Children's home run by HAVEN CARE GROUP LIMITED

Inspection report children's home: 2598462 1 Registered provider: Haven Care Group Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home is privately owned. It is registered to provide care for up to two children with learning disabilities.

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Information about this children's home

The home is led by a registered manager.

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Information about this children's home

There were two children living at the home at the time of the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: 23 November 2022

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children's home: 2598462 2

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Inspection date Inspection type Inspection judgement

23/11/2022 Full Good 28/09/2021 Full Good Inspection report children's home: 2598462 3

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Overall experiences and progress of children and young people: good

Children like living at this home. The manager and staff have created a friendly and homely atmosphere. There are strong and positive relationships between children and staff. The staff and manager speak very highly of the children. One child said, ‘I like the staff because they are caring, they are funny and they teach me new life skills.’

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Overall experiences and progress of children and young people: good

Children’s placement plans are clear and detailed. They are reviewed and updated regularly. There is a very creative additional child friendly version of the plan. This is in the format of a comic book. This ensures that children understand the plans for their care.

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Overall experiences and progress of children and young people: good

Children’s education is an important focus for staff. Children attend school full-time. They have made very good progress with their education. Older children are also supported well with regards to learning independence skills. This includes shopping, budgeting, clothes washing and cleaning. They are also supported to book their own health appointments and use public transport. As a result, children are helped to prepare for their future.

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Overall experiences and progress of children and young people: good

Children’s wishes and feelings are at the centre of their care. One to one direct work sessions are held between children and staff. They take place regularly and are well recorded. They are specific to the individual needs of the child. A range of communication methods are used to support children to take part in decision making.

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Overall experiences and progress of children and young people: good

Children are supported to enjoy a large range of new activities and life experiences. This includes holidays in this country and abroad. Staff plan activities around the likes and interests of the child. Creative photo books show the children having fun. Positive comments about the child are also added. This provides a lovely memory book for each child.

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Overall experiences and progress of children and young people: good

The manager ensures that children coming to, and moving from, the home is planned well. This involves working closely with families, social workers and other professionals. Children’s involvement is specific to their individual needs and understanding. Therefore, children are supported through this time of change.

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How well children and young people are helped and protected: good

Staff understand risks that affect children. Assessments of risks are clear and specific to each child. Children are helped to understand the importance of online safety. Staff also help children to develop safe and appropriate relationships with friends. Additional professional support is provided when this is a particular issue for a child. Inspection report children's home: 2598462 4 Staff manage children’s unwanted behaviours well. They know the best way to approach each child when the child is angry or upset. Incidents are de-escalated and physical intervention is only used as a last resort. This is to keep the child or others safe. Staff are trained in how to do this in a safe way when it is required.

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How well children and young people are helped and protected: good

Children do not go missing from the home. However, there are clear policies and procedures for staff to follow should this happen. Children are helped to understand the known risks of being missing from care. Therefore, children are not exposed to these dangers.

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How well children and young people are helped and protected: good

Children know who they can talk to when they are upset or angry. This includes the staff, manager and responsible individual. Children also have access to an independent advocate. One parent said, ‘The staff are superb. [Child’s name] is kept safe. If he has concerns, he knows he can talk to any of the staff.’

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How well children and young people are helped and protected: good

The manager ensures that any allegations made by children are taken seriously. Thorough safeguarding processes are in place. External safeguarding professionals are involved appropriately. The child is fully involved and kept informed of the outcome of any investigations. This is in a way they will understand. Therefore, children feel listened to and supported.

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The effectiveness of leaders and managers: good

The manager is dedicated and very enthusiastic about her role. She loves the children and speaks very warmly and positively about them. She said, ‘We are very lucky to have these two spectacular boys.’

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The effectiveness of leaders and managers: good

The manager ensures that staff receive a thorough induction programme. This is supported by comprehensive ongoing training. However, some of the staff have not qualified in the timescale set by regulation. The manager and responsible individual are aware of the issue. A clear plan is addressing this shortfall. Staff are being supported to complete their qualification.

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The effectiveness of leaders and managers: good

The manager ensures that staff receive regular one to one supervisions. These meetings give the staff protected time with a senior worker. Therefore, staff feel supported and helped to develop their practice.

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The effectiveness of leaders and managers: good

The manager has devised good workforce and home development plans. These have identified improvements for the home environment and staff development. Actions are clear and allocated to the appropriate worker. Timescales for completion are set. This helps with a journey of continual improvement.

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The effectiveness of leaders and managers: good

The manager is well supported by an experienced responsible individual. She visits the home weekly and holds regular supervision meetings with the manager. She also provides additional support whenever required. There is a shared vision to provide the best possible care to the children. As a result, the manager feels valued.

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The effectiveness of leaders and managers: good

The manager has actioned the recommendation from the last inspection. Inspection report children's home: 2598462 5 The manager has good daily observation of practice. There are quality assurance and monitoring systems in place. The manager adds comments to records and plans to help staff learn from her experience. Therefore, management oversight is helping staff to provide good quality care to children. Inspection report children's home: 2598462 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

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Requirement Due date

the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or

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Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

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Requirement Due date

in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or

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Requirement Due date

in the case of an individual who was working in a care role in a home on 1st April 2014, 1st April 2016. (Regulation 32 (4)(a)(b)(5)(a)(b))

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Requirement Due date

This specifically refers to ensuring that all staff have the required qualification within the regulated timescale. 31 July 2024

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the 'Social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. Inspection report children's home: 2598462 7

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Children's home details

Registered provider address: Haven Care Group, Unit 6, Barberry Court, Parkway, Centrum One Hundred, Burton-on-trent, DE14 2UE

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Inspector

Shaun Caplis, social care inspector Inspection report children's home: 2598462 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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