Children's Home run by Care2rise Ltd in Hounslow

Inspection report for children’s home: 2697534 1 Registered provider: Care2Rise Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care for up to three children with social and emotional difficulties.

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Information about this children’s home

This home and manager registered with Ofsted on 14 December 2022. This is the home’s first inspection.

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Information about this children’s home

There were two children living at the home at the time of this inspection.

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Information about this children’s home

The inspector was aware during this inspection that serious child protection allegations were being investigated by the appropriate authorities. While Ofsted does not have the power to investigate allegations of this kind, actions taken by the home in response to the allegations were considered, where appropriate, alongside other evidence available at the time of the inspection to inform the inspector’s judgements.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2697534 2

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Overall experiences and progress of children and young people: good

Children living in this home make good progress. Children attend school and their attendance has improved since living in the home. The registered manager challenges placing authorities when educational plans are not followed. Additionally, staff are creative with children’s plans to promote education and ensure that any barriers to education are overcome.

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Overall experiences and progress of children and young people: good

Children experience positive beginnings and endings in the home. Before moving in to the home, the registered manager visits children and they have the opportunity to visit the home to meet staff and the children who live there. To prepare children for leaving the home, staff have individual discussions with them about the areas that they need to continue to develop. One parent said, ‘The manager and staff went above and beyond for my child; they really tried to meet his needs. My child has a good relationship with them.’

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Overall experiences and progress of children and young people: good

Children enjoy a range of activities, such as going to the cinema, amusement parks and museums. These activities help to improve children’s social interactions and build their skills and strategies to form and maintain relationships, to gain a sense of their own identity.

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Overall experiences and progress of children and young people: good

Children have positive relationships with the staff. Children say that they feel safe and can talk to staff if they have any worries.

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Overall experiences and progress of children and young people: good

The physical environment is maintained to a high standard. Any damage or wear and tear is quickly repaired. Children are fond of their bedrooms because they have personalised them. Children are happy living in a warm and nurturing environment, and they take pride in their home.

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How well children and young people are helped and protected: good

Children’s risks and vulnerabilities are known and understood. The home has strong systems in place to support children. Staff manage behaviour well and use their knowledge of the children to distract and redirect any negative behaviours.

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How well children and young people are helped and protected: good

Restraints are rare. If restraint is used, the incident is recorded appropriately and all relevant professionals are notified. Children are given the opportunity for a debrief following an incident. The debrief ensures that the child understands the reason that a hold was necessary.

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How well children and young people are helped and protected: good

Children feel listened to. Targeted and individualised discussions help children to understand risk. Children’s meetings are held regularly to gather their wishes and feelings. This helps children to improve their self-esteem and to develop social skills. Inspection report for children’s home: 2697534 3 Staff are proactive when children go missing from the home. They contact children and work with other agencies to ensure that children are safe. Records of missing- from-home incidents are thoroughly reviewed and debriefs are completed with staff and children.

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How well children and young people are helped and protected: good

Parents and social workers say that staff do not ‘give up’ on children. Staff understand each child’s plan and work creatively towards providing the best outcomes for them.

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How well children and young people are helped and protected: good

Medication arrangements are secure, and staff are confident in the administration procedures.

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How well children and young people are helped and protected: good

Staff recruitment is not thorough. For example, proof of address is not obtained and responses from referees about disciplinary processes are not gathered. This oversight places children at risk from unsuitable staff.

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The effectiveness of leaders and managers: good

The registered manager shows an ambitious vision, with high expectations for what all children can achieve. The registered manager has a good understanding of the children’s progress and their needs, and ensures that appropriate action is taken when children’s needs are not being met by placing authorities.

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The effectiveness of leaders and managers: good

The current staff team is stable and consists of experienced and less-experienced workers. Staff said that leaders and managers support them well. Staff work well together, and communication is effective.

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The effectiveness of leaders and managers: good

Staff have a thorough induction and receive regular and effective supervision. Team meetings are well attended and held regularly. Staff cover topics that are relevant to the current matters arising in the children’s lives.

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The effectiveness of leaders and managers: good

The registered manager has good working relationships with the other professionals involved in children’s care and with children’s parents. Parents and social workers are pleased with the level of verbal and written communication between them and the home.

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The effectiveness of leaders and managers: good

Leaders and managers have joined a training hub that offers an extensive range of online training for staff. However, not all staff have completed training to meet the specific needs of all the children. Inspection report for children’s home: 2697534 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(3)(d))

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Requirement Due date

In particular, managers should ensure that they have proof of address for staff and information about previous disciplinary processes. 11 December 2023

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development. (Regulation 33 (4)(a))

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Requirement Due date

In particular, leaders and managers must ensure that staff undertake appropriate training to meet the needs of children living in the home. 11 December 2023 Inspection report for children’s home: 2697534 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2697534 6

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Children’s home details

Registered provider address: 118a Barking Road, Royal Victoria Docks, London E16 1EN

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Inspector

Melvin Davies, Social Care Inspector Inspection report for children’s home: 2697534 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted Inspection report for children’s home: 2697534 8

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