Children's Home run by Care2rise Ltd in Hounslow

Inspection report for children's home: 2697534 1 Registered provider: Care2Rise Ltd

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is privately owned and provides care for up to four children who may have social and emotional difficulties, mental disorders and/or learning disabilities.

p.1

Information about this children’s home

The registered manager left the post in June 2024. The home has a new manager who has applied to Ofsted to be registered.

p.1

Information about this children’s home

At the time of the inspection, two children were living at the home.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 7 September 2023

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report for children's home: 2697534 2

p.1

Inspection date Inspection type Inspection judgement

07/09/2023 Full Good Inspection report for children's home: 2697534 3

p.2

Overall experiences and progress of children and young people: good

Children living in this home make good progress. Staff build positive relationships with the children and understand their needs. New children are given the opportunity to visit the home before they move in. This enables them to meet the other children and staff.

p.3

Overall experiences and progress of children and young people: good

Staff support children to maintain positive relationships with people who are important to them, and family members are encouraged to visit the home.

p.3

Overall experiences and progress of children and young people: good

Children participate in a wide range of activities and are encouraged to pursue their hobbies and interests. Activities include trips to museums, a visit to a winter wonderland, bowling and going to the cinema.

p.3

Overall experiences and progress of children and young people: good

The manager is enthusiastic and encourages staff to support children to learn important life skills through key-work sessions. One child said, ‘They teach me loads of things like cooking and cleaning, which was a challenge.’

p.3

Overall experiences and progress of children and young people: good

Children understand boundaries in the home. They recognise that staff care about them and have not found it necessary to raise any complaints. However, staff do not always capture children’s wishes, views and feelings about their care.

p.3

Overall experiences and progress of children and young people: good

Staff promote the importance of education. One child is receiving support from a tutor who comes to the home. Another child was due to start at a new education provision in September.

p.3

Overall experiences and progress of children and young people: good

The home is undergoing refurbishment. The home is not always consistently maintained, to provide a nurturing and homely living space and take into account children’s preferences and choices.

p.3

How well children and young people are helped and protected: good

Children are safeguarded. Staff follow appropriate procedures and work closely with external professionals when children go missing from home. They take proactive steps to contact children and encourage them to return home. Staff ask for a return home interview to be carried out by the placing authority. Although some missing from care records are of good quality others are missing information.

p.3

How well children and young people are helped and protected: good

The manager and staff manage incidents well. Staff engage with children to gain insight into their experiences, to reduce further incidents. Children are helped to understand and manage their emotions, which helps to reduce their vulnerabilities.

p.3

How well children and young people are helped and protected: good

Children’s health needs are well managed, and all staff are trained in first aid. Children are in good health. Staff seek external professional support when required. Children Inspection report for children's home: 2697534 4 attend health appointments. Medication records are clear and provide accurate detail that aligns with children’s health plans.

p.3

How well children and young people are helped and protected: good

Staff recruitment checks are carried out to ensure that only suitable adults are employed to work with children.

p.4

How well children and young people are helped and protected: good

Staff receive safeguarding training. This includes a specific focus on areas such as safeguarding children who go missing from home and are vulnerable to child exploitation.

p.4

The effectiveness of leaders and managers: good

The newly recruited manager is ambitious and has plans to develop the home. There are changes in the management team and a new operational director will soon be joining the home.

p.4

The effectiveness of leaders and managers: good

Leaders and managers have recruited new staff to meet the demands of the home. They also use bank staff from other homes in the organisation. This has secured consistency of care for the children.

p.4

The effectiveness of leaders and managers: good

Leaders and managers have good knowledge of the children’s progress and needs. The manager ensures that appropriate action is taken when children’s needs are not being met by the placing authority.

p.4

The effectiveness of leaders and managers: good

New members of staff receive a well-structured induction. Staff are enrolled on the required residential childcare course. Staff receive training that helps them to meet children’s individual needs.

p.4

The effectiveness of leaders and managers: good

Some case management records do not reflect some of the work that staff carry out with children, to demonstrate this good practice.

p.4

The effectiveness of leaders and managers: good

Staff receive effective supervision monthly. The manager and staff reflect on the care of the children as well as discuss any development issues and lessons learned.

p.4

The effectiveness of leaders and managers: good

Leaders and managers promote the development of senior staff. One member of staff has been promoted to deputy manager and talks passionately about enhancing the care of children. The manager and staff engage in regular team meetings. There is a good focus on children’s needs and areas for development. Staff reflect as a group to understand ways of engaging children and learning from incidents. Inspection report for children's home: 2697534 5

p.4

Recommendations

 The registered person should ensure that the children’s home is a nurturing and supportive environment that meet the needs of their children and is a homely, domestic environment. Children’s homes must comply with relevant health and safety legislation (alarms, food hygiene, etc); however, in doing so, homes should seek as far as possible to maintain a domestic rather than institutional impression. This specifically relates to regular maintenance, decoration and repainting of communal areas and bedrooms. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that children can express their wishes and feelings. They should ensure they balance the wishes of the child against what they judge to be in their best interests. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 22, paragraph 4.9)

p.5

Recommendations

 The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2697534 6

p.5

Children’s home details

Registered provider address: 118a Barking Road, Royal Victoria Docks, London E16 1EN

p.6

Inspector

Jade Nelson, Social Care Inspector Inspection report for children's home: 2697534 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7