Children's Home run by Jigsaw Therapeutic Care Limited in Nottinghamshire

Inspection report for children’s home: 2490994 1 Registered provider: Jigsaw Therapeutic Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by an independent organisation. It provides care for up to three children, aged between 10 and 17 on admission, who experience social and/or emotional difficulties.

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Information about this children’s home

The manager is not yet registered with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 31 January 2022

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2490994 2

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Inspection date Inspection type Inspection judgement

31/01/2022 Full Good 05/03/2020 Interim Declined in effectiveness 15/10/2019 Full Good Inspection report for children’s home: 2490994 3

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Overall experiences and progress of children and young people: good

Children make good progress at this home. They have improved health outcomes, and their risk-taking behaviours begin to decrease. Stakeholders say that children are provided with a nurturing and consistent approach to care.

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Overall experiences and progress of children and young people: good

Staff bring overwhelming positivity to this home. They are fully committed to providing the best care for children. Staff have a broad range of skills and life experiences. This helps children to navigate through the complexities of adolescence and living in care.

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Overall experiences and progress of children and young people: good

As soon as children begin to live at this home, leaders and managers ensure that educational progress is made. For example, staff are already making efforts to find the right college placement to suit the learning needs of a child who is very new to the home.

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Overall experiences and progress of children and young people: good

Staff provide care that is based on mutual trust and respect. Children are consistently and gently encouraged to be the best they can be. When children are preparing to move on to a more independent setting, managers work hard to ensure that they will move to the most suitable living arrangements. All staff are strong advocates for all children.

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Overall experiences and progress of children and young people: good

A robust matching process means that children only come to live at this home if managers are sure that staff have the right experience and skills to provide effective care. Effective matching of children ensures that risk is identified, and measures are put in place to reduce risks. Managers are realistic and understand that some risk- taking behaviours may not stop straight away. Staff begin immediate work to build trusting and secure relationships so that children can talk about risks together with staff.

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Overall experiences and progress of children and young people: good

Children live in a large house. There is ample space inside and outside. This house benefits from a games room and large garden area. Children are actively encouraged to spend time in communal areas and not isolated in their bedrooms. Where natural wear and tear occurs, managers act quickly to repair or replace items.

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How well children and young people are helped and protected: good

The manager ensures that when children have risk-taking behaviours, plans and assessments are effective in identifying risk and measures to minimise the effect on the child. This means that risks and vulnerabilities are known to staff and are accurately reflected in children’s relevant assessments.

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How well children and young people are helped and protected: good

Children have gone missing from this home. When they do, managers and staff follow clear protocols. Staff actively look for children and encourage them to return. Inspection report for children’s home: 2490994 4 Managers and staff work effectively with safeguarding agencies, including the police, to share information. This coordinated response means that children are more likely to be located sooner. Staff’s attempts to build strong relationships with children, built on trust, means that there are further opportunities for staff to talk to children and understand the reasons for them going missing.

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How well children and young people are helped and protected: good

Staff are trained to administer medication to children. At this home, some children live with complex and lifelong health conditions. This means that this is a significant part of their care. The process for administering medication is usually effective; however, not all staff are confident in all aspects of the process of the disposal of medication.

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How well children and young people are helped and protected: good

When children begin to live at this home, they have not always had the opportunity to take part in a fire drill. Therefore, they may not know what to do to keep themselves safe if there is a fire.

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How well children and young people are helped and protected: good

Managers ensure that only staff who have gone through a robust and effective safe recruitment process are allowed to work with vulnerable children at this home.

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The effectiveness of leaders and managers: good

The home has a newly appointed manager, who is yet to register with Ofsted. The manager has worked at this home since it opened. They have grown with this home and know it very well. They now lead a small and stable staff group. At times when the home is without a manager, the responsible individual steps up to ensure that there is consistent interim leadership.

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The effectiveness of leaders and managers: good

Managers ensure that staff have access to a wide variety of training and development opportunities. This begins at the staff induction phase and progresses throughout their career. This means that staff have regular updates to their knowledge and skills. Staff development is enhanced by upskilling staff in team meetings and through training sessions which are delivered by the responsible individual, for example on attachment disorders and autism spectrum disorder.

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The effectiveness of leaders and managers: good

Leaders and managers are committed advocates for children. When a potential injustice occurs, managers have made complaints on behalf of the child. This means that where children are not able or confident enough to challenge authorities, they trust adults who care for them to support them with this.

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The effectiveness of leaders and managers: good

Staff receive effective support and guidance. They have regular supervision meetings with a manager. In-between formal meetings, staff have regular opportunities to speak with a manager or senior member of staff. Supervision is supportive and enables staff to develop. However, supervision does not provide staff with sufficient opportunity to speak in detail about the children, their progress and any areas of concern or risk.

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The effectiveness of leaders and managers: good

At this inspection, one requirement and two recommendations have been made. Inspection report for children’s home: 2490994 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

After consultation with the fire and rescue authority, the registered person must—

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Requirement Due date

ensure, by means of fire drills and practices at suitable intervals, that persons working at the home and, so far as is reasonably practicable, children are aware of the procedure to be followed in case of fire. (Regulation 25 (1)(d))

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Requirement Due date

This relates to ensuring that all children have the opportunity to be part of a fire evacuation drill. 7 February 2023

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Recommendations

 The registered person should ensure that they make suitable arrangements to manage, administer and dispose of any medication. These are fundamentally the same arrangements that a good parent would make but are subject to additional safeguards. Where staff have questions or concerns about a child’s medication, they should approach an expert such as a general medical practitioner, community pharmacist or designated looked-after children’s nurse. (‘Guide to Children’s Homes Regulations, including the quality standards’, page 35, paragraph 7.15)  The registered person should have systems in place so that all staff, including the manager, receive supervision of their practice, from an appropriately qualified and experienced professional, which allows them to reflect on their practice and the needs of the children assigned to their care. (‘Guide to Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.2)

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Recommendations

Inspection report for children’s home: 2490994 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2490994 7

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Children’s home details

Registered provider: Jigsaw Therapeutic Care Limited

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Children’s home details

Registered provider address: Office 3b, New Winnings Court, Ormonde Drive, Denby Hall Business Park, Denby, Ripley DE5 8LE

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Inspector

Simon Hunter, Social Care Inspector Inspection report for children’s home: 2490994 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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