Children's home run by Resolute Care

Inspection report for children's home: 2697607 1 Registered provider: Resolute Care LTD

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children’s home provides care for up to three children who experience emotional and/or behavioural difficulties.

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Information about this children’s home

There is a skilled and experienced registered manager in post.

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Information about this children’s home

Four children have moved on from the home since the last inspection.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report for children's home: 2697607 2

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Inspection date Inspection type Inspection judgement

10/05/2023 Full Outstanding Inspection report for children's home: 2697607 3

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Overall experiences and progress of children and young people: outstanding

Children say they are happy living at the home. The adults have created a nurturing environment. Children prefer to call staff members ‘adults’ rather than ‘staff’. Children thrive in a culture where adults appropriately give warmth, hugs and reassurance. One child said, ‘It is really good. I really like living here. The adults help me and are always there to help me.’

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Overall experiences and progress of children and young people: outstanding

Children enjoy an excellent range of play and leisure activities. These offer them opportunities to have fun and develop interests and hobbies. This also gives them the chance to socialise and make friends. Children go on holidays together and are encouraged to maintain relationships they had with children that have left the home. This supports the children to develop their confidence and sense of identity.

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Overall experiences and progress of children and young people: outstanding

Regular individual ‘positive change’ sessions and ‘just because’ records between adults and children support them to speak openly about their well-being. Staff use fresh ideas and creative approaches to keep children engaged. This helps children to feel listened to and supports their relationships with staff.

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Overall experiences and progress of children and young people: outstanding

Feedback from stakeholders is remarkable. There are excellent working relationships between professionals and families. Placing authorities give praise to team members for their care of children. One professional said, ‘Absolutely brilliant. They went above and beyond. They are probably one of the best homes I have worked with.’

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Overall experiences and progress of children and young people: outstanding

The manager and adults go above and beyond their roles to ensure children attend education. Children have been well supported with their transition of returning to school following time off. The children’s attendance is excellent. The children are proud of their achievements. Adults celebrate all the children’s achievements, which are shown through pictures and their ‘just because’ records.

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Overall experiences and progress of children and young people: outstanding

Children are encouraged and supported to engage with their neighbourhood and local community through participation in charity work to raise money. They have taken part in the local inflatable fun run and have adopted a Panda from Chester Zoo.

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How well children and young people are helped and protected: outstanding

Adults who work at the home use their skills and relationships with children to manage behaviour effectively. They are confident in this area of practice. When restraint is used, it is only as a last resort. Any incidents of restraint are recorded clearly, and the manager provides a good standard of evaluation, identifying learning where necessary. This helps to create a calm and stable atmosphere.

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How well children and young people are helped and protected: outstanding

Great importance is placed on preventing risks to children reoccurring. There is a child- centred approach to the discussions adults have with children about risks. They use Inspection report for children's home: 2697607 4 innovative and enjoyable ways to engage children in these discussions. This helps children to learn about themselves, what upsets them and how to keep themselves safe. For one child, the use of sending an emoji to the adults and a resource box has provided her an individual approach to talk to the adults about how she is feeling. This has resulted in a reduction of incidents and exceptional progress from their starting point.

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How well children and young people are helped and protected: outstanding

Risk assessment documents are clear, detailed and individual to the child. They are kept under regular review, and external agencies have been involved in informing some of these assessments. There is a range of strategies in place designed to guide adults in their work with children, which significantly reduces risks. Adults know the children very well. They are curious and quickly identify changes in children’s behaviours and implement new plans to safeguard their well-being. Children are significantly safer than they were before coming to live in this home.

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How well children and young people are helped and protected: outstanding

Children rarely go missing from home. This was a significant risk for one child at the point of moving to the home. However, there have not been any incidents of going missing from home for over seven months. Children are given age-appropriate levels of trust to spend time with their friends in the community. The adults have worked with children to understand potential risks, dangers and how to keep themselves safe when away from home.

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How well children and young people are helped and protected: outstanding

Ofsted is not always made aware of serious incidents. This prevents the regulator from effectively evaluating the care afforded to children. On one occasion, following a child’s disclosure, there was a significant delay in a response for the child. This impacted on the child being able to talk about this further.

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The effectiveness of leaders and managers: outstanding

Leaders and managers are ambitious for children and are inspirational leaders. They provide excellent role modelling to the adults and drive improvements forward. The home is led by a committed and highly skilled manager. She is enthusiastic about providing high standards of care for children. The management team has inspired adults who work there to provide exceptional care to children. This has enabled children to flourish and progress in all areas of their development.

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The effectiveness of leaders and managers: outstanding

The manager has recruited a skilled staff team. Each person brings their own skills and experience, which have been integrated into a consistent approach. The adults enjoy their work and are supportive of each other. There is a thorough induction for adults, and their development is carefully monitored. As a result, the quality of care for children is sustained over time.

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The effectiveness of leaders and managers: outstanding

The manager has developed excellent relationships with internal and external colleagues, who have considerable confidence in the care provided to children. The manager is confident to challenge professionals where there are shortfalls in plans for children. She regularly advocates for their needs. As a result, children are well protected from situations that may not be in their best interests. Inspection report for children's home: 2697607 5 The manager is very proactive and has developed a culture in the home that sets high expectations. She ensures that there is a child-centred approach to care and recognises that children’s progress is unique to them. She is always seeking ways to improve her practice and role models this to the staff team. This exceptional practice ensures children continue to exceed expectations.

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The effectiveness of leaders and managers: outstanding

There is a focus on reflective practice and learning for the staff team. This is demonstrated in team meetings and supervision discussions with adults. Adults report they feel supported by the management team. However, for some adults, supervision discussions have not been consistently completed each month and in line with the provider’s policy. Inspection report for children's home: 2697607 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child—

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e)) 27 December 2024

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Recommendation

 The registered person should ensure that where the placing authority or another relevant person does not provide the input and services needed to meet a child’s needs during their time in the home, the home must challenge them to meet the child’s needs (see Regulation 5(c)). Staff should act as champions for their children, expecting nothing less than a good parent would. The registered person should consider the use of an independent advocate (see paragraph 4.16) if the child’s needs are not being met. (‘Guide to the Children’s Home Regulations, including the quality standards’, page 12, paragraph 2.8) Inspection report for children's home: 2697607 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2697607 8

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Children’s home details

Registered provider address: Unit 27, Trent South Industrial Park, Nottingham NG2 4EQ

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Inspector

Eleanor Quanbrough, Social Care Inspector Inspection report for children's home: 2697607 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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