Children's Home run by TJY Care Ltd in Birmingham

Inspection report children’s home: 2677270 1 Registered provider: TJY Care Ltd Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is operated by a private company. It is registered to provide care for up to three children who may have experienced childhood trauma, which has led to unmet emotional needs that require specialist care and support.

p.1

Information about this children’s home

The current manager registered in May 2022 and is appropriately qualified.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: not applicable

p.1

good

Enforcement action since last inspection: none Inspection report children’s home: 2677270 2

p.1

Inspection date Inspection type Inspection judgement

Not previously inspected Inspection report children’s home: 2677270 3

p.2

Overall experiences and progress of children and young people: good

Four children have moved in since the home opened in May 2022. Three children currently live in the home. One child moved on from the home in an unplanned way. Leaders did not gather sufficient information to help them understand the safeguarding risks for this child before the child moved in. Leaders have reflected on this and completed a review, which has led to an improvement in the information that they now gather for future children.

p.3

Overall experiences and progress of children and young people: good

The home is clean and most of the children’s bedrooms are well personalised. The living areas of the home are well furnished and homely.

p.3

Overall experiences and progress of children and young people: good

Children benefit from nurturing relationships with staff. Children said that they get on well with staff and enjoy spending time with them. Children have recently been to the cinema, ice skating and a theme park with staff. Staff are attentive to how children are feeling, which informs the care that they provide and shows children that their views are important to them.

p.3

Overall experiences and progress of children and young people: good

Children’s health needs are met. For example, one child has specific needs and the staff have worked hard to support the child in understanding the importance of taking medication for them. Children and staff engage well with specialist agencies, who have supported children to become aware of risks related to their health.

p.3

Overall experiences and progress of children and young people: good

The support provided to children by staff regarding their education is variable. Staff support one child well by travelling a long distance every day to get to school and introducing a tutor to give them extra educational support. However, staff are not providing the same level of support to two other children, whose engagement in education is poor. Currently, there is no plan in place to help their educational experience to improve. Managers have not challenged other agencies appropriately when there have been delays in statutory reviews or poor responses.

p.3

Overall experiences and progress of children and young people: good

The manager acts effectively to support children if they complain. When a child made a complaint, the manager investigated it and kept the child up to date throughout. This good practice demonstrates that complaints are taken seriously and children are listened to.

p.3

How well children and young people are helped and protected: good

Children have remained very settled since the home opened. There have been no missing incidents or allegations of harm. A focus on nurturing and relationships in the home has led to there being a positive culture, where there is no need for restraint.

p.3

How well children and young people are helped and protected: good

When children have potential risks related to exploitation and gang involvement, staff effectively follow plans to keep them safe. Staff seek out information from Inspection report children’s home: 2677270 4 others and the child to understand the nature of the risks. When significant incidents occur, staff promptly involve professionals to implement a plan to keep the child safe. Managers have not added some information gained about local gang involvement from these incidents to the review of the premises in order to ensure that factors in the local area are fully assessed for children who could potentially move in.

p.3

How well children and young people are helped and protected: good

Staff effectively respond to potential risks of substance misuse. They ensure that children receive support from specialist agencies. Staff complete room searches only when necessary, and other agencies are informed of incidents.

p.4

How well children and young people are helped and protected: good

Children are supported effectively by staff to develop positive relationships with one another. If disagreements happen between children, staff quickly respond and spend time discussing it with them. Children are effectively supervised and are encouraged to spend positive time with one another.

p.4

How well children and young people are helped and protected: good

The manager’s and staff’s effective use of boundaries for children is inconsistent. Children rarely get sanctions for their behaviour, but when they do, they are proportionate and appropriately recorded. However, incentives and rewards are not used to full effect to help motivate children. The manager does not have a plan to help him to implement bedtime and daily routines for children. This is impacting negatively on children’s school attendance.

p.4

The effectiveness of leaders and managers: good

The current manager registered when the home opened and he is suitably qualified. He is aspirational for the home and knows the children well.

