p.5

The effectiveness of leaders and managers: good

To maximise the opportunities for independent scrutiny and challenge, the responsible individual has appointed a new independent visitor. This independent visitor challenges practice when required and makes relevant recommendations for improvement. Leaders and managers address the recommendations in a timely way. Inspection report children’s home: 2547511 6 Recruitment of permanent staff brings more consistency and stability for the home. Staff morale is good. Staff are well supported and are encouraged to take responsibility for different areas in the home. Staff told the inspector that they feel valued. They find leaders and managers to be genuine and supportive. They feel confident that they have a workforce development plan in place which feeds into their appraisals. Inspection report children’s home: 2547511 7

p.5

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.7

Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every six months.

p.7

Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

p.7

Requirement Due date

the quality of care provided for children;

p.7

Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

p.7

Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

p.7

Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”).

p.7

Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and

p.7

Requirement Due date

make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

p.7

Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(a)(b)(c) (3) (4)(a)(b) (5)) 4 November 2021 Inspection report children’s home: 2547511 8 This requirement was made at the last inspection and is restated.

p.7

Recommendations

 The registered person should ensure that any placing authority is challenged to provide a complete and current relevant plan for each child. In particular, the home should ensure that case files contain up-to-date care plans and minutes of review meetings from the placing authority. This will inform care planning for the children concerned. (‘Guide to the children’s homes regulations including the quality standards’, page 56, paragraph 11.5)  The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Information about the child must always be recorded in a way that will be helpful to the child. This specifically relates to recording the impact of key-work sessions and capturing the reward system in behaviour support plans. (‘Guide to the children’s homes regulations including the quality

p.8

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: 2547511 9

p.8

Children’s home details

Registered provider: Allinonecare Limited

p.9

Children’s home details

Registered provider address: 26 Thorney Lane South, Iver, Buckinghamshire SL0 9AE

p.9

Children’s home details

Registered manager: Shehnaz Hamid-Mahmood

p.9

Inspector

Gulcin Ardic, Social Care Inspector Inspection report children’s home: 2547511 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.9

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.10

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.10

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.10