Children's home run by Procure Care Providers Limited

Inspection report for children’s home: 2650952 1 Registered provider: Procure Care Providers Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned and registered to provide care for up to three children with learning disabilities. There are currently two children and one young person living at the home. All of them were seen and spoken with during the inspection.

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Information about this children’s home

The home is led by an experienced manager, who is registered with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 6 December 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2650952 2

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Inspection date Inspection type Inspection judgement

06/12/2023 Full Good 02/08/2022 Full Good Inspection report for children’s home: 2650952 3

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Overall experiences and progress of children and young people: good

Children living in the home are supported and accepted to explore who they are and celebrate their individuality. Children build trusting relationships with staff, and one child has gone from being very withdrawn to starting to give and accept affection. Children have structure and routine planned into their week and are consulted around all areas of their life. Staff value children’s views and an advocate visits the home regularly.

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Overall experiences and progress of children and young people: good

Staff in the home are nurturing and work with empathy and curiosity. This is noted by professionals to the home. Children respond with warmth. Children are celebrated and care is taken to make their experiences in the home positive. Recently, staff have helped children to celebrate special birthdays, anniversaries in the home and to go on holidays. Christmas celebrations are sensitive and enriching for children at a time of year that can bring up difficult emotions for them.

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Overall experiences and progress of children and young people: good

Most children are making progress in their education, and when barriers come up staff work with children and support them to progress. The manager supported one child with relationship difficulties with tutors and helped them to resolve these. One child is not in school at present and staff structure the child’s day with meaningful opportunities to learn. Staff challenge and make suggestions to other professionals and understand the child’s needs in education very well.

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Overall experiences and progress of children and young people: good

Children are supported to attend health appointments, where their health is monitored and discussed. Staff have regular discussions with children about their health conditions. The manager keeps medication under review and helps children understand why they take their medication.

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Overall experiences and progress of children and young people: good

Children are prepared for their futures and are involved and supported to influence all decisions. Children are helped to develop the practical skills they need to prepare for adult life. Children value this support from the manager and staff. Staff provide good emotional support to children during difficult transitions.

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How well children and young people are helped and protected: good

Children say that they feel safe in the home. One child can express that they feel safe. Others who may struggle to express this concept are noted to be safely cared for by professionals and families. For one young person, changes in their responses to staff indicate feelings of safety and trust, even if these are currently small steps.

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How well children and young people are helped and protected: good

Children are supported to understand and manage their own emotions, so it is rare for staff to physically intervene with children. Some staff are new to the role, but are committed to giving the children positive experiences and use reflection to plan carefully and thoughtfully to help children avoid crisis. Staff use many other skills to avoid holding children. Inspection report for children’s home: 2650952 4 The manager recognises that many staff are new and invests in reflective supervision with them and plans rotas to always offer management support. Staff are supported by the manager and are growing in confidence in their roles.

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How well children and young people are helped and protected: good

The manager is quick to act where there are safety concerns for children and shares information with appropriate parties. She acts to keep children safe while situations are explored and keeps all professionals updated regarding this. She ensures that staff understand their responsibilities about safeguarding.

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How well children and young people are helped and protected: good

Children’s plans are individualised and contain a wealth of information. They demonstrate how well the manager understands the needs of the children. At times, there is so much information that it can leave room for discrepancies. For one child, records contained conflicting information about a medication despite regular review. This had not led to an incident or affected the child’s care.

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How well children and young people are helped and protected: good

Children do not go missing from care, but protocols are in place in case this were to happen. One child has run off, but staff have kept them in sight. The risk assessment of the area does not identify specific risk areas for children who may go missing and there is no consultation with important partners captured when it is reviewed.

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The effectiveness of leaders and managers: good

The manager has a clear vision for a home where children feel safe and loved and can recover from past trauma and express themselves. She knows the children exceptionally well and models the love and care to staff. She works tirelessly to help children have positive outcomes.

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The effectiveness of leaders and managers: good

The manager knows the strengths of each child and the unique challenges they face. She helps them to develop by changing her own practice and encouraging the team to do this too. She challenges other professionals and works alongside them to find solutions when other services are not meeting the children’s needs.

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The effectiveness of leaders and managers: good

Staff are supported through supervision and appraisals and are growing in their roles. They are a very new team and are developing skills and knowledge under the watchful eye of the manager. Staff receive training that helps support this. A recent example of a learning experience for the team was visiting an autism bus to help staff understand how children experience the world differently.

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The effectiveness of leaders and managers: good

The manager communicates effectively with all professionals and has challenged one child’s education placement weekly. She seeks the support of other professionals to help her get the best outcome for the child. She is persistent and continues to pursue this for the child. Inspection report for children’s home: 2650952 5 The home achieves the aims and objectives that it sets out to do. Children are supported sensitively to learn about tolerance and diversity through reflection and key-working sessions. The children’s views are listened to and taken seriously by managers. Inspection report for children’s home: 2650952 6

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Recommendations

 The registered person should ensure that staff can continually and actively assess the risks to each child and the arrangements in place to keep them safe. Records should be updated when medications are no longer needed. This should be recorded clearly on all documents used in the child’s records. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 42, paragraph 9.5)  The registered person should review the appropriateness and suitability of the location and premises of the home at least once a year. The review should include the identification of any risks for new children placed in the home and be completed in consultation with relevant partners locally. Providers should refer to the non-statutory advice about the location assessment process: Children’s homes regulation amendments 2014: Advice for children’s homes providers on new duties under regulations that came into effect in January and April 2014. (‘Guide to the Children’s

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Recommendations

Homes Regulations, including the quality standards,’ page 64, paragraph 15.1)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2650952 7

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Children’s home details

Registered provider: Procure Care Providers Limited

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Children’s home details

Registered provider address: 12 Blackstone Walk, Nottingham NG2 2HQ

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Children’s home details

Registered manager: Panagiota Stergiopoulou

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Inspector

Carol Jagger, Social Care Inspector Inspection report for children’s home: 2650952 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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