p.4

The effectiveness of leaders and managers: good

Staff say that the manager is very supportive of them and is always available for discussion. Supervisions with the staff happen regularly. These are practice related and are used to discuss training and performance. They support staff to develop their skills.

p.4

The effectiveness of leaders and managers: good

The manager holds monthly team meetings to discuss children’s progress with staff and help them make plans for the upcoming month. These meetings are child focused, but not used to develop staff skills or share good practice to support the team. They could be used to better effect in order to help upskill and develop skills of critical reflection within the staff team.

p.4

The effectiveness of leaders and managers: good

The manager effectively oversees records of incidents and events, and evaluates these to support staff in their development. However, the manager does not currently have a system to help him to review and monitor the quality of care. This means that he has missed some shortfalls in relation to children’s daily routines, support with education and incentives.

p.4

The effectiveness of leaders and managers: good

Staff have not had all the training they need to meet the needs of children in the home. This applies to specialist training to meet the needs of the current children in the home and training such as understanding the risk of going missing, exploitation, Inspection report children’s home: 2677270 5 attachment, and mental health awareness. The children were matched to the home based on the manager’s plan for staff to have had this training before they moved in, but this has not yet happened. The responsible individual has a clear plan in place to rectify this in the coming weeks to ensure that staff have had the training they need.

p.4

The effectiveness of leaders and managers: good

The manager has developed effective partnership relationships with other professionals. All professionals spoken to have specifically mentioned that the manager keeps in regular contact and is always available for meetings and discussions. The manager does not always challenge other professionals when there might be shortfalls in their responses to children. The manager recognises this as an area of ongoing development for him. Inspection report children’s home: 2677270 6

p.5

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.6

Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

p.6

Requirement Due date

seek to involve each child’s placing authority effectively in the child’s care, in accordance with the child’s relevant plans;

p.6

Requirement Due date

seek to secure the input and services required to meet each child’s needs;

p.6

Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (a)(b)(c))

p.6

Requirement Due date

This specifically relates to the registered person ensuring that where they are dissatisfied with the support of a child in their care or when an agency needs to provide greater assistance in meeting a child’s needs, they seek this out and challenge other agencies promptly. 15 December

p.6

Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.6

Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

p.6

Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers; 15 December Inspection report children’s home: 2677270 7 maintain regular contact with each child’s education and training provider, including engaging with the provider and the placing authority to support the child’s education and training and to maximise the child’s achievement;

p.6

Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(i)(iii)(vi)(viii))

p.7

Requirement Due date

This specifically relates to the registered person ensuring that the staff have plans to support children in making educational progress and engage the wider professional network to support a child when there are barriers to a child making educational progress.

p.7

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.7

Requirement Due date

helps children aspire to fulfil their potential; and

p.7

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.7

Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

p.7

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(c)(h))

p.7

Requirement Due date

This specifically relates to the registered person ensuring that staff have the skills to meet the needs of children in the home, and that the registered person has effective reviewing and monitoring systems to understand and develop the quality of care. 29 December

p.7

Recommendations

 The registered person should ensure that they understand what will be required of them before they accept responsibility for a child’s placement, to avoid disruption and instability for the child in future and for other children in the home. Inspection report children’s home: 2677270 8 (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 56, paragraph 11.5)

p.7

Recommendations

 The registered person should ensure that they review the appropriateness and suitability of the location and premises of the home at least once a year. The review should include the identification of any risks and opportunities presented by the home’s location and strategies for managing them. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 64, paragraph 15.1)

p.8

Recommendations

 The registered person should ensure that staff understand factors that affect children’s motivation to behave in a socially acceptable way. Staff should encourage an enthusiasm for positive behaviour through the use of positive behaviour strategies in line with the child’s relevant plans. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 39, paragraph 8.13)

p.8

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report children’s home: 2677270 9

p.8

Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

p.9

Inspector

Fiona Roche, Social Care Inspector Inspection report children’s home: 2677270 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.9

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.10

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.10

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.10