Children's Home run by Florinee Homes in Peterborough

Inspection report for children’s home: 2522796 1 Registered provider: Florinee Homes Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private organisation runs this home. It offers care for up to six children who may have experienced trauma, neglect or abuse, and family or placement breakdowns. During the inspection, one child was living at the home.

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Information about this children’s home

The manager registered with Ofsted in September 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 22 January 2024

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2522796 2

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Inspection date Inspection type Inspection judgement

22/01/2024 Full Good 24/05/2022 Full Outstanding 02/06/2021 Full Good 20/01/2020 Full Good Inspection report for children’s home: 2522796 3

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Overall experiences and progress of children and young people: good

Since the last inspection, two children have moved into the home and four children have moved on from the home. The inspector spoke to the child during the inspection.

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Overall experiences and progress of children and young people: good

Three children who have moved on from the home all had planned moves. One child moved on to semi-independence. Two children had planned moves out of the home that were agreed as part of multi-agency care planning because their needs changed and could no longer be met at the home. Despite two children moving on in difficult circumstances that were beyond the manager’s control, staff ensured that they created a memory book for them. Some of the children keep in touch with the staff who are important to them.

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Overall experiences and progress of children and young people: good

The staff show understanding, kindness and playfulness when supporting the child and have built trusting relationships with her. The child said that the staff are kind and she enjoys spending time with them.

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Overall experiences and progress of children and young people: good

The child has a specialist education place. She is making excellent progress and is working towards GCSE exams. A teacher said, ‘I cannot praise the staff enough. They go the extra mile and really care about her.’ Another child, who has moved on from the home, had an education placement at an equine racing yard. Children are helped to make good progress from their education starting points.

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Overall experiences and progress of children and young people: good

Staff encourage family time. The child’s family have been welcomed to the home and have a positive relationship with the staff. The child’s parent said, ‘I cannot think of a better home for her.’ The child’s family feel confident in the care provided.

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Overall experiences and progress of children and young people: good

The child attends routine medical appointments. She attends regular sessions with an assistant psychologist to help her to understand and make sense of her life experiences. Children who have moved on from the home had their health needs met and access to specialist healthcare.

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Overall experiences and progress of children and young people: good

The child takes part in a range of activities, including karate, visits to parks and activities at the home, such as arts and crafts. She has been on a holiday to a theme park. Children who moved on from the home benefited from going on holiday and enjoyed activities, including horse riding, ice skating and day trips to the seaside.

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Overall experiences and progress of children and young people: good

The home is large, welcoming and feels like a family home. The child benefits from having access to several communal rooms and a large garden to enjoy. At the time of inspection, the home was being redecorated and some carpets had been replaced. Inspection report for children’s home: 2522796 4

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How well children and young people are helped and protected: good

The manager and staff have acted to help keep children safe. Despite this, at times, children have been exposed to risky situations. The staff are confident and well equipped to manage safeguarding incidents. They understand when police support is needed to help keep a child safe. A social worker and parent said that they are confident in staff’s ability to safeguard children.

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How well children and young people are helped and protected: good

There have been some allegations about the staff. The manager ensures that allegations made by children are investigated promptly and that children are kept safe. The manager informs relevant professionals, which provides a transparent approach.

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How well children and young people are helped and protected: good

Physical interventions are appropriate, necessary and proportionate. The manager debriefs staff following incidents. Staff listen to the child’s views on restraint and explore outlets for the child to express their feelings and emotions.

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How well children and young people are helped and protected: good

There have been a high number missing-from-home incidents. Staff have managed these well. They follow children when they leave, and welcome them when they return. Children are offered independent return home interviews.

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The effectiveness of leaders and managers: good

Since the last inspection, a manager left the home and a new manager was appointed and registered with Ofsted. The new manager is suitably qualified and experienced. She provides excellent care for children. She is supported by a competent deputy manager. Staff are enthusiastic, caring and provide excellent child-centred care.

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The effectiveness of leaders and managers: good

The registered manager is well respected by the staff team. Staff describe feeling well supported and valued, and say that they are committed to their roles. They said that the manager is always available when needed. Feedback from professionals about the manager is extremely positive.

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The effectiveness of leaders and managers: good

Staff have regular and effective supervision sessions and personal development plans. The manager is dedicated to helping the staff to develop and progress in their roles. The staff feel invested in.

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The effectiveness of leaders and managers: good

Staff have a thorough induction and good training. They hold a relevant level 3 diploma or are working towards the qualification within timescales.

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The effectiveness of leaders and managers: good

A social worker said that the child currently living at the home has ‘come on leaps and bounds’. She said that communication is excellent and that regular multi-agency meetings ensure that the child’s needs are reviewed.

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The effectiveness of leaders and managers: good

Staff have regular and good-quality team meetings. The manager uses the meetings to enable the staff to learn, reflect and develop their practice. Inspection report for children’s home: 2522796 5 The manager has identified that external monitoring was not helping her to improve the quality of care. External monitoring has not included consistent feedback from parents or professionals. She is taking action to address this.

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The effectiveness of leaders and managers: good

Generally, children’s moves in and on from the home are planned and managed sensitively. However, the previous manager moved a child into the home despite having information that indicated that the location of the home was not suitable for safety reasons. Consequently, the child had to move on from the home. The current manager has completed a lessons-learned exercise. She has included the staff in this and made changes to how children’s information is considered before they move into the home. Inspection report for children’s home: 2522796 6

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Recommendation

 The registered person should ensure that external independent monitoring includes consistent feedback from parents and professionals. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2522796 7

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Children’s home details

Registered provider: Florinee Homes Limited

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Children’s home details

Registered provider address: Unit 13, Swan Court, Forder Way, Cygnet Park, Hampton, Peterborough PE7 8GX

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Inspector

Amy Miles, Social Care Inspector Inspection report for children’s home: 2522796 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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