Children's home run by Procure Care Providers Limited

Inspection report children's home: 2650952 1 Registered provider: Procure Care Providers Limited Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home is privately owned and registered to provide care for up to three children with learning disabilities. There are currently two children living at the home.

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Information about this children's home

The home is led by an experienced manager, who is registered with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children's home: 2650952 2

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Inspection date Inspection type Inspection judgement

02/08/2022 Full Good Inspection report children's home: 2650952 3

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Overall experiences and progress of children and young people: good

Children live in a home that is kept to a good standard. The home is inviting and feels like a family home. Children's bedrooms are personalised and well cared for. Children have been able to contribute to the decoration within the home and enjoy their surroundings. This has helped the children to feel settled.

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Overall experiences and progress of children and young people: good

Children are engaged in education. Staff have recently supported one child to begin a college course and engaged with college staff to ensure the child is engaged in the learning and the course. Staff have been proactive to ensure that college staff understand the needs of the child, and this has meant they have experienced a smooth transition to this new setting.

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Overall experiences and progress of children and young people: good

The views of children are valued by staff. The staff are proactive to ensure that the views of the children are captured and that they feel able to influence the care they receive. Children engage well with key work sessions with staff. These take place regularly. These key working sessions take place in both a planned way and when an opportunity presents itself to help children explore their feelings. As a result children shared that they felt understood by staff and could identify staff members they could go to with their worries.

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Overall experiences and progress of children and young people: good

The children’s care plans are thorough, clear, and accessible. They are well-informed by the preferred care model used by staff and have a focus on responding to children in a playful and empathetic way. One child has complex health needs, clear documentation and training means that staff feel confident to respond to her needs decisively. Plans describe both the needs of children and contain information about children’s likes and dislikes. This ensures consistency of care from staff that offers reassurance to children.

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Overall experiences and progress of children and young people: good

The manager and staff advocate for children very well. They have developed good working relationships with involved professionals and communicate effectively. Children are supported to maintain relationships with their families and see them regularly. One parent said, 'She [the child] is thriving there; I am really looking forward to Christmas whereas I used to dread it.'

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How well children and young people are helped and protected: good

Staff understand children’s behaviours very well. The children’s individual risk assessments and behaviour support plans are thorough and offer staff advice about how to respond to children. However, they are not always fully reflective of the current situation at the home or changes in the relationships between children and how positive relationships are encouraged and nurtured.

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How well children and young people are helped and protected: good

Children’s behaviour is good and they individual behaviour support plans for children retain a focus on a graduated response to risk and staff being alongside children to Inspection report children's home: 2650952 4 de-escalate situations. Consequently, children do not often present with risk-taking behaviours and are rarely held by staff.

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How well children and young people are helped and protected: good

Allegations against staff were occurring regularly when a child was previously living at the home. Investigations into these were comprehensive and correct actions were consistently taken to escalate concerns to the local authority. Good management oversight ensured that the child’s safety was prioritised, and their voice heard. Staff were sensitive to understand these allegations in the wider context of the child’s emotional health needs and staff worked together to stabilise the placement.

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How well children and young people are helped and protected: good

Children have complex health needs and take regular medication. There are efficient systems in place to store and record medications administered. Staff understand well the children’s health conditions and the reasons why medication is required. There has been one medication error. A meticulous investigation was undertaken by the manager to understand how this had occurred and implement changes to ensure this doesn’t happen again.

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How well children and young people are helped and protected: good

The manager prioritises safer recruitment of new staff. All new staff have thorough vetting and references completed before working at the home. This ensures children are protected and prevents unsuitable adults from working in the home.

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The effectiveness of leaders and managers: good

The manager is very committed and she understands the needs of the children well and cares about them deeply. She is ambitious for the children and the care they receive. She has clear plans about how she would like to achieve further improvements. This has created an adaptive care culture amongst staff that responds to what children require to progress.

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The effectiveness of leaders and managers: good

Staff very much enjoy working at the home. New staff receive a comprehensive induction which enables them to feel confident to meet the children’s needs. Staff feel well supported by the manager. They receive regular supervision which considers both the aspects of their work but also their wellbeing. They feel that their ideas are listened to and that there is open discussion within team meetings. As a result staff morale and retention is good.

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The effectiveness of leaders and managers: good

The manager understands the importance of insightful and reflective auditing of the home. Management oversight on documents is excellent. It is reflective and insightful and sets out clear actions to take following incidents. The manager offers thoughtful contributions to statutory reviews from the local authority and works alongside professionals to plan for children.

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The effectiveness of leaders and managers: good

The home is visited regularly by an independent visitor. Their reports are provided to Ofsted but do not always include required consultation with children, families, or professionals. The needed oversight of the care provided to children at the home requires some improvement to become stronger in this area. Inspection report children's home: 2650952 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that an independent person visits the children's home at least once each month.

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Requirement Due date

When the independent person is carrying out a visit, the registered person must help the independent person—

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Requirement Due date

if they consent, to interview in private such of the children, their parents, relatives and persons working at the home as the independent person requires;

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Requirement Due date

to inspect the premises of the home and such of the home's records (except for a child's case records, unless the child and the child's placing authority consent) as the independent person requires.

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Requirement Due date

The independent person must produce a report about a visit ("the independent person's report") which sets out, in particular, the independent person's opinion as to whether—

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Requirement Due date

(a)children are effectively safeguarded; and (b)the conduct of the home promotes children's well-being.

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Requirement Due date

This specifically refers to ensuring the independent visitor's reports include consultation with children and stakeholders. 22 January 2024

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Recommendations

 Staff should continually and actively assess the risks to each child and the arrangements in place to protect them. Where there are safeguarding concerns for a child, their placement plan, agreed between the home and their placing authority, must include details of the steps the home will take to manage any Inspection report children's home: 2650952 6 assessed risks on a day to day basis. ('Guide to the children's homes regulations including the quality standards,' page 42, paragraph 9.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the 'Social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. Inspection report children's home: 2650952 7

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Children's home details

Registered provider: Procure Care Providers Limited

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Children's home details

Registered provider address: 25 Manor House Close, Nottingham NG11 7BR

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Children's home details

Registered manager: Panagiota Stergiopoulou

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Inspector

Louise Copping, Social Care Inspector Inspection report children's home: 2650952 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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