Children's home run by Hexagon Care Services Limited

Inspection report for children’s home: 2614095 1 Registered provider: Hexagon Care Services Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is privately owned and provides care for one child who may experience social and emotional difficulties.

p.1

Information about this children’s home

The registered manager has been in post since December 2020.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers outstanding

p.1

outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

p.1

outstanding

Date of last inspection: 28 February 2023

p.1

outstanding

Overall judgement at last inspection: good

p.1

outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2614095 2

p.1

Inspection date Inspection type Inspection judgement

28/02/2023 Full Good 02/11/2021 Full Good Inspection report for children’s home: 2614095 3

p.2

outstanding

The atmosphere in the home is warm and welcoming. Much thought has been given to helping the child to feel safe and at ease in their surroundings. The child has their own quiet sensory corner, and each room has photos of family members having fun times together with the child. This helps the child to feel at home and have a sense of familiarity.

p.3

outstanding

The child has built secure and trusted attachments with all members of the core staff team. Staff know the child exceptionally well and support and guide them in every aspect of their life. Staff listen to and engage with the child. This has helped the child to make measurable progress from their starting point.

p.3

outstanding

Due to well-thought-out care planning, the child’s complex needs are accurately assessed and acted on. The therapeutic and nurturing environment helps the child to overcome past trauma and better understand the world around them. The quality of care is unconditional, each day is a new day, and the child is thriving on fair but firm routines and boundaries. This has seen much progress and a significant improvement in the child’s emotional well-being.

p.3

outstanding

Parents, family members and friends are encouraged to participate in the life of the child when this is in the child’s best interests. Much emphasis is placed on encouraging the child to socialise with other children as a step towards living with other children.

p.3

outstanding

Specialists are on hand and accessible to the child to provide help and support when needed. Established relationships with health professionals and the in-house psychologist have promoted early intervention. This helps the child with their anxieties and provides consultation and clinical supervision to staff.

p.3

outstanding

Staff are very much mindful of the need to use language that is visual, empathetic and child centred. Key-work sessions and ad hoc chats address the ‘here and now’. This helps the child to be proud of their achievements and reflect on any negative behaviour they display.

p.3

outstanding

The registered manager and staff promote education and can unpick the barriers to learning. Communication with staff at the child’s school takes place daily to ensure a smooth transition to school. The child is highly supported in education, attends every day, and enjoys many aspects of learning.

p.3

outstanding

The child enjoys engaging in activities of their choosing, such as going swimming, trampolining, metal detecting and playing football. This has given the child more opportunities in life, developed their confidence and helped them to make friends. Inspection report for children’s home: 2614095 4

p.3

outstanding

The child’s safety and well-being are of utmost importance. The therapeutic approach to care is attuned to the child’s needs and behaviours. Triggers to negative behaviour are well understood by all the staff. Their ability to distract and often pre- empt the child becoming anxious and afraid is testament to the positive relationship they all have with the child.

p.4

outstanding

The close working relationships with professionals have strengthened since the child came to live at the home. Such attention to detail and consistency of care across education and care are effective in ensuring that the child always feels safe.

p.4

outstanding

The risk assessment and therapeutic support plan goes hand in hand in identifying needs and risks of the child. This sets out what action should be taken to help support the child to make positive choices and keep safe.

p.4

outstanding

The child feels a very strong sense of safety and well-being in the home. The child says that they feel safe and like living at the home because the staff take good care of them. The restorative approach and acknowledging good behaviour help the child to feel a sense of self-worth and promote positive behaviour.

p.4

outstanding

There are firm but fair boundaries in place that staff consistently apply. The child responds positively to these, gradually understanding that they come from a position of care and have their safety and well-being as their priority. Heightened behaviour is managed well through consistency in approach. This has meant the need for physical intervention has lessened over time. This is a considerable achievement given some of the child’s needs.

p.4

The effectiveness of leaders and managers: outstanding

The registered manager is enthusiastic, confident and creates a culture of positivity. He has high aspirations for the child and his staff team. He is proactive in ensuring a model of best practice that ensures consistency in approach yet is individualised to the child’s needs.

p.4

The effectiveness of leaders and managers: outstanding

The registered manager and staff advocate on behalf of the child and ensure that there are additional services that support them. The in-house psychologist works closely with the home offering clinical consultation and supervision to staff alongside therapy for the child. This ensures a therapeutic delivery of care with an emphasis on high nurture, empathy and praise.

p.4

The effectiveness of leaders and managers: outstanding

There is an experienced and well-established staff team in place. This provides predictability and stability of care that the child depends on. Staff work in a very collaborative way which provides the child with the consistency they need to feel safe and secure. Inspection report for children’s home: 2614095 5 Staff have opportunities for continuous learning. Most members of staff are qualified at diploma level 4 and have avenues to further their careers through internal promotion. Leaders and managers use team meetings to disseminate further learning and research, which provides an additional layer of understanding in meeting the child’s individual needs.

p.4

The effectiveness of leaders and managers: outstanding

The registered manager has a comprehensive system of reviewing and monitoring all aspects of the home. He evaluates staff practice through regular and reflective supervision and has good oversight of the care and progress of the child. He is very hands on in all aspects of service delivery. He identifies areas of responsibility and utilises staff’s skills to enhance their development. This promotes excellent outcomes for the child.

p.5

The effectiveness of leaders and managers: outstanding

Multi-agency working is very strong due to the proactive approach of the registered manager and the staff. There is a real sense of a ‘team around the child’ approach. Other professionals are very complimentary about the care provided at the home. A professional commented, ‘[Name of child] is doing considerably well, staff have an expert understanding of the child’s complex needs. Staff can understand the child’s anxieties even when the child is not able to verbalise.’ Inspection report for children’s home: 2614095 6

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2614095 7

p.6

Children’s home details

Registered provider: Hexagon Care Services Limited

p.7

Children’s home details

Registered provider address: Hexagon Care, 1 Tustin Court, Port Way, Ashton- on-Ribble, Preston PR2 2YQ

p.7

Inspector

Cath Sikakana, Social Care Inspector Inspection report for children’s home: 2614095 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8