Children's Home run by Jigsaw Therapeutic Care Limited in Nottinghamshire

Inspection report for children’s home: 2490994 1 Registered provider: Jigsaw Therapeutic Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private provider and offers care for up to three children.

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Information about this children’s home

Two children were living at the home at the time of the inspection.

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Information about this children’s home

The registered manager post is vacant. There has been no manager in post since 21 June 2024.

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Overall experiences and progress of

children and children, taking into account

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good

How well children and children are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 6 February 2024

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2490994 2

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Inspection date Inspection type Inspection judgement

06/02/2024 Full Good 23/01/2023 Full Good 31/01/2022 Full Good 05/03/2020 Interim Declined in effectiveness Inspection report for children’s home: 2490994 3

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Overall experiences and progress of children and children: good

The home is decorated and furnished to a good standard. Children’s bedrooms are suitably furnished and decorated to meet their individual tastes.

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Overall experiences and progress of children and children: good

Children like living in the home and the staff caring for them. They identified those they have particularly strong bonds with and can talk to. Children can ask staff for the support they need to keep them safe and promote their emotional and physical health.

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Overall experiences and progress of children and children: good

Children are encouraged and supported by staff to explore and understand their identity. Staff actively support children to maintain their links with their families and friends.

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Overall experiences and progress of children and children: good

The staff team is diverse and reflects the racial and cultural identity of the children. The care and support provided promote their racial and cultural needs; therefore, children’s self-esteem and self-expression are improving.

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Overall experiences and progress of children and children: good

Good arrangements are in place to ensure children can access education that meets their needs. The responsible individual is a strong advocate and works proactively with key agencies. As a result, both children are engaging with their education and have aspirations for their future careers.

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Overall experiences and progress of children and children: good

Staff support children to access relevant and specialist health services. There has been significant progress in both children’s health since living in the home. For example, they have gained weight healthily and have engaged in discussions about sexual health. Children are confident in talking to the adults about their health and emotional well- being.

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Overall experiences and progress of children and children: good

Children are provided with a range of activities, such as bowling and go-karting. They are supported to pursue their individual interests and are offered opportunities to try new activities, such as going to a virtual reality event. Their achievements are acknowledged and celebrated.

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How well children and children are helped and protected: good

Children know how to make a complaint and are supported to access their key professionals if they want to talk to them. Arrangements are in place for children to access an advocate. There is an accessible children’s guide; however, this needs to include the details of the Children’s Commissioner.

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How well children and children are helped and protected: good

Robust risk assessments are in place for children. They are regularly reviewed in conjunction with key safeguarding professionals. Staff attend multi-agency meetings due to children’s levels of risk and vulnerabilities. Inspection report for children’s home: 2490994 4 While the responsible individual ensures all significant events are notified to the regulator appropriately, they are not always completed within the required timescales. This limits Ofsted’s ability to oversee safeguarding concerns.

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How well children and children are helped and protected: good

The responsible individual ensures that staff are provided with bespoke training that meets children’s needs. For example, staff have received training in child criminal exploitation, county lines and knife crime prevention. This training has made staff more confident in their ability to safeguard the children. Staff use such resources to help the children to understand their risk-taking behaviours and vulnerabilities.

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How well children and children are helped and protected: good

Children are confident in talking to the adults about personal matters. They engage in discussions about their experiences when they have been missing from the home.

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How well children and children are helped and protected: good

Staff have formed positive working relationships with professionals. The staff team has been proactive in working in partnership with other professionals and family members to keep children safe. This has been particularly apparent when staff have been working with professionals to find children who have been missing from the home for extended periods of time.

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How well children and children are helped and protected: good

Good systems are in place to ensure the safe recruitment of staff and that there are regular reviews of their continued suitability to care for children.

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How well children and children are helped and protected: good

Overall, parents are happy with the care and support provided for their children. They also report good communication from staff. In the absence of a manager, the responsible individual has made efforts to build good relationships with family members.

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The effectiveness of leaders and managers: good

Although the responsible individual is working hard to recruit for the vacant manager post, this has not been effective. As an interim measure, the responsible individual has been providing effective management support and is leading the home. A manager was appointed; however, this did not come to fruition. The responsible individual has been successful in maintaining the experienced team of staff who provide continuity for the children.

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The effectiveness of leaders and managers: good

The responsible individual is a strong advocate for the children. She works to promote a culture of high expectations and aspirations for the staff team.

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The effectiveness of leaders and managers: good

Good arrangements are in place for staff to have regular one-to-one supervision and appraisals. Team meetings are held regularly, are well managed and are used to provide opportunities for reflection and learning from practice. The responsible individual uses quizzes to support staff’s knowledge of key information.

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The effectiveness of leaders and managers: good

Staff enjoy working at the home and caring for the children. They feel listened to and are able to contribute to decisions made about children’s care. Team morale is good, and there is effective joint working in place, which benefits the children. Inspection report for children’s home: 2490994 5 The responsible individual has ensured that effective monitoring and review systems are in place to ensure the home is well maintained and a safe place for the children to live. Inspection report for children’s home: 2490994 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

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Requirement Due date

there is no registered manager in respect of the home; and

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Requirement Due date

is not, or does not intend to be, in day-to-day charge of the home.

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Requirement Due date

If the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of—

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Requirement Due date

the name of the person so appointed; and

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Requirement Due date

the date on which the appointment takes effect. (Regulation 27 (1)(a)(b)(i)(ii)(iii) (2)(a)(b))

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Requirement Due date

This specifically relates to the vacant manager post. 1 April 2025

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there; 1 April 2025 Inspection report for children’s home: 2490994 7 a child protection enquiry involving a child—

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e))

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Requirement Due date

This particularly refers to an incident that the registered manager agreed should have been sent as a notification.

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Requirement Due date

This specifically relates to notification of serious incidents being submitted within the required timescales.

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Recommendation

 The registered person should ensure that the children’s guide helps children understand how to contact the Office of the Children’s Commissioner. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 24, paragraph 4.22)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and children, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2490994 8

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Children’s home details

Registered provider: Jigsaw Therapeutic Care Limited

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Children’s home details

Registered provider address: 550 Valley Road, Nottingham, NG5 1JJ

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Inspector

Angela Duffus-Palmer, Social Care Inspector Inspection report for children’s home: 2490994 9 regulates and inspects to achieve excellence in the care of children and children, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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