Children's Home run by TJY Care Ltd in Birmingham

Inspection report for children's home: 2745817 1 Registered provider: TJY Care Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

A private company owns this home. It provides care for up to four children who have experienced childhood trauma. At the time of this inspection, three children were living in the home. All were spoken with during the inspection.

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Information about this children’s home

A suitably qualified and experienced manager is in post.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 16 January 2024

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2745817 2

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Inspection date Inspection type Inspection judgement

16/01/2024 Full Good Inspection report for children's home: 2745817 3

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Overall experiences and progress of children and young people: good

The home is a welcoming place that has a warm, family atmosphere. Staff help children to personalise their bedrooms. Photos of children’s friends and family are displayed in their rooms. And throughout the home, photos celebrating children’s experiences are on display. Because of this well-maintained, child-friendly environment, children are proud of their home.

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Overall experiences and progress of children and young people: good

Leaders and managers place significant importance on the relationships they build with children. As a result, children love living in the home. They score living in the home highly and say the best thing is the staff. One child said, ‘The staff are all my family, and they are lovely.’

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Overall experiences and progress of children and young people: good

Staff are child-centred and nurturing in their approach. They constantly seek to involve children in their care. Because of this, children feel that staff listen to them and help them to achieve the things they want. One child said, ‘Staff listen to everything you have to say and get it sorted.’

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Overall experiences and progress of children and young people: good

Staff build effective working relationships with other professionals. They work closely with children’s social workers, schools and therapeutic support, ensuring that children get the right support quickly. This coordinated approach means that all children are making progress from their starting points. They better understand and manage their emotions. Their relationships with their families have improved. One child has moved to mainstream education. Another’s attendance has significantly improved, and their rate of suspensions has dramatically reduced.

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Overall experiences and progress of children and young people: good

Children can see how living in the home has improved their lives. One child said, ‘From the point I got here, everything has got better. My relationships with my friends and family have improved and I am happier.’

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Overall experiences and progress of children and young people: good

Staff work in partnership with children’s schools. They maintain excellent communication with education professionals, which contributes to the progress that children make. However, one child living in the home has low school attendance. For that child, when they do not go to school, there is a lack of structured activities that might help them regain their confidence in attending school.

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How well children and young people are helped and protected: good

Children feel safe and can identify adults that they can talk to if they are worried or upset. Children know how to make a complaint, but due to the number of ways they can shape the care they receive, there have been no complaints made since the last inspection. Inspection report for children's home: 2745817 4 Since the last inspection, one child has made an allegation against an adult in the home. This was taken seriously by the manager. The appropriate professionals were involved, and measures were taken to keep children safe while an investigation was completed.

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How well children and young people are helped and protected: good

Children rarely go missing from the home because they feel safe and listened to. Since the last inspection, there have only been three incidents of a child going missing. Staff followed the child’s plans, working with safeguarding agencies to ensure that the child returned home safely and quickly. Following each incident, the child was spoken with, to understand what happened and how to keep them safe in the future.

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How well children and young people are helped and protected: good

Staff and managers involve children’s families in plans to keep children safe, when appropriate. This increases the children’s network of adults who can help safeguard them and contributes to children feeling settled in the home.

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How well children and young people are helped and protected: good

Staff have meaningful conversations with children. They work with children to help them understand risk and to make safer choices. They help children think about how they can be healthier, do better in their education and enjoy safe and positive relationships. Recently, leaders and managers have provided bespoke training to children on risks that affect them. This creative approach ensures that children understand how to be safer.

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How well children and young people are helped and protected: good

Staff are skilled at responding effectively to incidents and de-escalating them quickly and appropriately. Because of this, there have not been any incidents since the last inspection of children being restrained.

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The effectiveness of leaders and managers: outstanding

Staff and professionals working with the children are extremely complimentary about the dedicated and inspiring manager, with one member of staff describing her as ‘one of the best managers I have worked with’.

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The effectiveness of leaders and managers: outstanding

Leaders and managers are child-focused and have high aspirations for the children living in the home. They use a reflective approach alongside a variety of effective monitoring systems to review the quality of care children receive, and constantly look for ways to better help children . This strong learning culture is outstanding and supports children to progress and staff to develop.

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The effectiveness of leaders and managers: outstanding

Leaders and managers have created a positive culture in the home. They have a strong focus on building positive relationships and developing staff. As a result, staff say they enjoy coming to work and feel supported. One member of staff said, ‘There is not a day when I don’t look forward to coming to work.’ Another said, ‘The team from management all the way down to practitioners is amazing and I couldn’t wish for anything more.’ Because of this, children are cared for by staff who are motivated, happy and enthusiastic.

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The effectiveness of leaders and managers: outstanding

Leaders and managers are meticulous in their recruitment of staff, selecting staff who are best able to meet children’s cultural and identity needs. The home has a diverse core Inspection report for children's home: 2745817 5 team of staff who are experienced and highly skilled. Turnover of staff is minimal. The stability and diversity of the team contributes to the progress children are making.

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The effectiveness of leaders and managers: outstanding

Managers provide staff with high-quality training on topics relevant to the children they care for. The training is based on research and bespoke to the home and the children in it. Supervision sessions are regular and of high quality. They help staff reflect on their practice and focus heavily on children’s experiences and progress. As a result, children receive care from highly skilled and knowledgeable staff who know them well.

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The effectiveness of leaders and managers: outstanding

The manager is integral to planning children’s care. As a result, she has developed excellent relationships with families and other agencies. Feedback received is exceptionally positive , highlighting communication as a real strength. Family members and professionals identify the manager as a strong advocate for the children. One professional said, ‘The manager is brilliant, really caring, on the ball with things. She is really good with communication. She sees the bigger picture. She chases things for children and is a massive advocate for them.’ Inspection report for children's home: 2745817 6

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Recommendation

 The registered person should ensure that when children placed in a home are not participating in education, they are engaged in suitable structured activities. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.15)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2745817 7

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Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

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Inspector

John Tomlinson, Social Care Inspector Inspection report for children's home: 2745817 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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