Children's Home run by TJY Care Ltd in Birmingham

Inspection report for children’s home: 2677270 1 Registered provider: TJY Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private company. It is registered to provide care for up to three children who may have experienced childhood trauma which has led to unmet emotional needs that require specialist care and support.

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Information about this children’s home

The manager registered with Ofsted in May 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 2 November 2022

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2677270 2

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Inspection date Inspection type Inspection judgement

02/11/2022 Full Good Inspection report for children’s home: 2677270 3

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Overall experiences and progress of children and young people: good

At the time of this inspection, three children were living at the home. Since the previous inspection, two children have moved into the home and two children have moved on.

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Overall experiences and progress of children and young people: good

Staff speak highly about the children and their achievements. They ensure that children live in an environment that is nurturing and they want the best outcomes for them.

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Overall experiences and progress of children and young people: good

Staff build and share positive relationships with children. They understand children’s needs and support them effectively. Children speak well about the home and staff and say that they feel safe. As a result, children’s experiences are positive, they make good progress and feel secure with the adults who are looking after them.

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Overall experiences and progress of children and young people: good

Feedback from parents and professionals about the home is positive. One family member described the staff as ‘friendly’ and ‘supportive’ and said, ‘There is nothing the home could improve on.’ One social worker described the home as ‘really good’ and said that the child they support has settled in and is happy, which has not happened for them before elsewhere.

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Overall experiences and progress of children and young people: good

Children have fun and enjoy a range of activities in and out of the home. They have been on holiday to Blackpool and enjoy spending time with their friends, go-karting, ice skating and going to the gym. One child had not left the local area before living at the home. Staff have gone on day trips with the child to explore new places. The children in the home also spend time together and get on with each other. As a result, children are having experiences they have not had before and are developing positive relationships with each other.

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Overall experiences and progress of children and young people: good

Children are provided with thoughtful memorabilia of their time in the home. Staff create memory books that are regularly updated and highlight the child’s experiences and journey while being at the home. This means that children’s memories are captured and informs their life stories.

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Overall experiences and progress of children and young people: good

Staff recognise the importance of children’s education. They work with professionals to explore barriers to children attending school. However, for two children, the actions taken have been unsuccessful in encouraging them to regularly attend school. Another child has struggled to maintain their previous levels of attendance. The manager has not challenged the wider network of professionals about the unrealistic targets that had been set and where identified risks to one child were not being mitigated by their school.

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Overall experiences and progress of children and young people: good

The inspector observed that two doors were locked during the inspection. In addition, the manager told the inspector that children’s access to the kitchen has previously been restricted at night. This was following concerns that two children Inspection report for children’s home: 2677270 4 were cooking when the rest of the people in the home were asleep. One child told the inspector, ‘They sometimes lock the doors here.’ This means that children cannot always freely access all areas of their home. In addition, when restrictions are necessary, they are not always the least restrictive method of intervention. The manager spoke to staff during the inspection to ensure that they know not to inappropriately restrict children’s movement in the home.

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How well children and young people are helped and protected: good

Children can identify staff who they feel comfortable with to discuss any concerns that they have. This enables children to be open about how they are feeling and provides them with a sense of security.

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How well children and young people are helped and protected: good

There have been no physical interventions during this inspection period. Staff know the children well and implement consistent boundaries. When needed, staff can successfully de-escalate situations before further intervention is needed.

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How well children and young people are helped and protected: good

There has been one complaint made by a child in relation to a member of staff. This was responded to in line with the home’s complaints procedure. The child was happy with the actions taken to address their concerns. Children know how to make a complaint and are informed of the outcome of their complaint. As a result, children feel reassured and listened to.

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How well children and young people are helped and protected: good

Children rarely go missing from this home. When they do, staff follow the protocols in place for children when they are not where they are expected to be. They work with external services to locate them promptly. Staff welcome children home and ensure that they have an opportunity to speak to an independent person about their experiences.

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How well children and young people are helped and protected: good

Staff have a good understanding of children’s risks and what steps to take to mitigate these. However, children’s plans do not clearly reflect these risks or the steps staff should take to support children in managing these.

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The effectiveness of leaders and managers: good

The manager is child focused and knows the children and their needs well. They are ambitious about children’s future and the progress they make.

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The effectiveness of leaders and managers: good

The manager works in partnership with professionals. The manager raises concerns and ensures that the relevant agencies are involved to support the children when needed.

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The effectiveness of leaders and managers: good

Professionals have provided good feedback about the manager. Two social workers told the inspector that the manager communicates with them well and asks for necessary documents when needed. They said that they are pleased with the care that children receive. Inspection report for children’s home: 2677270 5 Staff feel supported, listened to and appreciated by the manager. They feel that they are encouraged to progress in their careers at the home. As a result, staff feel valued and enjoy their roles.

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The effectiveness of leaders and managers: good

The team of staff are experienced and qualified. Those who are not yet qualified are either enrolled or will be enrolled following their probation period. The manager and leaders are keen to promote the progression of staff and their development.

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The effectiveness of leaders and managers: good

The statement of purpose has not been updated to reflect the qualifications and previous experiences of a new staff member. This does not give placing authorities, Ofsted or children up-to-date information about the home. Inspection report for children’s home: 2677270 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

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Requirement Due date

maintain regular contact with each child’s education and training provider, including engaging with the provider and the placing authority to support the child’s education and training and to maximise the child’s achievement;

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(i)(iii)(vi)(viii))

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Requirement Due date

This specifically relates to the registered person ensuring that staff have plans in place to support children in making educational progress and that the wider professional network is engaged in supporting a child if there are barriers to them making educational progress.

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Requirement Due date

This requirement was made at the last inspection and is restated. 15 December

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Requirement Due date

The registered person must ensure that— 12 October 2023 Inspection report for children’s home: 2677270 7 children can access all appropriate areas of the children’s home’s premises; and

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Requirement Due date

any limitation placed on a child’s privacy or access to any area of the home’s premises—

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Requirement Due date

is intended to safeguard each child accommodated in the home;

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Requirement Due date

is kept under review and, if necessary, revised; and

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Requirement Due date

allows children as much freedom as is possible when balanced against the need to protect them and keep them safe. (Regulation 21 (b)(c)(i)(ii)(iii)(iv))

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Requirement Due date

In particular, ensure that the use of locks on the doors in the home is proportionate and the least restrictive intervention.

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Recommendations

 The registered person should continually and actively assess the risks to each child and the arrangements in place to protect them. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 42, paragraph 9.5)  The registered person should ensure that staff’s experience and qualifications are included in the statement of purpose. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.10)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2677270 8

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Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

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Inspector

Jade Bradburn, Social Care Inspector Inspection report for children’s home: 2677270 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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