Children's Home run by Jigsaw Therapeutic Care Limited in Nottinghamshire

Inspection report for children’s home: 2490994 1 Registered provider: Jigsaw Therapeutic Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private provider and offers care for up to three children.

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Information about this children’s home

Two children were living at the home at the time of the inspection.

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Information about this children’s home

The manager registered with Ofsted in October 2023 and is suitably experienced.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 23 January 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2490994 2

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Inspection date Inspection type Inspection judgement

23/01/2023 Full Good 31/01/2022 Full Good 05/03/2020 Interim Declined in effectiveness 15/10/2019 Full Good Inspection report for children’s home: 2490994 3

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Overall experiences and progress of children and young people: good

Children like where they live and the people who care for them. The house is well maintained and provides children with a cosy environment. It is well furnished with different spaces for children to spend time. One child was clearly happy when returning home from school and spending time with staff in the lounge. Children’s bedrooms are personalised to their individual tastes. They are typically decorated for teenagers, with televisions and games consoles. The house feels like a home.

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Overall experiences and progress of children and young people: good

Staff are good at building trusting relationships with children. They speak warmly about the children, who seek them out when at home or going out. Staff speak with emotional warmth about children living in the home and those who have moved on. Children have identified adults in the home who they have been given time to get to know. Children make progress because of these relationships and the importance put on them.

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Overall experiences and progress of children and young people: good

The staff in the home use different ways to help children share their wishes and feelings. Staff check in with children regularly to see how they are. They have important conversations with children and do not shy away from difficult discussions. When children move into the home, they have things explained to them in a way they can understand.

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Overall experiences and progress of children and young people: good

Children’s health and well-being are promoted and supported. One child has started to try new and healthier foods. They accept that staff put things in their meals they might not try and trust them. This is real progress for this child. One child with a serious health condition lived in the home. Staff supported him to make significant progress with his health so that he did not need a major operation. This has improved his life chances.

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Overall experiences and progress of children and young people: good

Staff are unified in their efforts to support children’s education. One child has been supported back into a mainstream school and is making good progress and new friends. His teacher said that the staff at the home are the best he has ever worked with and have the child’s progress at the centre of what they do. Children are supported to make positive changes because staff share experiences and examples of success to motivate them. Staff help children to access a range of activities in the home and community. Appropriate and constructive boundaries have been put in place around gaming activity for one child to support their well-being. As a result, the child’s sleep, mood and interest in other hobbies have all improved.

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How well children and young people are helped and protected: good

Children are helped to be safe. Staff understand how children’s experiences and emotions can affect their decision-making. They know what to do in difficult situations and support children to make positive choices. Staff help children to develop different ways to express themselves. Children respect adults, trust them Inspection report for children’s home: 2490994 4 and understand their intentions when they intervene because they are helped to see the changes this can bring.

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How well children and young people are helped and protected: good

Staff know what to do if a child goes missing. However, the home’s lack of resources can be an issue. The home does not have a car and only one staff member drives their own. This constrains all reasonable steps to be taken when a child goes missing. The manager does not demonstrate that they have oversight of missing- from-care incidents to review these effectively and learn from them to develop plans and keep children safer. One child who goes missing has started to engage with their safety plan. As a result, the child is returning home and their incidents of being missing have reduced.

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How well children and young people are helped and protected: good

When children move into the home, they receive information about their rights and are supported to read this. However, it is not clear that children know how to make a complaint.

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How well children and young people are helped and protected: good

Documents for children relating to risk and support with behaviour are detailed with clear indications of what is expected of staff. The plans are reviewed regularly, and staff who the inspector spoke to were clear on where and when to view them. The manager and responsible individual have good knowledge of the local area and ensure that the staff are aware of risk and how to reduce it.

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How well children and young people are helped and protected: good

Restraint is not used in the home, but staff know how to safely intervene and are trained if the need arises. Staff carefully and sensitively consider the impact that physical intervention would have on children in their care. This results in children feeling safe in the home. One child said that he ‘100%’ feels that staff keep him safe.

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The effectiveness of leaders and managers: good

The home is led by a dedicated manager and responsible individual. Staff in the home feel supported and taken care of. Staff are strong characters with diverse experience, and they believe in the ethos of the home. They openly state that they work at the home because of the quality of practice and commitment to the children. Staff say that it feels like a family.

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The effectiveness of leaders and managers: good

Newly recruited staff are quickly made to feel welcome. They receive robust inductions and have trust in their new colleagues to guide them.

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The effectiveness of leaders and managers: good

Staff have regular, reflective supervision sessions which provide opportunities for them to look at practice and development. The supervision plan does not reflect the home’s statement of purpose in its delivery. Staff have completed a wide range of mandatory and additional training. This has helped to develop their knowledge and skills. Staff have the relevant childcare qualification or are working towards it. The manager is working towards a qualification that is relevant to their position.

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The effectiveness of leaders and managers: good

The home follows safer recruitment practices. However, discussions around gaps in employment history are not always recorded. The staff recruitment process is well Inspection report for children’s home: 2490994 5 focused. The manager and responsible individual take time to recruit people who are matched to the ethos of the home. This impacts positively on children’s experience as staff turnover is low.

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The effectiveness of leaders and managers: good

The manager has oversight of the home, but this is not always recorded to demonstrate the learning and reflection that are needed to improve the children’s experiences and keep them safe. Inspection report for children’s home: 2490994 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h))

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Requirement Due date

This specifically relates to improving and recording management oversight of the home in relation to missing from care. It also relates to recording management oversight in relation to employment history checks under safer recruitment. 8 April 2024

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least every 6 months. (Regulation 45 (1))

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Requirement Due date

This specifically relates to ensuring that the registered person submits a quality of care review every six months. 8 July 2024

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2490994 7

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Children’s home details

Registered provider: Jigsaw Therapeutic Care Limited

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Children’s home details

Registered provider address: 550 Valley Road, Nottingham, England, NG5 1JJ

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Inspector

Chris Haines, Social Care Inspector Inspection report for children’s home: 2490994 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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