Children's home run by Tutelage Care Redbridge Limited

Inspection report for children's home: 2664861 1 Registered provider: Tutelage Care Redbridge Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care for up to five children with learning disabilities.

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Information about this children’s home

The home was registered in March 2022. There has been no registered manager since July 2022. A manager has been appointed and has submitted an application to register with Ofsted.

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Information about this children’s home

At the time of the inspection, three children were living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 15 September 2022

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2664861 2

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Inspection date Inspection type Inspection judgement

15/09/2022 Full Good Inspection report for children's home: 2664861 3

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Overall experiences and progress of children and young people: good

At the time of the inspection, all the children were receiving home tuition provided by their schools. Staff support children to engage with the home tutor. Staff’s strong learning ethos is ensuring that any barriers to children’s education are overcome.

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Overall experiences and progress of children and young people: good

Children receive support to develop their independence skills. Staff carefully and creatively devise children’s independence plans to ensure that children can learn at their own pace and are not placed in unsafe situations. One child is currently being supported to develop the skills and confidence to travel independently in the community.

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Overall experiences and progress of children and young people: good

Children’s physical and emotional health are promoted effectively. They receive emotional support from a suitably trained staff team and external therapeutic services. Children lead healthy lifestyles and enjoy a healthy diet, which includes nutritional foods and snacks.

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Overall experiences and progress of children and young people: good

The physical environment of the home is clean and tidy, and repairs are carried out swiftly. Children like their bedrooms because they have personalised them. Children are happy living in a warm and nurturing environment and they take pride in their home.

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Overall experiences and progress of children and young people: good

On the whole, children talk positively about the home and staff. Staff could further enhance relationships with children by having more meaningful discussions with all children in relation to unwanted behaviours.

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How well children and young people are helped and protected: good

The children do not go missing from home and they feel safe and secure living there. The children generally have good relationships with each other. Staff swiftly act to address any bullying, which is resolved using restorative approaches. Regular discussions about respecting others are helping children to live together safely.

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How well children and young people are helped and protected: good

Staff know and understand children’s risk and vulnerabilities. There are suitable strategies in place to reduce risk. When new risks are identified, staff work collaboratively with all relevant professionals to manage and minimise risk. Staff’s knowledge and effective partnership working are increasing children’s safety.

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How well children and young people are helped and protected: good

There have been no physical interventions or consequences used in the home. Staff use incentives and rewards to promote positive behaviour and support children to safely manage difficult feelings. As a result, there have been some significant improvements in children’s emotional well-being and they are more settled.

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How well children and young people are helped and protected: good

Care planning for children moving into the home is well managed. Before moving to the home, children have the opportunity to visit, or have a virtual tour, and meet Inspection report for children's home: 2664861 4 staff. Children already living at the home are informed when new children are due to move in and their views are considered in the planning process.

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The effectiveness of leaders and managers: good

Leaders and the manager have high aspirations for the children and an ambitious vision for the home. The manager has satisfactorily addressed all shortfalls identified at the last inspection.

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The effectiveness of leaders and managers: good

Leaders and the manager know and understand the children well. The manager is a good advocate for children. They are not afraid to challenge the local authority when children’s needs are not being appropriately met because of poor decision-making or a lack of resources.

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The effectiveness of leaders and managers: good

Staff say they work in a supportive environment. They benefit from an informative induction and receive regular supervision. Staff can access a wide range of training to increase their skills and knowledge. They also receive additional bespoke training and reflect on their practice during team meetings. However, some staff do not have a thorough understanding of the home’s whistle-blowing policy and procedures.

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The effectiveness of leaders and managers: good

Children’s case records are not always accurate, for example, some case records contained information about other children. Inspection report for children's home: 2664861 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

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Requirement Due date

help each child to understand, in a way that is appropriate according to the child’s age and understanding, personal, sexual and social relationships, and how those relationships can be supportive or harmful;

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Requirement Due date

help each child to develop the understanding and skills to recognise or withdraw from a damaging, exploitative or harmful relationship; 22 July 2023 Inspection report for children's home: 2664861 6 strive to gain each child’s respect and trust;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children;

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Requirement Due date

are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same. (Regulation 11 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(viii)(ix)(x))

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Requirement Due date

In particular, the registered person must ensure that staff build positive relationships with each child living at the home and understand factors that affect children’s motivation to behave in a socially acceptable way.

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Recommendations

 The registered person should ensure that staff record information correctly on children’s assessments and plans. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that staff are made familiar with the home’s whistle-blowing procedures through the induction process. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.9)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2664861 7

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Children’s home details

Registered provider: Tutelage Care Redbridge Ltd

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Children’s home details

Registered provider address: 33 Roebeck Road, Hainault Business Park, Ilford IG6 3TZ

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Inspector

Melvin Davies, Social Care Inspector Inspection report for children's home: 2664861 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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