Children's Home run by Safe Haven Adolescent Care Group Limited in Nottinghamshire

Inspection report for children’s home: 2739443 1 Registered provider: Safe Haven Adolescent Care Group Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is owned and managed by a private company. It offers care for up to two children who experience social and emotional difficulties.

p.1

Information about this children’s home

There has been no registered manager since November 2024. A manager has applied to register with Ofsted.

p.1

Information about this children’s home

At the time of the inspection, one child was living in the home.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

p.1

requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

p.1

requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

p.1

requires improvement to be good

Date of last inspection: 29 November 2023

p.1

requires improvement to be good

Overall judgement at last inspection: good

p.1

requires improvement to be good

Enforcement action since last inspection: none Inspection report for children’s home: 2739443 2

p.1

Inspection date Inspection type Inspection judgement

29/11/2023 Full Good Inspection report for children’s home: 2739443 3

p.2

improvement to be good

The child living at the home contributed to the inspection. Two children have moved out of the home since the last inspection.

p.3

improvement to be good

Children’s overall experiences and progress have varied since the last inspection. They are cared for by staff in accordance with the home’s chosen model of care. Children say they feel happy and safe living in the home.

p.3

improvement to be good

Staff help children build positive relationships with them. This has encouraged children to express their views and engage in direct support. However, plans for one child were unclear, which made the child feel unheard and frustrated and resulted in several incidents in the home.

p.3

improvement to be good

Staff support children in maintaining contact with their family and the people who are important to them. The current manager and staff have worked hard to promote and develop a child’s family relationships. This has led to the child having positive, quality time with their family. Staff have developed positive working relationships with children’s parents. One parent described feeling ‘respected’ and ‘valued’ by the manager and staff.

p.3

improvement to be good

Staff support children’s health needs by encouraging and assisting them to attend health appointments. Staff recognise the importance of children accessing specialised services, such as therapy, and they will work with any support plans identified.

p.3

improvement to be good

Children are supported in accessing education. One child is making positive progress in school. When children have not been in education previously, there has been little educational focus in their day-to-day routines.

p.3

improvement to be good

The quality of children’s risk assessments and plans has varied since the last inspection. Some children's support plans have lacked information, which has affected the quality of the safety measures in place. The quality of these plans has improved under the new manager’s oversight. Plans are now clear, easy to understand, and accurately reflect children’s risks and support needs.

p.3

improvement to be good

The previous management did not adequately consider the suitability of certain children living together. The manager’s decision-making meant children living together were at risk of harm from one another. For one child, this negatively impacted their mental health. Inspection report for children’s home: 2739443 4 Staff use physical intervention appropriately and proportionately. However, this approach has not always been effective in de-escalating incidents. Staff record incidents of physical intervention; however, management oversight is not always recorded. Due to the lack of management oversight, some records of physical intervention do not include accurate information. This is also the case for incident reports.

p.3

improvement to be good

Staff carry out room searches when there are concerns about the safety of a child’s bedroom. However, room search practice is not in line with internal procedures, and staff have not accurately recorded information.

p.4

improvement to be good

The current manager has carried out a comprehensive audit of significant incidents and has identified shortfalls and areas for practice improvement. The manager has created and implemented new processes to reduce future risks and promote positive, safe practice.

p.4

improvement to be good

The manager has also reviewed and implemented improved medication procedures, which means there has been an improvement in this area of practice.

p.4

improvement to be good

The manager has developed a successful step-down plan focusing on a child’s supervision levels. The child was consulted throughout the process and is now positively managing unsupervised time in the community, which is providing them with positive social opportunities.

p.4

The effectiveness of leaders and managers: requires improvement to be good

There has been no registered manager at the home for a significant period. While the provider has made efforts to recruit, this gap has led to poor leadership and management of the home.

p.4

The effectiveness of leaders and managers: requires improvement to be good

The oversight of the home from managers has been inconsistent. Managers have not recorded their oversight well, and some documentation is missing or inaccurate. One staff member reported not having a debrief following an incident, despite there being a written record of it.

p.4

The effectiveness of leaders and managers: requires improvement to be good

The current manager shows good leadership and management and can lead by example. She is aspirational for children and staff. Staff say that the current manager provides strong support and that the quality of supervision has improved.

p.4

The effectiveness of leaders and managers: requires improvement to be good

The current manager has reviewed policies, procedures and documents and implemented improved ways of working. Staff say that this has been positive and feel the changes better support the care they provide to children.

p.4

The effectiveness of leaders and managers: requires improvement to be good

Leaders and managers acknowledge the identified shortfalls and are working hard to address them. Inspection report for children’s home: 2739443 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.5

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.5

Requirement Due date

help each child to understand how to keep safe;

p.5

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.5

Requirement Due date

manage relationships between children to prevent them from harming each other;

p.5

Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

p.5

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

p.5

Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

p.5

Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

p.5

Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(b)(e)) 9 May 2025 Inspection report for children’s home: 2739443 6 The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.5

Requirement Due date

helps children aspire to fulfil their potential; and

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.6

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

p.6

Requirement Due date

ensure that staff work as a team where appropriate;

p.6

Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

p.6

Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

p.6

Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

p.6

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(d)(e)(f)(h)) 9 May 2025

p.6

Requirement Due date

The care planning standard is that children—

p.6

Requirement Due date

receive effectively planned care in or through the children’s home; and

p.6

Requirement Due date

have a positive experience of arriving at or moving on from the home.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.6

Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. 9 May 2025 Inspection report for children’s home: 2739443 7 (Regulation 14 (1)(a)(b) (2)(a))

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2739443 8

p.7

Children’s home details

Registered provider: Safe Haven Adolescent Care Group Limited

p.8

Children’s home details

Registered provider address: 2 Whiting Street, Sheffield S8 9QR

p.8

Inspector

Chloe Harvey, Social Care Inspector Inspection report for children’s home: 2739443 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9