Children's Home run by Resilience Residential Services Limited in Manchester

Inspection report for children's home: 2729120 1 Registered provider: Resilience Residential Services Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and operated by a private provider. It is registered to provide care for one child with social and emotional needs. At the time of this inspection, one child was living in the home.

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Information about this children’s home

The manager registered with Ofsted in May 2023.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 7 February 2024

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children's home: 2729120 2

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Inspection date Inspection type Inspection judgement

07/02/2024 Full Good Inspection report for children's home: 2729120 3

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Overall experiences and progress of children and young people: outstanding

The child thrives in this home, because staff nurture and develop their potential. Staff know the child extremely well and have a comprehensive understanding of their emotional, social and developmental needs. This knowledge enables staff to provide tailored support that promotes the child’s progress and well-being.

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Overall experiences and progress of children and young people: outstanding

The child has developed a keen sense of security and belonging in the home. The child has developed trusting and loving relationships with staff and has been able to express their feelings. This is tremendous progress.

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Overall experiences and progress of children and young people: outstanding

The child’s progress, no matter how small or big, is rewarded and celebrated. Staff provide praise and encouragement to acknowledge each of the child’s milestones. This positive reinforcement contributes to the child’s growing confidence and self-esteem. Through these nurturing interactions, the child is motivated to continue making progress in various areas of their life.

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Overall experiences and progress of children and young people: outstanding

The child has 100% school attendance and is achieving and reaching their potential. They recently received a school award. From the child’s starting point, this is a considerable achievement. Staff are dedicated and take the child to their school each day. The school is a significant distance from the home and is an important place for this child, providing them with stability.

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Overall experiences and progress of children and young people: outstanding

Therapeutic sessions have been introduced to address the child’s emotional needs. Early indications are that they are having a positive impact. These interventions are helping the child develop healthier coping strategies and emotional resilience. This means the child has more opportunities in their life.

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Overall experiences and progress of children and young people: outstanding

Staff go the extra mile in the way a good parent would. When the child is upset, staff create safe spaces and opportunities for ‘real talk’, which allow the child to express their emotions openly and honestly. This means that the child can talk about emotive personal circumstances. This was a milestone for the child and the staff.

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Overall experiences and progress of children and young people: outstanding

Staff show a deep understanding of the importance of cultural identity in the child’s emotional well-being and self-esteem. To help the child establish a strong connection to their background, staff have taken the child to visit their hometown, allowing the child to engage with their community. This thoughtful and considered approach enables the child to develop a sense of pride in their heritage, which significantly enhances their sense of belonging and self- worth.

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How well children and young people are helped and protected: outstanding

The child is safe and has become increasingly safe because of the care provided. There have been no safeguarding incidents and previous risk-taking behaviours have ceased. Inspection report for children's home: 2729120 4 There have been no missing-from-home incidents for a sustained and significant period. The staff are aware that the child is at risk of going missing when something happens to cause them distress. The staff understand and support the child at these times. This proactive approach has ensured the child’s safety and well-being and provided them with the security they need to thrive.

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How well children and young people are helped and protected: outstanding

Records show that staff have purposeful discussions with the child, which reinforce positive behaviour and educate the child. These positive relationships have enabled the child to find creative ways to manage their emotions and behaviours. As a result, there have been no incidents that have needed the child to be restrained.

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How well children and young people are helped and protected: outstanding

Care plans are regularly updated in collaboration with external professionals, ensuring that the child’s needs are always central to decision-making. The staff team consistently demonstrates a proactive approach to addressing any emerging needs, and the child’s views are actively sought and incorporated into their care planning.

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How well children and young people are helped and protected: outstanding

Staff are recruited safely and are suitable people to work with the child. The manager ensures that staff skills are matched with the child’s needs. Initially, the child was unable to work with female staff. However, through the manager’s effective planning and persistence, the child has now developed positive relationships with the entire team.

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The effectiveness of leaders and managers: outstanding

The staff are managed by a strong and experienced manager, who is child-centred and diligent. The manager is committed to ensuring that all staff have high standards of skills and knowledge to meet the child’s complex needs. The manager is inspirational, which means staff are motivated and feel valued. As a result, the child benefits from exceptionally high standards of care.

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The effectiveness of leaders and managers: outstanding

The leadership team shows a strong, clear vision for the home. They set ambitious standards for care and are committed to continuous improvement. The manager regularly undertakes self-assessments of the operation of the home to evaluate the home’s performance. This includes the use the feedback from staff, the child and external agencies. This drives continual and innovative improvements in the home.

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The effectiveness of leaders and managers: outstanding

There are strong systems to check the child’s progress. This means that progress can be tracked and obstacles to progress can be removed. The manager has clear oversight of care in the home and the impact this has on the child’s experiences and progress.

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The effectiveness of leaders and managers: outstanding

The manager ensures that the support provided to the child is individualised. Care plans are not just formalities but living documents that are regularly reviewed and adjusted based on the child’s evolving needs. The child’s input and ideas are at the heart of the operation of the home. This empowers the child to influence their care and creates trusting relationships. Inspection report for children's home: 2729120 5 The manager ensures that all staff have excellent support and guidance. Staff have regular supervision, team meetings and a clear training programme. Leaders and managers are held in high regard by the staff, who feel that they can develop in their roles.

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The effectiveness of leaders and managers: outstanding

The manager empowers staff by trusting them with responsibilities, encouraging autonomy where appropriate, and ensuring they have the support needed to perform at their best. Regular supervision and open-door policies help staff feel confident in seeking guidance or raising concerns. One member of staff said the staff felt ‘part of a family’.

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The effectiveness of leaders and managers: outstanding

There were no requirements or recommendations set at this inspection. Inspection report for children's home: 2729120 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2729120 7

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Children’s home details

Registered provider: Resilience Residential Services Ltd

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Children’s home details

Registered provider address: 225, 5300 Lakeside, Cheadle SK8 3GP

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Inspectors

Mathew Morris-Jones, Social Care Inspector Sally Mitchell, Social Care Inspector Inspection report for children's home: 2729120 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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