Children's Home run by TJY Care Ltd in Birmingham

Inspection report for children’s home: 2677270 1 Registered provider: TJY Care Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is run by a private company. It is registered to provide care for up to three children who may have experienced childhood trauma which has led to unmet emotional needs that require specialist care and support.

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Information about this children’s home

The manager registered with Ofsted in May 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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Enforcement action since last inspection:

An assurance inspection carried out on 1 November 2023 found serious and widespread concerns in relation to the protection of children and the leadership and management of the home. As a result, a notice to suspend the registration of the home and compliance notices under regulations 12 and 13 were issued.

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Enforcement action since last inspection:

On 2 January 2024, Ofsted carried out a monitoring visit. This monitoring visit found that leaders and the manager had not met the steps set out in the notices. A decision was made for the notice suspending the accommodation of the home to remain in place and a further compliance notice was issued under regulation 13. Inspection report for children’s home: 2677270 2 On 22 January 2024, Ofsted carried out a visit to monitor the suspension notice and to review the actions taken by the registered provider to meet the compliance notice. Inspectors found that the provider had complied with the suspension notice and that the steps in the compliance notice had been met. As a result, the notice to suspend registration lapsed on 24 January 2024. Inspection report for children’s home: 2677270 3

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Inspection date Inspection type Inspection judgement

30/08/2023 Full Good 02/11/2022 Full Good Inspection report for children’s home: 2677270 4

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Overall experiences and progress of children and young people: good

At the time of this inspection, there were three children living at the home. Since the last inspection, four children have moved in and one child has moved out. Careful consideration has been given to children moving into the home, which has been staggered. This has supported the stability of children’s placements and allowed time for children to adjust and settle into their new home.

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Overall experiences and progress of children and young people: good

Children are positive about living at the home. One child said that they are happy at the home and have good relationships with staff. They compared their experience as being improved in comparison to previous homes.

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Overall experiences and progress of children and young people: good

Children are rewarded when they do well, and consequences are used infrequently. When they are given, they are restorative in nature. This helps children take responsibility for their actions.

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Overall experiences and progress of children and young people: good

Staff support children to enjoy a range of activities and pursue their hobbies and interests. For example, staff take one child to horse riding lessons, and another has been able to attend Thai boxing lessons. The range of activities provided by staff supports children to have varied experiences and opportunities and helps develop their self-esteem.

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Overall experiences and progress of children and young people: good

Staff and managers recognise the importance of children’s friendships outside of the home and support children to maintain them. Children are dropped off and collected when they meet friends, and staff make regular checks to ensure they are safe. This helps children feel valued and cared for.

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Overall experiences and progress of children and young people: good

Laughter could be heard in the home as children were enjoying their time with staff. One social worker said that on a child’s first meeting with care staff, there was ‘immediate banter’. Bonds are built on trust, understanding and mutual respect. This is a reflection of the culture that the home has nurtured and highlights the value of relationships between children and staff. As a result, children are confident that staff will advocate for them on their behalf.

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Overall experiences and progress of children and young people: good

Some areas of the home are not in keeping with a warm and welcoming environment. For example, the carpet on the stairs is threadbare. In addition, children do not have sufficient storage for their belongings when they move into the home. These shortfalls detract from what is otherwise a well-maintained environment.

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Overall experiences and progress of children and young people: good

Children are making progress in their education and attendance is improving. When children do not attend school, they are supported by staff to complete education at home. This strong emphasis on education helps maintain a structured routine that will support children’s academic achievements and attendance in the long run. Inspection report for children’s home: 2677270 5

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How well children and young people are helped and protected: good

Children are safer. Behaviour that can place children at risk has significantly decreased since children have moved into the home. One social worker said that they believe that this is a direct result of the positive care that children receive.

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How well children and young people are helped and protected: good

There have been instances when staff have been unable to deter children from unsafe behaviours and, on some occasions, physical intervention has been used as a last resort. The manager has good oversight of these incidents. Through scrutiny of practice, he identifies when improvements need to be made. This drives improvement in the quality of care.

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How well children and young people are helped and protected: good

There has been one occasion when a child has engaged in fire-starting behaviours. The manager was slow to respond to the risks surrounding this. This could have put the child and others in danger. Follow-up work has now been completed, and the child has been provided with education to deter them from these behaviours in the future.

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How well children and young people are helped and protected: good

Incidents of self-harm have been rare. When they have occurred, staff take appropriate action to ensure the child’s safety, responding in a nurturing and empathetic way. The manager liaises with the wider professional network to seek external support as necessary.

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How well children and young people are helped and protected: good

Newly recruited staff go through vigorous selection and vetting processes to ensure that they are safe to work with children.

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How well children and young people are helped and protected: good

Staff have acted promptly when children have gone missing from the home. They search the areas where they know the children may be and work alongside parents, local authorities and the police to ensure that children return to the home as quickly as possible. There are comprehensive records of these incidents, and the manager has good oversight of them. This ensures that there is a robust approach to reducing the risks related to children going missing from home.

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The effectiveness of leaders and managers: good

The manager has a variety of monitoring systems to support effective oversight of the home. Children’s records are thorough and well documented. The manager tracks children’s progress, and this supports him to identify patterns and trends. Where there have been shortfalls in staff’s practice, he has been prompt in addressing concerns. This ensures that children receive well-coordinated care.

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The effectiveness of leaders and managers: good

The manager has made improvements since the last inspection to ensure that there is greater scrutiny of how the home is managed. This has included the support of other senior leaders in the organisation. This collaborative approach has supported development and been effective in improving the quality of care provided to children. However, he has failed to ensure that arrangements for when he is not at work are clear. This does not provide clear lines of accountability for when he is not on duty. Inspection report for children’s home: 2677270 6 Managers communicate effectively with external professionals and other key people in children’s lives. As a result, there is consistently positive feedback about how the home engages with the wider network. One professional said of the home, ‘I absolutely love it.’

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The effectiveness of leaders and managers: good

Staff receive regular practice-related supervision and appraisals. This supports their development. Supervisions are of a good quality and provide opportunity for staff to reflect on their practice. Staff can complete qualifications that are not a requirement of their role, and there is a range of training offered to improve practice. This means that staff feel valued and are positive about how the home is run. Inspection report for children’s home: 2677270 7

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Recommendations

 The registered person should ensure that there are clear arrangements in place to maintain effective management when the manager is absent, off duty or on leave. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 54, paragraph 10.20)  The registered person should ensure that the home is a homely, domestic environment. In particular, they should ensure that carpets are well maintained and that children have sufficient storage. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should be skilled in reviewing incidents and identifying learning from them, in particular in relation to fire safety risks. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2677270 8

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Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

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Inspector

Chrisoula Contoyianni, Social Care Inspector Inspection report for children’s home: 2677270 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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