Children's home run by Hexagon Care Services Limited

Inspection report for children’s home: 2614095 1 Registered provider: Hexagon Care Services Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned and provides care for one child who may experience social and emotional difficulties.

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Information about this children’s home

The manager has submitted their application to register with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 15 November 2023

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2614095 2

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Inspection date Inspection type Inspection judgement

15/11/2023 Full Outstanding 28/02/2023 Full Good 02/11/2021 Full Good Inspection report for children’s home: 2614095 3

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outstanding

The child has lived at the home for a long time and is making excellent progress. They have developed trusting and secure relationships with the staff, who show genuine care and aspirations for the child. With support, the child is now attending health appointments without resistance. This is exceptional progress from their starting point and testament to the incredibly strong bonds that have developed over time. These relationships promote dignity, respect and positive parenting.

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outstanding

The home has a warm and welcoming family atmosphere. The environment is exceptionally well maintained and decorated to meet the child’s individual needs. Staff have created a nurturing environment where the dining area is the hub of the home, and staff and the child gather to enjoy nutritious home-made meals.

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outstanding

Professionals unanimously said that staff enthusiastically support the child’s education. Where there are barriers to learning, staff work closely with the school to address this. Staff attend school and help the child settle in class. This coordinated approach has helped to reduce incidents in school. As a result, the child has made remarkable progress in school with their attendance and engagement.

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outstanding

The child enjoys a range of activities within the home and community. As well as building memories of living in the home, the child has an opportunity to try new activities, such as going on holiday. These experiences have developed the child’s confidence and self-esteem.

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outstanding

Staff support the child to maintain relationships that are important to them. Where there are barriers to maintaining these links, staff reach out to the relevant people and support the child to develop these relationships. This approach enables the child to enjoy quality time with friends and family, both in the community and at home. This is not only good for their sense of identity, but it creates a positive and homely environment for the child to live in.

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outstanding

The child is considerably safer as a result of the excellent care and support that the staff and manager provide. Excellent risk management plans identify the child’s risks and vulnerabilities. These documents are reflective of the guidance from the provider’s therapist. They are updated on a regular basis to ensure that they remain relevant. Staff know that these documents contain valuable information and refer to them daily. The records match the staff’s understanding and are reflective of the practice in the home. Inspection report for children’s home: 2614095 4 Staff use physical intervention as a last resort to prevent the child from harming themselves or others. All records of physical interventions are detailed, and the manager has clear oversight of these records. Effective management oversight ensures that the use of the physical intervention is safe and proportionate and promotes a reflective learning culture in the team.

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outstanding

Staff have an excellent understanding of the child’s trauma. They use trauma- informed practice and therapeutic parenting techniques to promote boundaries and provide structure to the child’s day. This has helped the child to learn how to express their feelings more safely. In addition, staff use restorative practice to promote socially acceptable behaviour and help the child to reflect and learn. Informal visits by the local police provide sound opportunities for the child to develop skills to keep themselves safe.

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outstanding

All staff understand their responsibilities in raising and reporting any safeguarding concerns. When allegations against staff have been made, these have been taken seriously and well managed. This enhances the safety and well-being of the child.

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outstanding

Safe recruitment processes ensure that individuals are safe to work with the child. New staff complete comprehensive safeguarding training and a supportive induction to give them the skills needed to safeguard the child.

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The effectiveness of leaders and managers: outstanding

There is strong, effective management at this home. Leaders and managers have high expectations for what the child can achieve. Since the last inspection, there has been a change of manager, and the deputy manager is now in the process of registering with Ofsted. The management arrangement has maintained a stability of care and practice for the child and staff. The systems and practice in the home are fully embedded, understood and executed effectively by the staff team.

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The effectiveness of leaders and managers: outstanding

The majority of the staff have an appropriate qualification for their role or are working towards this qualification. They are committed to the child and provide high- quality care. When significant challenges arise, staff demonstrate their commitment by providing highly creative ways to overcome these. Staff do not see challenges; they see opportunities to reflect on how to continue to provide safe care. This has prevented the child from having to leave the home, giving them stability and security.

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The effectiveness of leaders and managers: outstanding

Staff receive excellent levels of support from managers and say that they feel valued. They benefit from high-quality training to meet the specific needs of the child. This training means that staff have the tools and knowledge to provide individualised and informed care. Similarly, regular team meetings are used as a forum to learn and share ideas. All this helps to develop a skilled team of staff who can meet the needs of the child effectively. Inspection report for children’s home: 2614095 5 The manager monitors the quality of care provided to the child effectively through staff’s practice-related supervision sessions, undertaking audits and by gaining feedback from a range of sources. The independent visitor’s reports provide an additional layer of scrutiny. The manager’s home development plan is detailed, and progress is regularly reviewed. This in turn drives forward the improvements in the home and promotes better outcomes for the child.

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The effectiveness of leaders and managers: outstanding

Multi-agency working is strong and highly effective. Professionals and family members are complimentary about the care provided. Child-focused meetings led by the therapist enhance the individual care of the child. This means that the child’s needs are kept at the forefront and reviewed regularly with all those involved in the child’s life.

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The effectiveness of leaders and managers: outstanding

No requirements or recommendations have been made following this inspection. Inspection report for children’s home: 2614095 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2614095 7

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Children’s home details

Registered provider: Hexagon Care Services Limited

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Children’s home details

Registered provider address: Hexagon Care, 1 Tustin Court, Port Way, Ashton- on-Ribble, Preston PR2 2YQ

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Inspectors

Evelyn Chafota, Social Care Inspector Sarah McGow, Social Care Inspector Inspection report for children’s home: 2614095 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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