Children's home run by Resolute Care

Inspection report for children's home: 2697607 1 Registered provider: Resolute Care Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home provides care for up to three children who experience emotional and/or behavioural difficulties.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: not applicable

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outstanding

Enforcement action since last inspection: none Inspection report for children's home: 2697607 2

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Recent inspection history

Not previously inspected Inspection report for children's home: 2697607 3

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outstanding

Children are thriving in this home. They have developed extremely positive relationships with all the staff. They are all making excellent progress in several areas. One child said, ‘I am happy, and I want to live here forever.’ The trusting and positive relationships that children have with staff provide them with the stability and security they need to help them address their past traumatic experiences.

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outstanding

Regular individual key-work meetings between staff and children support children to speak openly about their well-being. Staff use fresh ideas and creative approaches to keep children engaged. This helps children to feel listened to and supports their relationships with staff.

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outstanding

All children are fully engaged in full-time education at schools that meet their needs well. Excellent communication between staff and education professionals contributes to the tremendous progress children make. The manager has ensured that creative and individual education and employment opportunities are given to all children, whatever their needs. For one child, extra support is being offered by the provider’s own training team. The purpose of this is to ensure the child is supported to achieve an alternative qualification, to provide greater opportunities to get into work or an apprenticeship.

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outstanding

Children are involved in a variety of activities to support their interests. Staff ensure that children engage in physical activities. Children are helped to remain healthy as well as to have fun.

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outstanding

When children move in or out of the home, this is very carefully planned. Leaders consider the needs of the children already living in the home. For one child, managers became aware that they had limited understanding of the reasons why they are living in the home. The subsequent ongoing support provided by the staff was highly imaginative, including using social stories, to support the child to understand in a way that was meaningful to them.

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outstanding

The home is extremely well presented. Children’s bedrooms are personalised and they are proud of them. There is plenty of space where children can spend time alone if they wish and there are separate rooms where they can engage in education or social activities.

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outstanding

Children have built extremely secure attachments with staff in a short period of time. Children have made excellent progress from their starting points. Very positive relationships with staff are instrumental to enabling children to talk about any worries Inspection report for children's home: 2697607 4 they have. Children say that they feel safe and secure. A social worker was extremely complimentary about the leaders and managers. They told the inspector about the positive atmosphere for a child who had recently moved into the home. They said that the child is ‘incredibly happy, comfortable with staff and the children’.

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outstanding

Children receive help and support from staff with specific issues that are affecting them, such as how to reduce their self-harming behaviours and in relation to their personal safety and identity. Staff research new ideas and approaches to support children’s understanding of their own safety. Child-friendly discussions and creative tools are used to support children. The manager and team regularly meet for peer supervision with the provider’s psychologist. This gives staff opportunities to further understand and manage children’s behaviours and risks. Risks and issues are identified early, and incidents rarely escalate.

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outstanding

Risk assessment documents are clear, detailed and individual to the child. They are kept under regular review and external agencies have been involved in informing some of these assessments. There is a range of strategies in place designed to guide staff in their work with children, which significantly reduces risks. Staff know the children very well. They are curious and quickly identify changes in children’s behaviours and implement new plans to safeguard their well-being. Children are significantly safer than they were before coming to live in this home.

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outstanding

Staff know the children so well that physical interventions are very rarely used. However, when they are used, they are always proportionate and a last resort to ensure children’s safety. Detailed recording of such incidents, debriefs with staff and children and robust management oversight help staff and children reflect on what has happened. This ensures that practice in this area keeps improving and remains safe and appropriate.

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outstanding

Staff and managers work closely with a range of agencies to keep children safe and there is a clear multi-agency approach. Agencies have applauded staff’s competence and skills when working with children. One professional stated that staff know the children very well and recognise when children are becoming distressed or angry. One external professional said, ‘Staff follow children’s behaviour management plans and recognise triggers. Staff know how to work with children.’

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outstanding

Staff have used creative ways of capturing children’s concerns. One child had a ‘worry monster’. Another child said staff are always available to speak to. Children are confident that if they raise a concern, staff will respond to them. Children have access to an advocate. This ensures that children have another trusted adult to speak to if they are worried about anything.

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The effectiveness of leaders and managers: outstanding

The manager is experienced, confident and passionate. She is held in high regard by the children, staff and external professionals. She is supported effectively by a skilled deputy manager who shares her vision. As a result of the dedicated Inspection report for children's home: 2697607 5 leadership team, children enjoy a consistent, safe, family-type environment where they can flourish and where staff are fully attuned to their needs.

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The effectiveness of leaders and managers: outstanding

The manager is visible and approachable. Staff say that they are very well supported in their roles and day-to-day practice. The manager goes above and beyond every day to make sure that children and staff feel valued, loved and supported. The staff work well together and staff morale is extremely high.

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The effectiveness of leaders and managers: outstanding

The manager has an in-depth understanding of children’s needs. She monitors all aspects of the care provided, to ensure that continual progress is made. She is not afraid to challenge other agencies when issues arise and acts as a very strong and positive advocate for the children.

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The effectiveness of leaders and managers: outstanding

The manager’s oversight of the home is exceptional. She has ensured that she provides meticulous monitoring of all children’s documents and continues to add comments on all documents for further improvement. This helps to ensure that staff’s practice remains at a consistently high standard and identifies any additional support that children need.

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The effectiveness of leaders and managers: outstanding

Staff are provided with regular formal reflective supervision meetings and yearly appraisals. These discussions and the plans drawn up are reflective and have a strong focus on the needs of the children. The manager supports her team by having regular staff and clinical meetings to enhance their understanding of how they can help the children make more progress.

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The effectiveness of leaders and managers: outstanding

Communicating with children’s families is a strength. This approach supports parents to be fully involved in the care around their child. This means that the approaches to care are understood by all. This has ensured that parents are fully involved in the decision-making relating to their child.

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The effectiveness of leaders and managers: outstanding

Placing authorities and agencies speak highly of the leaders and managers. One agency said that leaders and managers provide them with good examples of outstanding practice. They told the inspector, ‘They go above and beyond for children. All children receive exceptional care.’

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2697607 6

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Children’s home details

Registered provider address: Girlings & Co, 11 High Street, Ruddington, Nottingham NG11 6DT

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Inspector

Corline Parker, Social Care Inspector Inspection report for children's home: 2697607 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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