Children's Home run by TJY Care Ltd in Birmingham

Inspection report for children’s home: 2745817 1 Registered provider: TJY Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home was registered with Ofsted in September 2023. It provides care for up to four children who have been affected by adverse childhood experiences that have led to associated trauma and complex behaviours. The home is privately owned and is part of a small social care organisation.

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Information about this children’s home

The manager registered with Ofsted in September 2023.

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Information about this children’s home

This is the home’s first inspection since it was registered.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2745817 2

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Overall experiences and progress of children and young people: good

Since the home was registered, three children have moved in. These moves were carefully planned and well managed. Staff ensure that the children have access to important information about the home. In addition, leaders arranged visits and took the time to reassure children before they moved into the home. This approach provided reassurance to children during important moments in their lives.

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Overall experiences and progress of children and young people: good

The staff team is experienced, stable and nurturing in its approach. This helps children to develop positive relationships with the staff, who they are beginning to trust. Children said that they like the staff and want to spend time with them. These relationships help children to feel stable and secure in the home.

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Overall experiences and progress of children and young people: good

Staff work hard to keep children connected to their friends and family. As a result, children spend time regularly with their friends and family. Additionally, staff help children to overcome any barriers to maintaining positive family time. A parent said, ‘This home is brilliant; the manager is brilliant and [name of child] loves it here.’

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Overall experiences and progress of children and young people: good

Staff meet children’s health needs well. The registered manager is working with health professionals to secure appropriate therapeutic support for the children. As a result, children receive specific care that is relevant to their individual needs.

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Overall experiences and progress of children and young people: good

Staff understand the importance of education for children. They work with education professionals to ensure that children receive the support they require to make progress. However, children’s educational experiences and progress vary. For example, staff have supported one child to maintain their existing school placement, despite the school’s distance from the home. Another child has recently moved into the home and is waiting to start at a new mainstream school. A third child is without an educational placement. However, the staff and manager are encouraging the child to seek a post-16 placement with a local provider.

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Overall experiences and progress of children and young people: good

Overall, the home is maintained to a good standard. Children’s bedrooms are individualised and furnished in line with children’s personal interests. However, some doors are fitted with locks, which has the potential to prevent children from having access to the home’s lounge and kitchen area. This restricts children from accessing all areas of their home.

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How well children and young people are helped and protected: good

Children said that they feel safe living in the home. Staff help children to understand risk by holding regular and specific key-work sessions. For example, staff have helped children to understand danger when using electronic devices to access the internet. These sessions help children to learn about the risks they may face online. Inspection report for children’s home: 2745817 3 Since the home was registered, there has been one incident when a child was reported missing from the home. This incident took place during the inspection. Staff responded well and followed the child’s plans. They informed the police and took action to return the child safely to the home. These actions reassure children that staff care about their safety.

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How well children and young people are helped and protected: good

Incidents requiring physical restraint with children are rare. During the one incident that has occurred, staff used restraint as a last resort and worked hard to avoid the need to intervene. The registered manager has good oversight and has reviewed the incident well. Staff and the child were spoken to and provided with opportunities to learn from their experience.

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How well children and young people are helped and protected: good

Staff use positive approaches to reward and praise children. For example, staff have put in place individual systems to recognise children’s achievements. Children respond well to the praise that staff provide and record. The use of consequences is low, and these are used to help children develop.

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How well children and young people are helped and protected: good

Overall, safer recruitment practices are effective. However, on one occasion, the home’s responsible individual did not complete relevant checks on a staff member’s employment history. As a result, leaders cannot always be fully assured about the suitability of the people they employ.

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The effectiveness of leaders and managers: good

The registered manager is suitably experienced and qualified, and they lead the home well. She is child-focused and represents children’s wishes and feelings effectively. She is supported by senior leaders, who share her vision and ethos. This ensures that children receive good care.

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The effectiveness of leaders and managers: good

Staff are positive about the support they receive from the registered manager. They receive regular supervision and probation reviews to review the care that they provide to children. These sessions are reflective and help staff identify opportunities to develop their practice. For example, the deputy manager is completing a management training course. Consequently, staff feel valued and happy, which contributes to the good care that children receive.

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The effectiveness of leaders and managers: good

The home is sufficiently staffed to meet the needs of the children. All staff are either qualified or working towards the qualification within the regulatory timescale. As a result, a consistent staff team provides predictable and continuous care to children.

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The effectiveness of leaders and managers: good

Staff are provided with a wide range of training, which is specific and relevant to the children’s needs. Furthermore, upskilling and additional workshops are delivered in team meetings. As a result, children are supported by staff who are equipped with the skills they need to perform well.

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The effectiveness of leaders and managers: good

Staff and leaders work well with children, parents and professionals to safeguard children. The management team ensures that it holds regular stability meetings with children’s social workers when incidents increase. Feedback from professionals is Inspection report for children’s home: 2745817 4 very positive about the home. One professional said, ‘Staff have gone the extra mile. The child is now keen to start at a new school and get their life back on track. I have nothing but praise for them.’ Other professionals have said that ‘the manager is supportive’ and that ‘communication is faultless’. Inspection report for children’s home: 2745817 5

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Recommendations

 The registered person should ensure that the children’s home is a nurturing and supportive environment that meets the needs of its children. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that children are in full-time education while they are of compulsory school age unless their personal education plan contained within the care plan or other relevant plan states otherwise. The home must aim to support full-time attendance at school unless the child’s relevant plan indicates this is not in their best interests. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.14)  The registered person should ensure that there are systems in place to maintain good employment and recruitment practice. They must ensure that the recruitment of staff is carried out to safeguard children and minimise potential

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Recommendations

risks to them. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.1)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2745817 6

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Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

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Inspector

Dean Wilton, Social Care Inspector Inspection report for children’s home: 2745817 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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