Children's Home run by Florinee Homes in Peterborough

Inspection report for children’s home: 2522796 1 Registered provider: Florinee Homes Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private organisation runs this home. It offers care for up to six children who may have experienced trauma, neglect or abuse, and family or placement breakdowns.

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Information about this children’s home

The manager registered with Ofsted in December 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: outstanding

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2522796 2

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Inspection date Inspection type Inspection judgement

24/05/2022 Full Outstanding 02/06/2021 Full Good 20/01/2020 Full Good Inspection report for children’s home: 2522796 3

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Overall experiences and progress of children and young people: good

There were four children living at the home at the time of this inspection. The inspection took place following concerns being raised to Ofsted. No evidence to support the concerns was found during the inspection.

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Overall experiences and progress of children and young people: good

Children attend local activities and clubs that meet their interests. Children enjoy activities, including going to the cinema, ice skating and martial arts. These regular activities support children’s identity and provide them with positive experiences.

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Overall experiences and progress of children and young people: good

Staff support children’s health. Staff have undertaken specific training in one child’s health condition to learn how to support them with this. Staff educate children about their health and help them to develop strategies to be able to manage it better.

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Overall experiences and progress of children and young people: good

Staff encourage children’s school attendance. For one child who does not have an education provision, staff support them with education at the home each day. This helps with their academic development and provides a daily routine.

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Overall experiences and progress of children and young people: good

Children know how to complain. The manager explores complaints and children are provided with outcomes. A referral was made for an advocate for one child following a complaint being made to their placing authority about multiple changes of social worker. Staff support children to have their views and wishes heard.

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Overall experiences and progress of children and young people: good

The house is large and homely. Photos of children and staff around the home help to encourage children’s sense of belonging. The manager has plans to improve the interior decor using ideas from the children.

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How well children and young people are helped and protected: good

Staff understand risks to children. Children’s care plans and risk assessments are detailed and provide strategies for staff to support children. Staff talk to children about risks. Following concerns about online safety, the manager arranged for a local police officer to carry out online safety work with two of the children. These discussions help the children to understand risks and develop new ways to manage them.

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How well children and young people are helped and protected: good

Staff understand the protocols to follow when a child goes missing from home. Staff search the local area to try to locate children and make attempts to contact them. Staff ensure that children are offered an independent return-home interview following any missing-from-home incidents.

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How well children and young people are helped and protected: good

The manager ensures that referrals to the local authority designated officer (LADO) are made promptly. She follows guidance from the LADO as required. Children who have made allegations are informed of the outcome, and discussions with them happen before the staff member returns to work. Inspection report for children’s home: 2522796 4 Restraints are used when necessary. Staff use de-escalation techniques to reduce the need for restraint. However, following incidents of restraint, children are not always spoken to about the reason for the restraint and they are not asked about any injuries or if they require medical attention. Debriefs with staff do not always happen promptly. This could leave children and staff feeling unsupported and prevent the manager from having full oversight of the restraint and whether it was proportionate.

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The effectiveness of leaders and managers: good

The manager was previously the deputy manager. She started in post as manager in August 2023 and registered with Ofsted in December 2023. The manager knows the children well and is aspirational for them. Professionals talk positively about communication from the management team.

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The effectiveness of leaders and managers: good

The staff team is stable. Induction for new staff helps them to learn their roles.

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The effectiveness of leaders and managers: good

The manager has oversight following all incidents. She identifies reasons why incidents may have happened and any lessons learned. This means that different ways of working with the child can be put in place to try to reduce incidents.

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The effectiveness of leaders and managers: good

Supervision sessions and team meetings take place regularly. This supports staff to develop their knowledge and reflect on their practice. Staff feel supported by the manager.

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The effectiveness of leaders and managers: good

Notifications made to Ofsted are not always made within the required time frames. When incidents happen at weekends or over bank holidays, there is a delay in making the notification. This limits Ofsted’s oversight of the home.

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The effectiveness of leaders and managers: good

There is a statement of purpose. However, it does not detail the method of restraint used or how staff are trained in it. This means that professionals and families reading this document do not have all the information about how children are supported at the home.

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The effectiveness of leaders and managers: good

The manager’s quality of care review does not include feedback from children, families or professionals. This limits the effectiveness of identifying and driving improvements. Inspection report for children’s home: 2522796 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(viii)(b)(i)(ii)(c))

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Requirement Due date

In particular, ensure that children and staff are spoken to following any restraints and that children are asked about any injuries and offered first-aid treatment. 8 March 2024

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e))

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Requirement Due date

In particular, ensure that there is a system for notifications to be sent promptly to Ofsted over weekends and bank holidays. 23 February 2024 Inspection report for children’s home: 2522796 6 The registered person must compile in relation to the children’s home a statement ("the statement of purpose") which covers the matters listed in Schedule 1.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it. (Regulation 16 (1) (3)(a))

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Requirement Due date

In particular, ensure that the restraint method used at the home and how staff are trained in it and have their competency assessed are detailed in the statement of purpose. 8 March 2024

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(b) (5)) 23 February 2024

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2522796 7

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Children’s home details

Registered provider: Florinee Homes Limited

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Children’s home details

Registered provider address: Unit F68, Brightfield Business Hub, Bakewell Road, Orton Southgate, Peterborough PE2 6XU

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Inspector

Leanne Lyon, Social Care Inspector Inspection report for children’s home: 2522796 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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