Children's home run by Tutelage Care Redbridge Limited

Inspection report children's home: 2664861 1 Registered provider: Tutelage Care Redbridge Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This privately owned home provides care for up to five children with learning disabilities and/or emotional and social difficulties.

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Information about this children's home

The home was registered in March 2022 and the manager registered in October 2023.

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Information about this children's home

At the time of the inspection, three children were living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children's home: 2664861 2

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Inspection date Inspection type Inspection judgement

16/05/2023 Full Good 15/09/2022 Full Good Inspection report children's home: 2664861 3

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Overall experiences and progress of children and young people: good

Children make good progress living in this home. Some of the children have not engaged in education for long periods of time and they now access learning and attend school. Children have made improvements with missing from home incidents and are building healthy relationships with adults and their peers.

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Overall experiences and progress of children and young people: good

Children are supported to move into the home through careful transition plans. They visit the home before moving in and the children already living in the home are also pre- pared for new children coming to live with them. This supports children to feel comforta- ble and settle when they live together.

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Overall experiences and progress of children and young people: good

Children are given incentives to promote positive behaviour and attitudes. They are praised for their achievements, such as developing independence skills, maintaining timekeeping when returning to the home and making improvements with school attend- ance.

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Overall experiences and progress of children and young people: good

Consultation with children is a strength of the home. Children’s views are gathered in several different ways such as through house meetings and formal and informal keywork sessions.

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Overall experiences and progress of children and young people: good

Staff ensure that children’s physical health needs are met well. Children are registered with local health services and attend routine health appointments. Staff also recognise the importance of a healthy lifestyle and include this in children’s daily routines. Children are educated about the benefits of maintaining good health through discussions with staff.

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Overall experiences and progress of children and young people: good

Children are supported to see people who are important to them. The registered man- ager and staff understand the importance of children having positive time with their loved ones. Staff advocate on behalf of children regarding their wishes about spending time with their family. They also maintain positive relationships and communication with family members to make sure children continue to have positive experiences when they see each other. This supports children to maintain a sense of their identity.

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Overall experiences and progress of children and young people: good

Children feel safe in the home. This allows them to build trusting relationships with staff members who they get along with well. Staff talk to children with warmth and humour. Children say they feel listened too, they like living in the home and feel well supported. Two children say the home is nine out of ten for being good. One child expressed that they are more stable here than their previous home and that the staff care about them.

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Overall experiences and progress of children and young people: good

The physical environment is maintained to a high standard. Any damage or wear and tear is quickly repaired. Children also personalise their bedrooms. Inspection report children's home: 2664861 4

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How well children and young people are helped and protected: good

Children’s risks and vulnerabilities are well understood by staff. Staff work closely with other agencies to ensure that appropriate actions are taken to keep children safe. Leaders and managers have worked very well with the placing authority support services to effectively manage one child’s risks. As a result, incidents in the home have reduced.

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How well children and young people are helped and protected: good

Safeguarding incidents in the home have reduced significantly since the last inspection. Staff provide children with consistent structure, routine, and boundaries. This ensures that children are provided with certainty in their care and feel safe. Staff are sympathetic to children’s feelings and explore their emotions. As a result, children feel listened to and incidents do not frequently escalate.

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How well children and young people are helped and protected: good

Missing-from-home incidents have reduced and are managed well. Staff take proactive steps to contact children when they go missing and encourage their prompt and safe re- turn home. Staff use incentive programmes and give children’s responsibilities such as caring for the home’s pets as strategies to reduce missing. For some children this has had a huge impact. One child’s family and support worker commended the registered manager and staff for providing their child with stability and keeping them safe.

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How well children and young people are helped and protected: good

Children’s plans reflect their needs and provide staff with clear guidance. Staff have meaningful conversations with children about risks. As a result, children’s needs, risks, strengths and vulnerabilities are well understood.

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How well children and young people are helped and protected: good

Recruitment of new staff is thorough and ensures that all necessary background checks have been carried out. This means that only adults who have been appropriately vetted are able to work with children.

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The effectiveness of leaders and managers: good

The registered manager is passionate, confident and child focused. She places children at the centre of her practice and takes pride in creating a family environment. She en- sures children are given a voice and are listened to. This ensures that children feel a sense of belonging, which contributes towards their positive experiences.

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The effectiveness of leaders and managers: good

The registered manager demonstrates effective partnership working. Professionals speak very positively about their experiences working with the registered manager and staff. They are complimentary about the quality of care provided to children and the progress children have made as a result.

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The effectiveness of leaders and managers: good

The home has an established and skilled staff team. Staff speak positively about working in the home and the support that they receive from the registered manager. This means that children receive nurturing care from a skilled and motivated staff team. Inspection report children's home: 2664861 5 Staff training is comprehensive. All staff are trained in safeguarding, medication admin- istration and health and safety. They are trained to use physical intervention, when nec- essary, but this is rarely used. Additionally, they are trained in a therapeutic model of care.

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The effectiveness of leaders and managers: good

Staff have regular and effective supervision. Staff performance and practice is reviewed annually and there are regular team meetings. This helps staff to continually improve their individual practice and focus on their professional development.

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The effectiveness of leaders and managers: good

No recommendations or requirements have been made during this inspection. Inspection report children's home: 2664861 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the 'Social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. Inspection report children's home: 2664861 7

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Children's home details

Registered provider: Tutelage care Redbridge Ltd

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Children's home details

Registered provider address: 33 Roebuck Road, Hainault Business Park, Ilford IG6 3TZ

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Inspector

Melvin Davies, Social Care Inspector Inspection report children's home: 2664861 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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